Progent's expertise providing Microsoft .NET services and Microsoft SQL Server help, and Progent's application development experience with VBasic, XML, and other developer platforms enable Progent to design custom line-of-business programs and eCommerce environments that operate seamlessly with Dynamics GP/Great Plains Software. Progent's Microsoft Dynamics GP reporting consultants can help you design reports that allow you to analyze your business more thoroughly, turning uncooked data into valuable insights into your company and customers.
Progent's Microsoft-certified consultants have over 10 years of background planning, implementing, optimizing and repairing SCOM environments and can provide companies of all sizes expert online or on-premises consulting services for SCOM 2012. Progent can assist you to design an architecture for SCOM 2012 servers that delivers the responsiveness and resilience needed to watch over your datacenter effectively, whether your datacenters are on-premises, cloud-based, or a mixed environment. Progent's SCOM consultants can also assist you to import and customize SCOM 2012 management packs according to best practices for monitoring network fabric as well as Microsoft and third-party apps and services. Also, Progent can provide fast remote or onsite technical support to help you to fix serious issues uncovered by SCOM 2012.
Progent has over two decades of background integrating, and supporting the key components that make up System Center and can assist your organization to plan, install, maintain, and fix your System Center 2012 R2 solution to optimize the availability and performance of your critical IT resources across multiple Windows and Linux/Unix OS environments and local and Cloud-connected fabric. Progent's consultants can help you to upgrade to the latest version of Microsoft System Center from an earlier release or from another datacenter management solution to deliver the benefits of enterprise-class deployment, centralized management, security, plus datacenter and application availability and performance monitoring.
Progent's seasoned group of IT consultants and application specialists have extensive experience providing remote and onsite assistance for businesses of all sizes who need to incorporate Android phones and tablets into their information networks so that users can work together from virtually anywhere. Progent offers the breadth of know-how to solve network issues that span numerous vendors and that represent a combination of older and up-to-date information technology. Progent provides budget-friendly remote expertise to help you with any aspect of planning, implementing, managing and troubleshooting your Bring-Your-Own-Device (BYOD) environment. Progent can provide occasional support to help you to handle particularly stubborn IT problems, or Progent can provide outsourced or co-sourced project management support to help you finish major network initiatives on time and within budget. Progent can help with on-premises, cloud-based, or hybrid networks and can provide expertise with operating systems, applications, management tools and network infrastructure. Progent also offers customized group or individual training sessions to show you how to manage and use Android phones securely and productively.
Progent's Linux consulting services provide small and mid-size companies and developers support for administering and maintaining Linux systems that coexist with Microsoft-based technology. Progent can give your business access to Linux experts, support professionals certified by Microsoft and Cisco, and security experts with CISM and CISA certification. This broad range of experience offers you a convenient single source to show you how to create and maintain a protected and robust mixed-platform network and communications infrastructure that allows Linux and Microsoft interoperability by combining MS Windows with major Linux platforms including RedHat Linux, SUSE, CentOS, Ubuntu, PCLOS, fedora, Gentoo, Mandrake, Debian-GNU, and Slackware Linux.
Progent's private cloud hosting enables small and midsize businesses to run mission-critical applications such as SQL and Exchange from a hardened Tier III data center on fault-tolerant hardware with geographically separate backup. Progent utilizes Microsoft's Hyper-V technology for server virtualization and Microsoft Data Protection Manager for backup replication and restore. You can use Progent's private cloud hosting service to eliminate major capital costs for the purchase, maintenance, and operation of computer equipment and facilities while achieving world-class levels of system availability and physical security.
Cisco Unified Communications Manager, formerly named CallManager, functions as the heart of Cisco's communications and collaboration solution. Unified CM and Unified Communications Manager Express (CME) provide a modern IP-PBX by integrating closely with unified messaging applications like Unified CM IM and Presence Service with Jabber support, Unity Express for voicemail, Cisco Unified Mobility for Single Number Reach (SNR, and Unified Contact Center Enterprise (UCCE) for creating an advanced customer contact center. Progent's Cisco-certified consultants offer effective and affordable remote and on-premises support to help businesses of all sizes to create and administer Unified CM deployments by providing Unified Communications Manager integration and troubleshooting consulting services that add maximum business value. Progent can help with any facet of Unified Communications Manager setup and troubleshooting in areas such as integrating Cisco VoIP phones and desktop Video phones, reviewing dial plans, configuring SIP trunking and PSTN support, installing ISR G2 routers with CUBE VoIP networking support, creating Cisco UCS server failover systems for survivability, capacity planning, and integration with Microsoft Exchange Server and Skype for Business.
Progent has been delivering SharePoint support since the first product was published over a a dozen years, and Progent has the scope of technical know-how to help organizations of all sizes to plan and carry out a SharePoint Server 2013 deployment and develop SharePoint Server 2013 applications that bring substantial business value to your information network. Progent's Microsoft-certified consultants can help you to assess the business advantages of upgrading to SharePoint Server or SharePoint Online from earlier releases of SharePoint or from a different collaboration solution; determine whether an on-premises, online or hybrid deployment is best suited for your company; and pick the most appropriate version of SharePoint 2013 for your applications. Progent offers comprehensive project management outsourcing or can assist in specific tasks associated with your SharePoint 2013 deployment.
Progent has supported Dynamics GP and Great Plains ERP software for nearly two decades and Progent has provided integration, software development, education, and debugging services since the platform's debut. Progent offers in-depth expertise for upgrading legacy Dynamics GP/Great Plains ERP systems. Progent can assist you to design, test, and implement a cost-effective migration from a a legacy version of GP to the current version of Microsoft Dynamics GP.
Microsoft Dynamics 365 Business Central (previously, formerly} branded Microsoft Dynamics NAV and Navision) provides small and midsize businesses a unified soultions for financials, inventory, operations, capacity planning, purchasing, sales, supply chain management, and business analytics. Progent's Dynamics 365 Business Central/NAV experts can help company to maintain your older Dynamics NAV system or migrate smoothly to a cloud-hosted, local, or hybrid deployment model.
VMware's popular Site Recovery Manager is an extension to VMware vCenter that allows you to specify, automate and test a consistent runbook for restoring applications and services quickly following an outage. SRM provides centrally controlled and automated recovery, application mobility, plus non-intrusive site migration, failback and re-protect. Site Recovery Manager also allows non-intrusive testing for disaster recovery, updates and patches and can generate reports to confirm complete service restoration, validate SLAs and demonstrate compliance. Progent offers the skills of a VCDX certified VMware SRM consulting expert to assist you to design, configure, test and manage a disaster recovery system powered by VMware Site Recovery Manager.
Progent's Disaster Recovery/Business Continuity consultants have extensive experience helping small and mid-size organizations to reduce system downtime by offering cost-effective online consulting for disaster recovery/business continuity (DR/BC) planning, high-availability IT infrastructure, backup/restore solutions, and non-disruptive maintenance. Progent's business continuity experts can assist you to plan and validate a sensible business continuity strategy that matches your business goals and IT budget. Progent's disaster recovery specialists can help you to design, implement, and support resilient technologies such as non-stop Internet connectivity, virtualized servers, fail-over clustering, load balancing, continual online backup, and geographically dispersed data centers.
SQL Server 2016 introduces major enhancements in speed, capacity, security, uptime, BOYD integration, and integrated analytics and reporting. New features include PolyBase for handling structured and unstructured files in one appliance for data warehousing, Jason support, Row-level Security, Mobile Reports, and centralized management of local and cloud-based resources. Progent's Microsoft-certified consultants can provide remote and on-premises expertise to assist businesses of all sizes to deploy, manage or troubleshoot any edition of SQL Server 2016. Progent can also assist you to interface SQL Server 2016 with all core Microsoft technologies such as Windows Server, Exchange, SharePoint, Dynamics GP, Lync or Skype for Business, and System Center Operations Manager.
Progent's Cisco CCIE-certified network infrastructure experts have extensive experience assisting Internet Service Providers to design, implement, manage, optimize, and debug fault-tolerant, scalable connectivity environments suitable for public networks.
Progent's team of expert programmers, relational database architects, and program managers can help enterprise clients to complete development programs for Windows, Linux/UNIX, or Web applications. Progent's co-sourcing services include access to veteran program managers for high-level planning and project co-ordination or Progent can help clients fill in expertise gaps by providing database designers and programmers skilled in developing RDBMS applications powered by SQL Server, Oracle, or MySQL. Progent's SharePoint Server experts can assist clients to incorporate SharePoint with additional data sources like SQL Server and Excel to create data-driven intranets and portal sites. Progent also offers expertise with multiple web development tools and can assist clients to build, expand, repair, or port web-based applications to utilize the latest advances in web technology.
Progent's high availability inter-site connectivity and 24x7 network infrastructure engineers can help small companies achieve fault tolerant Interoffice connectivity via redundant system architectures featuring transparent failover. Progent's Cisco Certified Internetwork Experts can design and deploy fault tolerant Inter-office connections supported by zero-downtime EIGRP routers or fault tolerant OSPF deployment of Cisco routers. Progent can show you how redundant connections and automatic fail-over can provide economical 24x7 interoffice connectivity.
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Progent utilizes the Flexential Tampa data center primarily to deliver private cloud hosting. Progent maintains a team of network consultants located in the Tampa area, and Progent also offers remote expertise from Progent's countrywide roster of Microsoft-certified experts, Cisco-certified CCIE network infrastructure engineers, CISM and CISSP-certified security experts, Hyper-V and VMware virtualization specialists, and senior disaster recover planning consultants. Progent can also assist your business to design and implement a migration to the Flexential facility by providing services like planning solution architecture, specifying hardware, system setup and testing, troubleshooting, streamlining online management, and educating your network staff.
Small to middle size businesses can now enjoy all the advantages of Microsoft Operations Manager and also have fast access to Progent's Microsoft certified network consulting professionals. With Progent's affordably priced network service programs, mid-size organizations can select a basic co-sourcing package based on Microsoft System Center Operations Manager 2007 with server monitoring, reporting, Help Desk and online troubleshooting or a comprehensive 24x7 outsourcing package. Progent offers expertise in Operations Manager 2007 to provide small and midsize business networks world-class reliability, security and performance.
Progent's Juniper Networks-authorized NetScreen engineer can help you to install and optimize NetScreen 5200 and 5400 routers, migrate from older NetScreen products to more current Juniper products, and repair infrastructure issues in Juniper-only or mixed-technology environments.
Stealth intrusion checking is an important part of any overall network security plan. Progent's security experts can run thorough penetration tests without the knowledge of your organization's internal IT staff. Unannounced penetration checking shows whether existing security defense systems such as intrusion detection alerts and event log analysis are properly set up and actively monitored.
Cisco's network security and offsite access technology for small companies offer a complete range of manageable security solutions to help protect your wired and wireless information system. Cisco's Virtual Private Network product family features switches, firewalls, intrusion detection devices and Virtual Private Network appliances. Progent's professional consulting staff includes field-proven engineers with Cisco's Certified Internetwork Expert and Cisco Certified Network Professional certifications who are able to assist your organization to evaluate Cisco Virtual Private Network, Cisco RADIUS Security, Cisco Aironet and Meraki Wi-Fi access points, and other Cisco security technologies that fit best with your company goals.
Progent can assist you in any phase of your migration to Microsoft Exchange Server 2019 including deploying Windows Server 2019 Core for hosting Exchange; designing high availability (HA) infrastructure for a local, Microsoft cloud connected or hybrid environment; moving mailboxes; designing and configuring Hyper-V; configuring hardware load balancing; setting up Database Availability Groups (DAGs) with MCDB caching; setting up Skype for Business 2019 for cloud voicemail; integration with SharePoint Server or SharePoint Online; updating firewalls; integration with Microsoft 365; and setting up Outlook.
Progent's ProSight IT Asset Management is a cloud-based IT documentation management service that makes it easy to capture, maintain, retrieve and protect information about your IT infrastructure, procedures, applications, and services. You can quickly find passwords or IP addresses and be warned about impending expirations of SSLs or warranties. By updating and managing your IT infrastructure documentation, you can eliminate up to 50% of the time thrown away trying to find critical information about your IT network. ProSight IT Asset Management includes a common location for holding and sharing all documents related to managing your network infrastructure like standard operating procedures (SOPs) and self-service instructions. ProSight IT Asset Management also offers a high level of automation for gathering and relating IT information. Whether you're planning improvements, doing regular maintenance, or responding to a crisis, ProSight IT Asset Management gets you the knowledge you need when you need it.
Exchange 2013 incorporates significant improvements to the capabilities of its predecessor Microsoft Exchange 2010 and delivers powerful innovations as well as a revamped structure. These enhancements affect key facets of IT like manageability, high availability (HA), security and compliance, operational costs, collaboration, extensibility, throughput, cross-version interoperability, and the user experience. Progent's certified Exchange 2013 consulting experts can help you understand the possible advantages of migrating to Exchange Server 2013, create a cost-effective test and deployment plan, and educate your IT team to maintain your Microsoft Exchange Server 2013 solution. Progent also offers affordable online support and management for Exchange 2013.
Progent's certified Excel and Office 365 Excel consultants can provide a wide range of online services to assist you to design, develop, test, install, manage, and debug business applications powered by any release of Microsoft Excel, including Excel Online and Office 365 Excel. Progent can assist you to migrate your existing Excel solutions to the newest releases of Excel, integrate Excel with iOS-based iPhones and iPads and Android smartphones and tablets, and fix compatibility issues between various versions of Excel. Progent can provide on-demand help to organizations who need a fast solution to a specific issue related to Excel and Progent also offers comprehensive project management services for upgrading or developing mission-critical application software built on Office Excel. Progent's affordable online training classes for Excel can be custom tailored to address the special requirements of individual users or teams.
Progent can help you to evaluate the many subscription plans offered with Microsoft 365, previously called Office 365, and integrate your network with Microsoft 365 in a way that delivers maximum business value. Progent offers expertise with cross-vendor networks that incorporate Windows, macOS or OS X, and Linux technology. Progent can also assist your business to build and maintain hybrid ecosystems that transparently integrate local and cloud-based resources.
Progent's ProSight Email Guard uses the technology of top data security vendors to provide web-based control and world-class protection for your inbound and outbound email. The powerful architecture of Progent's ProSight Email Guard combines a Cloud Protection Layer with a local security gateway device to offer complete protection against spam, viruses, Dos Attacks, DHAs, and other email-borne malware. The Cloud Protection Layer serves as a preliminary barricade and keeps the vast majority of threats from reaching your security perimeter. This decreases your vulnerability to external threats and conserves network bandwidth and storage space. Email Guard's on-premises gateway device adds a deeper layer of analysis for incoming email. For outbound email, the local gateway offers AV and anti-spam protection, protection against data leaks, and encryption. The on-premises gateway can also assist Microsoft Exchange Server to monitor and safeguard internal email traffic that originates and ends within your security perimeter.
Progent's Microsoft certified consultants can provide small and mid-sized businesses expert Microsoft SQL Server support. Microsoft SQL Server is a comprehensive, web-ready database and data analysis package that enables the rapid development of enterprise-class business applications that offer your business a competitive edge. SQL Server provides core support for XML and can query over the Internet and outside the corporate firewall. In addition to providing consulting, support and troubleshooting services, Progent's SQL consultants can help you get the most out of Microsoft SQL Server Reporting Services and Microsoft SQL Server Business Intelligence to enhance the profitability of your information system. Progent can also help you migrate from earlier versions of SQL Server to Microsoft SQL Server 2005.
Progent's Microsoft-certified consulting experts can help organizations of any size to evaluate Windows 10 or to upgrade to Windows 10 from any older release of Microsoft Windows. Remote and onsite evaluation and upgrade services for Microsoft Windows 10 provided by Progent's experts include Return on Investment analysis, project coordination, application and driver compatibility testing, pilot systems, virtualization architecture, Cloud and hybrid solutions, mobile device management and synchronization, telecommuter connectivity, data and identity security, automated deployment and administration, network optimization, Wi-Fi support, business continuity planning, group and personal training for network management personnel and users, and post-migration consulting support.
Progent offers three essential types of Helpdesk services : Microsoft Help Desk Outsourcing Support Services, Virtual Helpdesk Support, and Helpdesk Consulting and Staffing. Progent is a Microsoft-certified Partner and Progent's Help Desk staff of trained Microsoft experts offers your clients easy access to a dependable technical resource with extensive experience delivering phone support and remote access troubleshooting for IT systems powered by Microsoft products. Progent's concentration is on earning the support Help Desk a positive reputation as a key contributor to company performance. Progent's target is to resolve rather than simply record problems.
Progent's certified engineers can provide offsite and on-premises consulting expertise to assist your company to administer, support, and repair computers powered by Windows 7 and can also provide assistance with upgrading to Windows 8.1 or Windows 10 from Windows 7. Progent can provide support for change management, data and identity protection, disaster recovery, remote access, smartphone and tablet management, Wi-Fi network design, and 24x7 system monitoring.
Progent's Microsoft certified support team can show you how to define and deploy an efficient in-place Microsoft Exchange 2003 migration strategy that minimizes productivity disruption, reduces ongoing support demands, and makes your Exchange 2003 Server easy to manage. For complicated multiple server or multi-site migrations, Progent has the background to finish your project rapidly and economically. Progent's Microsoft Exchange 2003 help, repair, and design offerings include expertise with the integration of outside vendor add-ons to Exchange 2003 Server that are in keeping with your business needs.
Microsoft Virtual Server 2005, hosted on the Windows Server operating system and powered by technology originally developed by Connectix, delivers the power needed to accomplish hardware reduction, application upgrade, and server isolation tasks via virtualization technology in an enterprise-ready computing environment with advanced expandability, manageability, and availability. Microsoft has targeted Virtual Server at companies who want to improve ROI in application programming and piloting, migration from outdated line-of-business applications, and hardware consolidation. Progent's professional Virtual Server consultants can assist your company to evaluate and integrate MS Virtual Server 2005.
The clustering feature set incorporated into the high-end editions of Microsoft Windows Server 2008 is dramatically re-engineered to simplify the deployment, setup, and administration of clusters that offer greater levels of network availability, security, performance, and versatility. New or enhanced capabilities include cluster Validation, revamped configuration and deployment, unified cluster management, new cluster architecture for maximum availability, better protection and quorum structure, fewer failure points, more storage and RAM capacity, and enhancements for geographically dispersed clusters. Progent's clustered server consultants can help your company assess the advantages of failover clusters, plan and execute an installation, train your network support staff to manage your cluster environment, deliver continuing consulting and support services, and produce and test a workplace recovery procedure.
Progent's Microsoft-certified consultants have 20 years of experience planning, integrating, and maintaining messaging solutions for businesses in the and across the U.S. Progent provides affordable Microsoft Exchange Servers consulting services to make sure that your email system features protection, service continuity, easy connectivity for off-site and wireless users, time-saving administrative utilities, and productive integration with telephony. Progent offers consulting and support services for Microsoft Exchange 2016 Server, Microsoft Exchange 2013 Server, Microsoft Exchange 2010, Microsoft Exchange 2007, Exchange 2003 Server, and MS Exchange 20000 Server. Progent can also help small or mid-size companies to migrate to Microsoft Exchange 2016 Server or Microsoft Exchange 2013.
Stealth intrusion checking is a key part of any comprehensive network security strategy. Progent's security experts can run thorough penetration checks without the awareness of your company's in-house IT staff. Unannounced penetration testing uncovers whether current security monitoring tools such as intrusion detection warnings and event log analysis are correctly configured and actively observed.
Microsoft System Center 2016 Operations Manager helps to promote top performance and maximum uptime for key applications by offering unified, mixed-platform monitoring of IT infrastructure deployed across on-premises datacenters and private and public clouds. Progent's consulting team offers advanced remote and onsite support to help organizations of any size to plan, integrate, optimize, update and repair Operations Manager 2016 deployments. Progent can assist your company to move to Operations Manager 2016 from older versions of Operations Manager or from different monitoring platforms, or combine multiple monitoring systems into a unified IT management ecosystem. Progent can also help you expand your Operations Manager 2016 environment to incorporate resources hosted on public clouds such as Microsoft Azure and Amazon AWS.
Progent's Symantec consultants can help you support discontinued Symantec firewall and VPN products including the Symantec Raptor and VelociRaptor line or show you how to upgrade to newer firewall/VPN solutions. Progent can also help you create and execute a complete security plan that can include firewall/VPN appliances and software, outsourced security and virus protection services, system monitoring software, and formal policies and processes. Progent has the skill to be your single source for continuing technical support, administration, education, and security consulting.
If you are developing Linux-based applications in an environment that has Microsoft Windows-based servers, PCs, and office applications, Progent offers comprehensive information technology outsourcing that frees you to concentrate on your area of high-value expertise while avoiding the continual hassle of maintaining your business network. By using automated network monitoring and by delivering remote and on-site support when your company needs it, Progent offers an economical solution for supporting an IT system that provides excellent reliability, protection, and efficiency. Progent's UNIX/Linux developer support services include comprehensive information technology outsourcing, virtual server infrastructure, remote and on-site service and troubleshooting, 24x7 monitoring services, and Help Desk services.
Dynamics GP/Great Plains accounting offers analytics and reporting features that let you monitor all business processes, sales and expenses, and sales patterns with built-in drill-down, inquiry, and reporting capabilities. Progent's Microsoft Dynamics GP reporting consulting services can enable you to design reports that allow you to understand your business more thoroughly, converting raw data into useful business information. Progent is able to improve your reporting and analytics by providing Crystal Reports expertise, FRx support, and Microsoft Excel assistance. In addition to offering reporting help, Progent can provide Microsoft .NET support, Microsoft SQL Server expertise, and programming experience with VBasic, XML and other tools in order to offer custom business software development and web commerce solutions that integrate seamlessly with Dynamics GP.
Cisco Unified Communications Manager (CUCM or Unified CM), originally named CallManager, functions as the foundation of Cisco's communications and collaboration portfolio. Unified Communications Manager and Cisco Unified Communications Manager Express (CME) provide an advanced IP-PBX by integrating tightly with unified messaging apps like Cisco Unified CM IM and Presence Service with Jabber support, Cisco Unity Express (CUE) for voicemail, Mobile Connect for Single Number Reach (SNR, and Unified Contact Center Enterprise (Unified CCE) for creating an advanced customer contact center. Progent's CCIE-certified network consultants can deliver efficient and budget-friendly online and onsite support to help organizations of any size to create and maintain CUCM ecosystems by providing Cisco Unified Communications Manager integration and technical support services that deliver maximum productivity. Progent can assist with any aspect of Unified Communications Manager setup and troubleshooting in areas such as integrating Cisco VoIP phones and desktop Video phones, designing dial plans, setting up SIP trunking and PSTN calling, installing ISR G2 routers with CUBE support, designing UCS server clustering solutions for high availability, performance tuning, and integration with Microsoft Exchange and Skype for Business.
Progent's seasoned team of IT consultants and subject matter specialists have years of background delivering remote and onsite support for organizations of any size who need to incorporate Android phones into their information networks so that mobile clients can be productive while on the go. Progent offers the range of know-how to solve technical problems that span multiple manufacturers and that entail a combination of legacy and current information technology. Progent offers affordable online consulting to help you with any facet of planning, implementing, managing and troubleshooting your Bring-Your-Own-Device (BYOD) solution. Progent can provide occasional technical support to assist you to resolve particularly challenging technical problems, or Progent can provide outsourced or co-sourced project management support to help you finish strategic network initiatives on schedule and on budget. Progent can assist with local, cloud-centric, or hybrid networks and offers expertise with operating systems, applications, management tools and network infrastructure. Progent also can provide customized group or one-on-one training sessions to help you manage and use Android phones and tablets to maximize their business value.
The Progent Test and Training Lab located at the QTS (formerly Herakles) Data Center can be used for piloting line-of-business applications, creating efficient migration procedures, assessing and optimizing performance, planning or validating business continuity strategies, resolving compatibility issues, and building training systems for the latest technologies. For Progent customers who lack adequate internal resources to assemble proper pilot environments, the lab cuts capital costs and engineering risk while keeping vital IT projects on schedule.
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Progent's Juniper-certified consultants can help your business plan the deployment of Juniper SSG integrated firewall/VPN products, configure security policies to match your operational requirements, set up network OS software to streamline management processes, migrate from legacy Juniper products, and troubleshoot infrastructure issues.
Progent's ProSight Email Guard uses the technology of leading data security companies to deliver web-based management and world-class security for your email traffic. The hybrid structure of Progent's ProSight Email Guard managed service integrates cloud-based filtering with an on-premises security gateway appliance to provide advanced protection against spam, viruses, Denial of Service (DoS) Attacks, DHAs, and other email-borne malware. The Cloud Protection Layer acts as a preliminary barricade and blocks the vast majority of threats from making it to your security perimeter. This reduces your exposure to inbound threats and conserves network bandwidth and storage space. Email Guard's on-premises security gateway appliance provides a deeper level of analysis for incoming email. For outbound email, the on-premises security gateway offers anti-virus and anti-spam filtering, protection against data leaks, and email encryption. The local gateway can also assist Microsoft Exchange Server to track and protect internal email traffic that originates and ends inside your corporate firewall.
Progent offers the support of RIM BlackBerry-certified consultants who can assist small businesses to design, manage, and repair BlackBerry technology economically and successfully, doing away with the need for an in-house BlackBerry expert and minimizing the cost and distraction of supporting a mobile wireless workgroup. Progent's BlackBerry specialists have extensive experience working with Progent's Microsoft-expert experts, Cisco CCIE-certified network engineers, and CISA and GIAC-certified security engineers. This wide range of knowledge, combined with Progent's efficient online support model, offers small businesses a cost-effective solution for integrating BlackBerry technology seamlessly into their IT network.
Progent's Microsoft authorized experts provide several ways to help mid-size and large organizations develop a cost-effective and productive in-house Computer Support Helpdesk. Progent's help desk consulting services include Return on Investment evaluation, process analysis and improvement, executive reporting, education of internal personnel, and documentation of processes. Progent's Software Evaluation and Integration Support Services help businesses sift through the numerous top level Help Desk software packages on the market and decide what products might be too costly, miss key functions, or align poorly with your company's business goals. Progent also offers short-term staffing for organizations who need to augment their internal Help Desk staff for special tasks or to substitute for vacationing or indisposed personnel.
Progent's Microsoft-certified experts can provide a range of consulting services to assist organizations of any size to install, administer, and support environments that incorporate workstations, notebooks, tablets, or Windows phones based on Microsoft Windows 8.1. For enterprises, Progent's senior project management consultants can help create test environments to evaluate Windows 8.1 and plan and manage Windows 8.1 deployment projects based on industry best practices.
Progent's Standard Help Desk Services provide an end-to-end service desk solution that handles all aspects of remote desktop technical support from service requests through trouble ticket generation, screen sharing, progress tracking, problem resolution, and management reports. Support services are provided at a significant discount off Progent's normal Level 1 desktop support rates, and Progent can provide the option of fast on-demand escalation to Level 2 and Level 3 experts to handle complex issues.
Dynamics GP/Great Plains allows you to expand and manage your company more efficiently by offering deep access to strategic data and a fast return on investment. Microsoft Dynamics GP confers major business benefits including its ability to extend the presence of your organization, manage your accounting, computerize financial processes, standardize processes across your company, refine inventory control, increase order accuracy, grow revenue and minimize lead-time, and increase free cash flow. Progent can show you how to configure and maintain a robust, secure server and network foundation to support Great Plains, and can offer experienced Microsoft Dynamics GP/Great Plains consultants to help you reap all the advantages of your Microsoft Dynamics GP software.
Progent's Microsoft-certified consultants have more than 10 years of experience designing, deploying, optimizing and repairing Microsoft SCOM environments and can provide organizations of any size expert remote or on-premises consulting support for Microsoft SCOM 2012. Progent can help your company to plan a topology for System Center 2012 Operations Manager servers that delivers the responsiveness and resilience needed to watch over your IT resources effectively, whether your datacenters are onsite, in the cloud, or a mixed solution. Progent can also help you to import and set up Microsoft SCOM 2012 management packs according to best practices for monitoring network fabric as well as Microsoft and 3rd-party applications and services. Also, Progent can provide responsive online or on-premises technical support to assist you to remediate serious problems uncovered by System Center 2012 Operations Manager.
Amazon Marketplace Web Service (Amazon MWS) is an integrated library of APIs that allows Amazon sellers to streamline their business processes by automating crucial sales functions including listings, orders, payments, inbound and outbound fulfillment, and finances. By leveraging Amazon's extensive online ecosystem and automating their sales, merchants can broaden their market, reduce their operating costs, improve reaction time to customers, and increase their profits. Progent's Amazon Marketplace Web Service consultants can work with your development staff and provide programming, workflow integration, project management support, and training so you can shorten development time and costs and expedite your ROI.
Progent can provide fast access to the expertise of seasoned Wi-Fi specialists who can assist organizations to determine the advantages of Ubiquiti UniFi Wi-Fi access points for your business and assist you to plan, deploy, maintain, and troubleshoot your UniFi network. Progent can also conduct a wireless site survey to help you to select, configure, and place Ubiquiti UniFi wireless APs for optimal coverage and throughput.
Progent's Cisco-certified wireless consultants can help organizations of all sizes to plan, implement, administer and repair Cisco Aironet Wi-Fi access point environments to provide the throughput, coverage, capacity, scale, security compliance and manageability needed for transparent connectivity between wireless and wired network infrastructure. Progent offers affordable remote and onsite consulting services for legacy and current 802.11ac Aironet APs and Progent can help you design and manage wireless solutions that include indoor and outdoor/industrial Aironet APs.
Progent's data protection experts can assist you to design, deploy and troubleshoot a backup/restore solution built around MSP360 software. MSP360 enables file/folder or image backup/restore for virtual machines and physical computers, works with all leading public clouds, and allows businesses to build a data protection ecosystem with a minimum Recovery Time Objective (RTO) and a defined Recovery Point Objective. With ProSight DPS 360 Backup, Progent can provide end-to-end monitoring and management of your backup environment to prevent data loss caused by human miscues, system errors, malicious insiders, and external attacks like ransomware. To learn more, see ProSight DPS 360 Backup solutions.
If your business computer system combines Linux technology platforms with MS Windows, Progent can assist you to incorporate your servers into a unified environment that permits all your operating systems to run side by side for easy management, transparent information exchange, high availability, enhanced throughput, and strong security. Progent's UNIX/Linux and Microsoft Windows coexistence support offerings feature network architecture integration and support, consulting for Windows services for UNIX, remote network monitoring and administration, online network support and repair, in-person technical support, and Help Desk services.
Small to middle size companies can now get all the advantages of Operations Manager and in addition have fast access to Progent's Microsoft and Cisco Premier network support professionals. With Progent's economically priced IT support programs, small and midsize businesses can select a simple Microsoft System Center Operations Manager 2007-based co-sourcing package with server monitoring, reporting, Help Desk and online troubleshooting or a comprehensive 24x7 outsourcing solution. Progent supports Microsoft System Center Operations Manager to provide small business information systems enterprise-class availability, protection, and productivity.