Remote 24x7 network monitoring, proactive alerts, and actionable analytical reporting are crucial to preserving the proper operation of your IT system and avoiding preventable and expensive disruptions. Remote Monitoring and Management (RMM) technology has progressed so far that businesses of all sizes can get a level of protection that was previously reserved for enterprises. Progent offers several Remote Monitoring and Management (RMM) solutions delivered as economical services created to assist you to detect and resolve a an array of IT network issues before they can disrupt productivity.
Progent’s Microsoft-certified experts can provide small and medium sized companies computer consulting, maintenance, and troubleshooting services for Microsoft SharePoint Portal Server 2003. Microsoft Office SharePoint Portal Server is an advanced portal solution for intelligently connecting people, teams and data. SharePoint Portal Server offers a central location for your employees or customers to connect to, organize, share and manipulate relevant information, files, and applications and to communicate with other people. It enables quicker and better decisions, more effective sharing across teams and more economical business processes. The primary goal of SharePoint Server is to gather together, in a productive way, all of the many sources of knowledge available within and outside an organization. Windows SharePoint Services join employees, customers, teams and projects with the information they’ve developed in a manner that makes data easy to locate, download and re-use.
VMware's NSX network virtualization technology enables you to create entire networks in software. NSX permits virtual networks to be provisioned in minutes and administered with a high level of automation independent of the hardware making up the basic IP network. VMware Site Recovery Manager (SRM) allows programmatic recovery, application mobility, and non-intrusive site relocation, failback and site re-protect. Site Recovery Manager also enables non-disruptive testing for site recovery, updates and fixes and can generate audit reports to confirm full service restoration, validate Service Level Agreements and demonstrate disaster recovery compliance. When integrated with VMware's NSX virtual network platform, VMware Site Recovery Manager can quickly restore the entire logical network topology at the recovery datacenter. Progent offers the support of a VCDX certified VMware NSX consulting expert and VMware Site Recovery Manager system architect to help your organization to plan, configure, test and manage a DR solution based on VMware Site Recovery Manager and VMware NSX.
Fortinet FortiGate next-generation firewalls are industry leaders in delivering best-in-class performance for encrypted data inspection. Progent's Fortinet firewall experts can help your business to configure your Fortinet FortiGate firewalls to protect your IT resources at the network edge, within the data center core, at branch locations, and in the cloud.
Altaro VM Backup software provides small businesses a dependable and affordable platform for backing up and recovering Hyper-V and VMware-based virtual machines (VMs). Altaro VM Backup can be used for on-premises, remote, multi-site, and cloud-hosted architectures and also enables low-cost cloud backup to Microsoft Azure Block Blob storage. Top features include state-of-the-art Augmented Inline Deduplication to reduce backup storage requirements, Continuous Data Protection (CDP) with backup intervals as little as five minutes for minimizing your exposure to data loss, advanced encryption, item-level recovery options for individual files and emails, support for Windows Cluster Shared Volumes (CSV) and for vCenter for managing larger environments, and the ability to leverage Microsoft VSS technology to back up online VMs with zero downtime. Progent is an Altaro partner and offers a wide array of consulting services to help you to design, install, optimize and troubleshoot a backup/restore solution powered by Altaro VM Backup.
Progent offers cost-effective remote access to an Oracle-certified MySQL RDBMS administrator or software programmer and can help businesses of any size to configure and support MySQL in a dependable IT environment that offers advanced speed, expandability, and security. Progent also has experience assisting companies migrate applications from an Oracle environment to MySQL.
Microsoft Exchange 2013 incorporates major improvements to the capabilities of Exchange Server 2010 and delivers important innovations plus a redesigned architecture. These improvements affect key areas like manageability, high availability (HA), security, cost of ownership, collaboration, expandability, throughput, compatibility, and productivity. Progent's Microsoft-certified Exchange Server 2013 consulting experts can help you evaluate the possible advantages of migrating to Exchange 2013, design an efficient test and deployment strategy, and train your IT staff to maintain your Microsoft Exchange 2013 environment. Progent can also provide affordable online consulting and management services for Microsoft Exchange 2013.
Progent's Microsoft-certified consultants offer computer support and technology consulting services for Microsoft .NET Servers and programs and for Microsoft Windows Server 2012 R2, Windows Server 2008 R2 and Windows Server 2003. Progent’s consulting team can help you design, deploy, troubleshoot and administer the entire family of Windows .NET Servers including SQL Server, Microsoft ISA Server, Small Business Server, Exchange Server, Microsoft SharePoint Server, Hyper-V, Lync Server, Project Server, and Microsoft System Center Operations Manager.
Exchange Servers and Macintosh computers can work together efficiently. Progent's Mac and Microsoft certified consultants can show you how to install Microsoft Entourage and Exchange so your Apple Macintosh users can collaborate with teammates who use Microsoft Outlook. With Exchange and Entourage for Mac, Exchange and Apple Macintosh systems can coexist, enabling Mac users to get and transmit email, examine the Exchange global address list, import addresses, synchronize appointments, and alert fellow workers to meetings via your Microsoft Exchange account. Progent will make sure that your Microsoft Server is appropriately configured and that LDAP and Outlook Web Access are enabled. Progent also can provide customized onsite Entourage education.
Progent's Juniper-certified network engineers can help you utilize Junos OS and the Junos platform of network management applications to configure, administer, and monitor Junos-powered devices; migrate to the Junos OS operating system from other Juniper software platforms such as ScreenOS; and upgrade your Juniper routers, switches, and gateways to the latest version of Junos OS.
When performing consulting tasks for corporate customers, Progent follows a phased methodology based on specified milestones in order to meet budgetary, timing and engineering targets while reducing productivity disruption. Progent's Enterprise Services Project Methodology utilizes accepted project management procedures derived from the leading practices defined by the Microsoft MSF methodology which includes requirements definition, design proposals, test models, design adjustments, and expert implementation. All facets are documented to provide a detailed summary of IT services delivered and to help in downstream network maintenance.
Progent's Microsoft-certified professionals can assist you to evaluate the possible benefits of Hyper-V-based virtualization for your company, conduct test implementations to validate Hyper-V's operation with your line-of-business software, evaluate your network infrastructure for smooth performance with virtualization technology, help you in migrating to Windows Server 2008 and configuring Hyper-V, educate your IT personnel to monitor and administer Hyper-V, provide world-class consulting help for improving the security of your virtual machines, design and test disaster recovery procedures that optimize network availability, and deliver continuing consulting and maintenance including low-cost online troubleshooting and comprehensive Help Desk outsourcing.
Progent's pricing model is to charge for phone support and on-premises visits per minute. Consequently, you are charged just for received services. Progent does not demand a higher rate for off-hours or emergency service, and inside California or in areas where Progent provides on-site support, Progent does not bill for travel time except for emergency support where on-site time is less than four hours. In addition, Progent applies no minimum fee and asks no monthly commitment for support services delivered during regular working hours. Many support organizations impose substantial minimum fees or charge for every quarter hour or longer. Progent's one-minute granularity eliminates large bills for quick fixes so you will not be tempted to permit less critical problems to stay unaddressed.
Progent's expert support team can help you define and implement a smooth in-place Microsoft Exchange 2007 upgrade strategy that avoids network downtime, simplifies long-term support requirements, and makes your Microsoft Exchange Server 2007 easy to manage. For complex multiple server or multi-location upgrades, Progent has the knowledge and experience to complete your project rapidly and affordably. Progent's Microsoft Exchange Server 2007 support, repair, and design services include expertise with the configuration of outside vendor add-ons to Microsoft Exchange Server 2007 and the design of unified messaging solutions based on Microsoft Exchange Server 2007.
Progent's Check Point Software experts can show you how to choose and deploy Check Point Software Firewall and VPN utilities and hardware powered by Check Point Software's security platform to provide an affordable and efficient security solution for your information network. Progent can also show you how to configure other Check Point technologies including Check Point ZoneAlarm and Check Point UTM-1 firewalls with security products from other suppliers and offer a central source for on-going technical support, maintenance, education, and design expertise.
Progent offers cost-effective online and onsite consulting to assist companies of any size to migrate any part of their critical IT resources to Google Cloud Platform (GCP). This can save time and equipment costs and enable access to Google's cutting edge AI and machine learning tools. Progent can assist you with every phase of Google Cloud Platform migration and troubleshooting including requirements analysis, preparedness assessment, architectural design, testing, deployment, administration, performance tuning, software license management, backup/restore mechanisms, and security.
The QTS Data Center facility is situated in the earthquake-neutral Natomas neighborhood of Sacramento, CA. If you are now using the QTS data center as a colocation facility or if your business is planning on moving your main or offsite backup equipment to Herakles/QTS, Progent can provide a range of cost-effective services that include colocation migration, equipment installation and updates, infrastructure optimization, comprehensive project management, virtual server expertise, remote monitoring, automated network administration, software programming, disaster recovery/business continuity solutions, security evaluation, and the use of the Progent Test Lab.
Progent's Cisco-certified CCIE network infrastructure experts can assist you to configure, manage, update and troubleshoot Cisco network products. Progent offers Cisco, Meraki and Nexus switch consulting, ASA firewall consulting, Meraki and Aironet Wi-Fi access point consulting, Cisco IP phone expertise, and CUCM/CallManager software consulting.
Progent can assist businesses of all sizes to adhere to leading practices to configure SCVMM 2012 hosts and host groups, networking, storage systems, and library resources; design, implement, and manage private clouds, virtual machines, and VMM services in SCVMM 2012; and combine SCVMM 2012 with System Center 2012 Operations Manager for comprehensive monitoring and reporting. Progent can help your business to move from an earlier version of SCVMM or from a third-party virtualization management system, and Progent can help you to optimize and repair your current SCVMM environment so you get maximum business value.
Progent's Microsoft-certified ISA Server consultants have broad experience creating Microsoft-based security solutions for information systems with many locations, remote workers, and mission-critical eCommerce applications. A Progent ISA Server engineer is ready to help your small or mid-size business plan and implement a configuration of Microsoft ISA Server 2004 that supports your information protection needs without restricting your network.
Progent's Microsoft certified consultants can assist you to evaluate Microsoft Windows 7 to confirm application and driver compatibility and to check its speed and stability working with your applications. Progent can also help you to assess the likely strategic benefits of adopting Microsoft Windows 7. If Microsoft Windows 7 fits your business, Progent can help your IT organization to design and carry out a non-disruptive deployment of Windows 7 from a an older version of Microsoft Windows.
Progent's disaster recovery support and business continuity engineers can show you how to design a disaster recovery plan in case of an IT system disaster. Progent can help you define a comprehensive disaster recovery strategy that incorporates periodic disaster recovery evaluations and testing. Progent's Microsoft and Cisco-authorized professionals can also help you create an affordable, high-availability network solution that takes into account availability issues involving a wide array of network technologies and procedures.
Progent's Cisco certified networking consultants have extensive background helping Internet Service Providers to architect, deploy, manage, tune, and troubleshoot high-availability, scalable connectivity environments suitable for shared public networks.
Progent's Microsoft-certified Windows Server 2019 experts can help your company to design and carry out a cost-effective migration to Windows Server 2019 using existing deployment architecture or a cloud-based or hybrid model. Microsoft Windows Server 2019 delivers major enhancements in capacity, speed, ease of management, virtualization, cybersecurity, hybrid on-prem plus cloud integration, availability, and container support.
Progent provides three basic kinds of Help Desk support including Microsoft and Cisco Helpdesk Outsourcing Support Services, Virtual Help Desk Services, and Call Center Consulting and Staffing Services. Progent is a Microsoft-certified Partner and Progent's Help Desk staff of trained Microsoft and Cisco experts offers your customers instant access to a dependable support group with extensive experience providing phone support and remote access repair for IT systems based on Microsoft products. Progent's concentration is on earning the support Help Desk a positive image as a solid contributor to company performance. Progent's target is to fix and not merely report problems.
ProSight LAN Watch is Progent’s server and endpoint monitoring managed service that uses state-of-the-art remote monitoring and management (RMM) technology to keep your network running efficiently by checking the health of vital devices that drive your IT network. When ProSight LAN Watch uncovers an issue, an alert is transmitted automatically to your designated IT staff and your assigned Progent consultant so any potential issues can be addressed before they have a chance to impact your business.
Small to middle size businesses can now get all the benefits of System Center Operations Manager and also have fast access to Progent’s Microsoft Premier IT consulting professionals. With Progent's affordably priced network support programs, small and midsize businesses can choose a basic Operations Manager-based co-sourcing package with server monitoring, reporting, Help Desk and remote service or a complete 24x7 outsourcing solution. Progent offers expertise in Microsoft System Center Operations Manager to provide small company information systems world-class reliability, security, and productivity.
Microsoft System Center 2016 Operations Manager (SCOM 2016) helps to ensure top performance and maximum uptime for critical applications by providing centralized, mixed-platform tracking of IT resources deployed across on-premises systems and cloud environments. Progent's consulting team offers advanced remote and onsite support to help organizations of any size to plan, integrate, optimize, enhance and troubleshoot SCOM 2016 deployments. Progent can assist you to move to Operations Manager 2016 from older versions of Operations Manager or from other IT infrastructure monitoring platforms, or combine a variety of monitoring systems into a cohesive IT management ecosystem. Progent can also help you expand your SCOM 2016 environment to include infrastructure hosted on public clouds such as Microsoft Azure and Amazon AWS.
Mid-sized businesses can enjoy all the benefits of System Center Operations Manager and have fast availability of Progent’s Microsoft and Cisco Premier network support professionals. Thanks to Progent's economically priced network service programs, mid-size businesses can select a simple co-sourcing package based on Microsoft Operations Manager with network monitoring, proactive alerts, comprehensive reporting, Help Desk Call Center, and remote service. For companies with mission-critical environments who need non-stop networking, Progent can provide a complete 24x7 outsourcing package. Progent supports Operations Manager to provide mid-size business information systems world-class availability, protection and productivity.
Progent's Microsoft certified support team can help you design and implement an efficient in-place Microsoft Exchange 2007 upgrade strategy that avoids network disruption, reduces ongoing support requirements, and makes your Microsoft Exchange Server 2007 easy to administer. For complex multi-server or multi-location migrations, Progent has the experience to finish your project rapidly and affordably. Progent's Microsoft Exchange Server 2007 support, troubleshooting, and consulting offerings include assistance with the integration of third-party add-ons to Exchange 2007 Server that are in keeping with your business needs.
Progent provides several essential kinds of Contact Center support including Microsoft Call Center Outsourcing Support Services, Virtual Helpdesk Support, and Call Center Consulting and Staffing Services. Progent is a Microsoft-certified Partner and Progent's Help Desk team of trained Microsoft and Cisco experts gives your customers instant access to a dependable technical resource with extensive experience providing phone support and remote access troubleshooting for IT systems powered by Microsoft products. Progent's concentration is on earning the support Call Center a positive reputation as a solid contributor to company performance. Progent's goal is to fix rather than simply record problems.
ProSight LAN Watch is Progent’s server and endpoint monitoring managed service that uses advanced remote monitoring and management techniques to help keep your IT system running at peak levels by checking the state of critical assets that power your IT network. When ProSight LAN Watch detects an issue, an alert is transmitted automatically to your specified IT staff and your assigned Progent engineering consultant so any looming issues can be resolved before they have a chance to impact your business.
Progent's Microsoft-certified consultants can provide in-depth expertise in deploying, operating and debugging all versions of Project, Project Server, and Project Online and can deliver a wide variety of cost-effective remote support services following proven best practices to help organizations of all sizes to get all the benefits of this powerful project management solution. Support services offered by Progent include system design, installation and upgrades, strategies for secure collaboration among onsite and remote or mobile users, network infrastructure optimization, and specialized webinar training classes.
Progent's certified Microsoft Windows 2000 consultants can show you how to enhance the functionality of your existing Windows 2K Servers and can simplify system management, offer tech support and repair, and enhance security. Progent can also help you design, justify, and execute a plan to upgrade from Windows Server 2K to Microsoft Windows 2003 Server. Progent is experienced in designing test programs to reduce the obstacles associated with moving to Windows 2003 Server by identifying potential hardware and application compatibility problems.
Progent offers the expertise of CISM Certified security professionals. The Certified Information Security Manager (CISM) committee describes the basic capabilities and international standards of performance that IT security professionals are required to master. CISM gives business management the assurance that those who have qualified for their CISM credential possess the experience and capability to deliver efficient security administration and consulting consulting.
Progent's UNIX family consulting experts provide small businesses and software developers support for managing and supporting UNIX, Linux or Solaris environments that run with Microsoft-powered technology. Progent can give your organization contact with UNIX consultants, support professionals premier by Microsoft and Cisco, and security experts with CISSP credentials. This wide range of expertise offers you a convenient single source to show you how to create and maintain a protected and robust mixed-platform network and communications environment that supports UNIX and Microsoft coexistence by combining Windows with popular variants of UNIX such as Mac OS X, Solaris, AIX UNIX from IBM, HP-UX, Berkeley UNIX (BSD), SCO UNIX, and SGI/Irix or leading Linux derivatives including RedHat, SUSE, CentOS, Ubuntu Linux, PCLinuxOS, fedora Linux, Gentoo, Mandrake, Debian GNU/Linux, and Slackware.
Progent’s ProSight WAN Watch is an infrastructure monitoring and management service that makes it simple and inexpensive for small and mid-sized businesses to map out, track, optimize and debug their connectivity appliances like switches, firewalls, and load balancers as well as servers, printers, endpoints and other networked devices. Using state-of-the-art RMM technology, WAN Watch ensures that infrastructure topology maps are always updated, copies and displays the configuration information of virtually all devices connected to your network, tracks performance, and sends alerts when potential issues are discovered. By automating time-consuming management and troubleshooting activities, WAN Watch can cut hours off common tasks such as making network diagrams, reconfiguring your network, locating devices that need critical software patches, or identifying the cause of performance issues.
Progent can provide cost-effective online support to assist businesses of any size to access Amazon AWS cloud services such as Elastic Compute Cloud (EC2) for virtual server hosting, Amazon S3, and Glacier. Progent can help your IT team with every aspect of Amazon AWS integration including needs analysis, readiness evaluation, architectural design and review, pilot testing, configuration, centralized administration, performance tuning, licensing management, backup/restore mechanisms, and security strategies.
Progent can assist you in all phases of your upgrade to Exchange 2016 including designing high availability infrastructure for a local, Microsoft cloud connected or hybrid deployment; server and CAL licensing requirements for Exchange 2016 Server and Windows Server 2012 R2 or later; moving mailboxes; Hyper-V virtualization design; specifying storage capacity required for your virtual machines (VMs), mailbox databases and logs; setting up hardware load balancing for high-availability CAS services; planning, building and testing Exchange and Windows Servers and Database Availability Groups (DAGs); integration with SharePoint Server or SharePoint Online; updating the firewall; creating SSL certs; performing client remediation with Office desktop or Microsoft 365; and setting up Outlook on the web.
Progent can help companies of any size to move any part of their computing infrastructure to Microsoft Azure. This can simplify network management and lower equipment investments. Azure includes a comprehensive library of public cloud services and Progent can assist you to understand the advantages and limitations of various cloud computing architectures you can use with Azure. Progent can help you manage cloud-based or hybrid cloud and on-premises applications and resources and make sure that you avoid the typical mistakes small organizations make when moving to the cloud. Progent can help you to configure VMs on Azure Virtual Machines, utilize cloud storage with Azure Storage, manage user identity with Azure Active Directory, and automate transparent backup mechanisms with Azure Backup. Progent can also show you how to configure firewalls and IPsec VPN tunnels and also to integrate Apple iOS devices and Android handhelds.
Progent’s Microsoft-certified consultants can provide small and medium sized businesses IT consulting, support, and troubleshooting services for Microsoft SPS 2003. Microsoft Office SharePoint Portal Server is an enterprise portal platform for intelligently connecting people, teams and information. SharePoint Portal Server provides a common location for your workers or customers to connect to, organize, share and interact with relevant information, documents, and applications and to communicate with other people. It allows quicker and more intelligent decisions, more efficient sharing across teams and more economical business processes. The main objective of SharePoint Server is to gather together, in a productive way, all of the many sources of knowledge accessible within and outside an organization. Windows SharePoint Services join workers, clients, workgroups and projects with the data they’ve developed in a manner that makes data convenient to locate, download and re-use.
Progent's webinar training classes provide small companies the affordability, ease, and flexibility of online seminars plus the effective pedagogic methods of seasoned teachers who use advanced collaboration software to simulate real-time, participatory learning environments. Progent can provide online training for popular desktop software including components of Microsoft Office such as Microsoft Office Excel, Word, PowerPoint, and Project: MS Dynamics accounting and management information products including Microsoft Dynamics GP (Great Plains); as well as other popular desktop applications such as Photoshop, Acrobat Writer, and Crystal Reports.
Progent's Microsoft-certified consulting experts can help businesses of any size to assess Windows 10 or to migrate to Windows 10 from any older release of Microsoft Windows. Remote and onsite evaluation and upgrade services for Windows 10 provided by Progent include Return on Investment analysis, project management, compatibility testing, pilot systems, virtualization strategies, Cloud integration, mobile management, teleworker access, security and compliance, automated deployment and administration, network optimization, Wi-Fi support, business continuity planning, group and personal training for IT support staff and users, and ongoing technical help.
Progent's CISSP-premier network security experts can assist businesses of any size with any aspect of IT security. Progent can help create efficient security systems that guard a small business against advanced malware attacks or Progent can design, configure, and manage an end-to-end security environment for hybrid networks that support onsite, online, and mobile users sharing IT resources distributed over a mix of physical sites and various clouds.
Progent's Power BI experts can help you to plan, deploy, maintain, update or debug your Power BI solution. Progent can also assist you to organize your source data for Power BI visualizations. Progent can show you how to implement and administer an onsite, cloud, or hybrid network model to run Power BI.
Configuration Manager 2016 automates software deployment across multiple sites, centralizes compliance settings management, inventories network assets, protects against company data leakage, provides health monitoring, allows safe end-user self service, and offers a common point of control for administering multi-operating system networks running on-prem, cloud, or hybrid deployment topologies. Progent's Microsoft-certified SCCM 2016 consultants and Microsoft Azure cloud integration experts can help your organization with any aspect of planning, installing, using and repairing a System Center 2016 Configuration Manager deployment for local, cloud, or hybrid environments.
Progent's Microsoft-certified experts have 20 years of experience providing electronic messaging and unified telecommunications/email solutions for businesses. Progent provides affordable Exchange Server support services to enhance email security and virus defense, provide high availability email, and facilitate remote and wireless email access. Progent’s Microsoft Exchange help and support offerings can assist you in designing and deploying a Microsoft Exchange upgrade or a move from a legacy SMPT system or older Microsoft Email software such as Exchange 5.5 to Microsoft Exchange Server 2010.
Nexus switches are engineered to deliver the speed, scale, availability, virtualization support, density, security and ease of management needed to function as the heart of an enterprise data center. Progent's Cisco-certified Nexus switch consultants can provide remote and on-premises support expertise to help your business to design an efficient switch topology, build pilot systems to confirm your network design, install and configure Nexus switches, create and implement appropriate policies, perform security and compliance evaluations, configure proactive monitoring, fully utilize resources through virtualization technologies, troubleshoot switching and routing problems, optimize system performance, plan for expected growth, and take advantage of the advanced high-availability (HA) features incorporated into Cisco's Nexus family of switches. Progent can also assist you to migrate non-disruptively from outdated Nexus models or Cisco Catalyst switches to up-to-date Nexus switches.
Cisco's Firepower NGFWs Firewalls provide a major performance boost over Cisco's previous-generation ASA 5500-X firewalls and offer unified control of modern security capabilities such as application visibility and control, next-generation intrusion protection with intelligent prioritization of risks, advanced malware protection, DDoS mitigation, and sandboxing. Progent's Cisco CCIE firewall consultants can assist your organization to design and execute a smooth migration to Firepower Series firewalls from Cisco's from ASA 5500-X, ASA 5500, or PIX firewalls and help you integrate Firepower appliances with Cisco's subscription-based security services to create and centrally manage network environments that include branch offices, data centers, and cloud resources.
VMware's NSX network virtualization platform allows you to create entire networks in software. NSX permits virtual networks to be provisioned instantly and administered with a high degree of automation regardless of the hardware making up the underlying network infrastructure. VMware Site Recovery Manager allows programmatic recovery, application mobility, plus non-intrusive site migration, failback and site re-protect. Site Recovery Manager also permits non-disruptive testing for site recovery, upgrades and fixes and can produce reports to verify complete service recovery, validate Service Level Agreements and demonstrate DR compliance. When integrated with VMware's NSX network virtualization technology, VMware SRM can rapidly recover the complete logical network topology at the secondary datacenter. Progent offers the skills of a VCDX certified VMware NSX consulting expert and VMware SRM integration specialist to help you to design, deploy, test and administer a DR solution based on VMware Site Recovery Manager and VMware NSX.
Progent's Microsoft-certified engineers can deliver affordable remote and onsite support to carry out your migration to Microsoft Exchange Server 2010, produce comprehensive documentation of your new messaging environment, train your IT team and users to get them ramped up rapidly on Microsoft Exchange Server 2010, and offer continuing administrative consulting and technical support. Progent can also help you migrate from Microsoft Exchange 2010 to Exchange Server 2013 or Exchange 2016.
Progent can provide expert support for each step of your Microsoft Exchange Server 2010 migration including end-to-end project management, site analysis, project design and documentation, specification of all new software and equipment needed, recommended sourcing, pilot testing at client location or at Progent's test facility, setting up temporary coexistence of Exchange Server 2010 and Exchange Server 2003 or 2007, implementation of the solution, decommissioning the old servers, and training for customer's support staff and end users.