MS Communications Server delivers IM and presence as part of a scalable, enterprise-grade solution featuring enhanced protection, seamless integration with other Microsoft products, an expandable, standards-based development platform, and compliance with regulatory requirements such as HIPAA, SOX, and Gramm-Leach-Bliley. Communications Server offers cost savings and improved business efficiencies, enhanced individual productivity, and stronger IP security. Microsoft Office Communications Server has been superseded by Lync Server, which itself has been revamped and renamed Skype for Business. Progent's Microsoft-certified IM and Presence experts can provide remote and on-premises support and troubleshooting services for your Office Communications Server 2007 deployment and can help your organization to assess the costs and benefits of migrating to Microsoft's Skype for Business. Progent can also assist you to plan and execute a smooth migration that will add significant strategic value to your IT system
Microsoft Dynamics GP/Great Plains allows you to grow and control your business better by delivering easy access to strategic data and a fast return on investment. Microsoft Dynamics GP confers major productivity benefits including its ability to expand the presence of your company, handle your financials, automate financial operations, unify processes across your business, improve inventory control, increase order accuracy, grow revenue and minimize lead-time, and increase free cash flow. Progent can help you configure and maintain a robust, secure server and communications infrastructure to support Great Plains, and can provide experienced Microsoft Dynamics GP support professionals to help you reap all the advantages of your Dynamics GP business management system.
Our Experts Team provides support in key technologies that include Macintosh integration and applications; Support for Linux-powered, UNIX, and Sun Solaris environments; Manufacturing Resource Planning, Enterprise Resource Planning, or Customer Relationship Management consulting; Strategic and vertical application help; CIO, management information analyst, and project logistics services; Special applications development and integration; Web site, eCommerce, EDI, and client information portal design and deployment; DBM management and performance consulting; Management intelligence expertise; and Telecom systems consulting.
Progent's Apple Mac experts can support the creative facets of Mac computing by providing consulting services and training in graphics, sound, and video. Progent's support professionals offer help in a range of Apple Mac programs such as Adobe Photoshop, Adobe Illustrator, InDesign, QuarkXPress, Apple Logic, MOTU Digital Performer, Digidesign Pro Tools, Final Cut Pro, Apple Motion, and After Effects. Progent can also help you with special projects such as capturing or digitizing audio or video or configuring an audio/video post production facility.
Progentís Cisco Security/VPN professionals and CCIE and CCNP certified experts can help your small or mid-size company integrate and maintain Ciscoís security and Virtual Private Network products such as routers, switches, firewalls, intrusion detection systems and VPN access concentrators. Cisco VPN products include both remote connectivity and site-to-site VPNs with Cisco IOS Software and Advanced Integrated Module hardware encryption cards, and hardware appliances, such as a VPN concentrator, router, Cisco PIX Firewall, or task-specific VPN server for dial-up services. Cisco VPN products are simple to manage and provide the flexibility to evolve with your changing business needs. Progentís Cisco-Premier network consultants are familiar with Ciscoís complete line of hardware and software targeted at preventing information pilfering, virus and worm outbreaks, DDoS attacks, and other security risks to your network. Progent can show you how to deploy Cisco products to get secure access, intrusion protection, and comprehensive Identity services based on Cisco ACS using RADIUS security and TACACS to establish a centralized user access control foundation for user authentication, authorization, and tracking from an easy-to-use Web interface.
Progent can provide affordable remote support for all editions of Microsoft Access including desktop and browser-based versions and can provide expert assistance for application development, database conversion, performance optimization, report design, and troubleshooting. Progent also offers tailored webinar classes for Office Access programming and database administration.
Progent offers nationwide remote phone support and troubleshooting services for businesses who run Solaris environments or whose information systems feature a mix of Solaris and Microsoft technology. Online technical support offers optimum return for your information technology dollar by extending client efficiency and shortening the hours charged for network repair services. Sophisticated remote support technology and experienced technicians and consultants allow Progent to handle the majority of network issues without wasting time and expense by traveling to your location. In the vast majority of cases your network issues can be dealt with over the phone or via a combination of telephone support and online connectivity. Progent can put you in touch with Cisco CCIE infrastructure experts and CISSP and ISSAP certified security professionals to help with the most difficult network issues.
Microsoft Exchange and Apple Mac workstations can co-exist efficiently. Progent's Apple and Microsoft premier experts can show you how to set up Microsoft Entourage and Exchange so your Apple Macintosh users can work closely with colleagues who run Microsoft Outlook. With Exchange and Entourage 2008 or 2004 for Mac, Exchange and Apple Macintosh software can collaborate, enabling Mac users to get and send email, search the Exchange global address list, import addresses, synchronize calendars, and invite fellow workers to meetings with your Exchange account. Progent will verify that your Microsoft Server is properly configured and that WebDAV and Outlook Web connectivity are enabled. Progent also offers customized one-on-one Entourage education.
Progent offers Windows Cluster Server assistance to help your company deploy fault-tolerant clustered servers designed to deliver 24x7 uptime. Clustered Windows servers for fault-tolerant networks include Microsoft Windows 2003 Cluster Server, Microsoft SQL Cluster Server, and Microsoft Exchange Cluster. By showing you how too plan zero-downtime server clustering environments around Microsoft Windows Server 2003 Cluster, Progentís Certified Windows professionals make sure that your fault-tolerant clustered servers are configured to optimize the strategic value of your information network.
SQL Server 2005 delivers powerful, standardized tools to computer experts as well as to network users, reducing the complexity of designing, deploying, administering, and using enterprise information and database programs in environments ranging from handheld devices to enterprise information systems. The sophistication and integration demands of Microsoft SQL Server 2005 call for a network consultant with hands-on experience and wide knowledge in planning and deploying information-based, end-to-end business technology applications. The knowledge and experience of Progent's Microsoft-certified engineering staff, with an average of over 10 years of professional work involving Microsoft technology, assures you success in designing, configuring and supporting Microsoft SQL Server 2005 applications that are well integrated with the Microsoft .NET platform.
Progent's Private Cloud Hosting and Management service provides complete hosting of a small or mid-size company's servers in a solution that gives the highest degree of dependability and expandability and is also easy to migrate to any data center. Progent's Private Cloud Hosting services are based on mature virtualization architectures that allow small businesses with multi- platform IT systems to economize dramatically on the costs of capital investments, system maintenance, and IT management while achieving enterprise-class reliability and an unprecedented level of vendor flexibility.
Progentís Wireless Site Survey assists you to plan and install a WiFi network customized for your environment, offering your business a wireless solution that has the coverage, performance, load-handling capability, QoS, data protection, and hand-off capability your company requires. Progent's Wireless Site Survey services are offered either as an economical online service or as a more detailed onsite service.
If your company computer system mixes UNIX, Linux or Sun Solaris platforms with MS Windows, Progent can assist you to incorporate your computers into a cohesive environment that permits all your operating systems to coexist for simple administration, transparent information exchange, high reliability, superior throughput, and tight security. Progent's UNIX and MS Windows integration support services feature IT architecture configuration and support, support for Microsoft Windows services for UNIX (SFU), remote network monitoring and management, online technical support and troubleshooting, on-site technical support, and Contact Center outsourcing.
If you have a company information system with 10 to 50 desktop clients, Progent's network outsourcing services save your organization from over-reliance on an individual freelance service provider while giving you cost-effective and dependable access to enterprise-class technical expertise. By delivering network support help when you need it, offering specialized knowledge for critical applications, delivering unique services such as automated network monitoring, and billing only for support you receive, Progent gives you an affordable way for maximizing the profitability of your small business information system. Progent is the smart way for small organizations to create and maintain a robust and safe IT network and to have fast access to the experienced support ordinarily available only to enterprises who can afford a large internal IT organization.
Hyper-V 2016 utilizes core features first developed for and refined on Microsoft Azure, one of the world's largest public clouds. This pedigree dramatically improves the ability of the Windows Server platform to run private cloud and hybrid cloud/on-premises environments by enhancing data security, availability, expandability, manageability, reliability and disaster recovery. Progentís Microsoft-certified consultants can assist you to evaluate the benefits of Hyper-V 2016 for your business, configure pilot environments to verify the ability of Hyper-V 2016 to run your critical applications, design an efficient network topology for a cloud-based or hybrid deployment, create and carry out a non-disruptive migration strategy, educate your IT management and support staff, and provide ongoing consulting and troubleshooting services to make sure that your Hyper-V 2016 investment delivers the highest possible business benefit.
Progent's Microsoft-certified engineers can assist you to automate desktop update and patch deployment by delivering expertise with administration tools that include Microsoft System Center Configuration Manager 2007, Systems Management Server 2003, and Windows Server Update Services.
Progent's certified security staff can show you how to protect your Apple Mac environment through professional support offerings such as running security tests, recovery from virus and denial of service attacks, setting up firewalls, integrating safe remote and mobile access, installing automated programs for protection against viruses, spam, and malware, and developing a company-wide security plan adapted for the particular objectives of your corporate network.
For advanced project management support, Progent can provide access to senior information technology professionals with years of experience in IT management, program development, and process engineering for organizations ranging from Big 4 companies to dot-com startups to government agencies. These proven IT managers can provide project management expertise to help enterprise customers adhere to best practices to ensure that strategic projects are successfully completed on time and within budget.
Progentís Cisco-Premier network consultants offer experienced PIX Firewall support services covering architecture, implementation and maintenance of Cisco firewall and Cisco security technology. The Cisco PIX 500 Security Appliance Series of Cisco firewalls offers strong user and software policy enforcement, mutlivector attack protection, and secure access services. Extending from small, plug-and-play desktop devices for small offices and home offices to scalable gigabit products, Cisco PIX firewalls offer a healthy level of protection, performance and reliability for business networks of all sizes. PIX firewalls are build around a hardened, purpose-built platform, PIX OS, avoiding possible OS-specific security vulnerabilities. The Cisco PIX Firewall has received ICSA Firewall and IPsec certification as well as Common Criteria EAL4 evaluation status. PIX firewalls deliver multiple integrated security and networking services, including advanced application-aware firewall services, VoIP and multimedia security, multi-site and remote-access IPsec VPN networking, intelligent networking services, and extensive management solutions. Progentís network experts can help you select and deploy any Cisco PIX 500 Series firewalls such as the Cisco PIX 501 Firewall, the Cisco PIX 506 Firewall, the Cisco PIX 506E, PIX 515 Firewalls, the PIX 515E Firewall, the Cisco PIX 520 Firewall, Cisco PIX 525 Firewalls and the Cisco PIX 535.
Progent can help your business to configure Cisco Wi-Fi controllers to manage Wi-Fi networks of any size. Progent can help you to administer and troubleshoot your existing Cisco-based Wi-Fi solution or implement a smooth migration to Cisco's modern wireless controller solutions.
Progent offers consulting expertise for WatchGuard Firewall security appliances including the WatchGuard Firebox and XTM families of Firewalls and the Firebox SSL Core VPN Gateway. Progent's WatchGuard consultants can show you how to select, configure, and manage a WatchGuard Firewall/VPN product that aligns with your security needs and budget. Progent can help you to manage outdated WatchGuard firewall appliances or upgrade efficiently to current WatchGuard firewall solutions.
Server growth wreaks havoc on IT budgets and management resources. Server reduction via a virtual infrastructure promises lower total cost of ownership of servers and quicker ROI, more efficient use of physical computers, simplified operations, increased system availability, and easier management. Common usage scenarios for virtual machines include hardware consolidation, low-cost hosts for mission-critical legacy applications running on outdated operating systems, and inexpensive quarantine of software development or evaluation environments from on-line systems.
Progent offers consulting expertise for WatchGuard Firewall security appliances such as the WatchGuard Firebox and XTM families of Firewalls and the Firebox SSL VPN Gateway. Progent's WatchGuard professionals can help you select, configure, and maintain a WatchGuard Firewall/VPN appliance that fits your network security requirements and budget. Progent can help you to maintain legacy WatchGuard firewall appliances or migrate smoothly to current WatchGuard firewalls.
Progentís Microsoft certified experts offer a range of consulting services for Dynamics GP. Dynamics GP/Great Plains is a Microsoft accounting platform and business management solution based, like all Microsoft accounting tools, on the scalable and popular platform of Windows technology. Microsoft Dynamics GP 2010, the most recent edition of Microsoft financial software in the Microsoft Dynamics GP line, provides a cost-effective tool for managing and integrating finances, e-commerce, supply chain, manufacturing, project accounting, field service, CRM, and HR. Microsoft Dynamics GP is easy to deploy and integrate, and with its segmented design you are able to purchase only the capability you currently require, with the ability to add clients and increase functionality when necessary. Progentís Dynamics GP/Great Plains Software support engineers can show you how to deploy, customize and administer Dynamics GP 2010 as well as earlier editions of Dynamics GP/Great Plains.
Progent's SonicWall firewall experts can help you integrate, maintain, and update SonicWall firewall/VPN appliances including the newer SonicWall TZ and NSa families of firewalls and the older SonicWall PRO 1260 Secure Switch products. Progent's CISM and GIAC-certified cybersecurity consultants can help you incorporate SonicWall security gateways into an end-to-end security plan and build security into your corporate operations.
Microsoft Windows Server Update Services allows network administrators to install and monitor the most recent Microsoft patches and security releases to Microsoft Windows Server 2000, Microsoft Windows Server 2003, and Windows XP platforms. By using Microsoft Software Update Services, network support staff can fully and easily manage the installation of updates that are released through Microsoft Update to servers and desktops in a company. Progent can help you with complex details of the initial configuration of Microsoft Windows Server Update Services such as planning the Microsoft Windows Server Update Services deployment, setting up user's workstations, establishing the Group Policy parameters, and making sure your Microsoft Windows Server Update Services GPO is associated with an Active Directory container appropriate for your system environment.
Cisco's network security and offsite access products for small companies provide a full range of easy-to-administer security solutions to help safeguard your wired and wireless information system. Cisco's Virtual Private Network line includes routers, firewalls, intrusion detection devices and Virtual Private Network concentrators. Progent's expert staff of consultants includes experienced specialists with Cisco Certified Internetwork Expert and CCNP certifications who can assist your company to evaluate Cisco VPN, Cisco RADIUS Security, Cisco Aironet and Meraki Wi-Fi access points, and other Cisco security technologies that fit best with your business goals.
SQL Server 2005 delivers powerful, standardized tools to IT experts as well as to network users, lessening the difficulty of designing, integrating, administering, and using enterprise data and database applications on platforms ranging from mobile devices to corporate data systems. The complexity and integration requirements of Microsoft SQL Server 2005 require a network consultant with real-world experience and broad knowledge in designing and building information-based, comprehensive business IT applications. The knowledge and experience of Progent's Microsoft-certified engineering staff, with an average of more than 10 years of background involving Microsoft integration, assures you success in designing, deploying and supporting Microsoft SQL Server 2005 applications that are seamlessly integrated with the Microsoft .NET platform.
E-Mail Guard is Progent's economical spam filtering and virus defense service that offers small companies enterprise-quality defense against spam, viruses, directory harvesting, and other types of email-borne attacks on computer systems. E-Mail Guard is powered by Postini's Perimeter Manager, a sophisticated library of web-managed antispam and antivirus services that defuse email assaults before they can penetrate the corporate firewall. Perimeter Manager also allows administrators monitor and control their e-mail systems, regardless of server vendor, hardware technology, or geographic location.
Progent offers affordable online consulting to help companies of any size to integrate Amazon AWS cloud services such as Amazon EC2 for virtual server hosting, Amazon S3 for scalable high-performance storage, and Glacier for value-priced archival storage. Progent can help you with every phase of Amazon AWS migration and troubleshooting including requirements analysis, preparedness assessment, architectural design, pilot testing, configuration, administration, performance tuning, software license management, disaster recovery solutions, and security strategies. Progent offers advanced expertise with firewalls and VPN technology and can help you create cloud-centric or hybrid cloud environments that efficiently incorporate Amazon AWS services. Progent offers occasional expertise to help you to overcome complex technical issues or Progent can provide project management outsourcing services to help you migrate to the Amazon AWS platform on schedule and within budget.
Progent's Microsoft-certified Internet Security and Acceleration Server consultants have extensive experience creating Microsoft-based security designs for information systems with multiple locations, mobile workers, and mission-critical web-based applications. A Progent ISA 2004 Firewall engineer is ready to help your small company design and deploy a configuration of ISA Server 2004 that meets your IT security needs without limiting your network.
Microsoft Office for Mac allows Apple Macintosh users to run the industry's most familiar business applications. Progent's Apple-certified Mac consultants can show you how to configure Microsoft Office for Macintosh on a multi-vendor network that incorporates Apple OS X and Windows computers so that Macintosh users can take advantage of the latest features in Word, Excel, PowerPoint and Entourage in order to share data and system resources with co-workers who use Windows. Progent's engineers have expertise with both Mac and Windows platforms and can support networks that mix Mac with Windows computers with complete resource sharing, or environments which carefully limit sharing between Mac and Windows users.
Progent's Microsoft-certified consultants can help you evaluate the business case for deploying SharePoint Server 2007, consult with you on the most sensible version of SharePoint Server for your application, offer setup and integration services, help you to install MS SQL Server as a back-end database manager, improve your network infrastructure, integrate your off-the-shelf and custom application programs to work with SharePoint Server 2007, design a comprehensive security plan that encompasses portal solutions, and deliver troubleshooting and Help Desk services.
Progent's Cisco CCIE wireless network infrastructure consultants can provide remote or on-premises integration and debugging services to assist you to plan, implement, upgrade, tune, manage and troubleshoot Aironet wireless AP environments of any scale or topology. Progent's Cisco Wi-Fi controller experts can also help you to integrate your wireless ecosystem with your wired network infrastructure and cloud-based resources to create a seamless enterprise-wide connectivity solution that is easy to manage and expand. Progent also offers affordable wireless site surveys to assist you to decide the most appropriate selection, placement and configuration of Aironet wireless APs to work with your specific workplace layout, building structure, and anticipated workloads.
If you are producing Linux-based software on a network that includes Microsoft Windows-based processors, desktops, and office applications, Progent offers full-service IT outsourcing that allows you to concentrate on your area of strategic expertise while avoiding the continual distraction of managing your business network. By using smart network monitoring and by delivering remote and in-person support when your business needs it, Progent offers an affordable solution for maintaining an information network that features excellent reliability, protection, and performance. Progent's Linux developer support services include full-service network support outsourcing, virtual server infrastructure, online and on-site service and troubleshooting, network monitoring services, and Helpdesk support.
NetApp MetroCluster is a disaster recovery software suite that combines array-based storage clustering along with synchronous replication to deliver rapid, zero data loss disaster recovery (DR) between sites located as far as 185 miles (300km) away from one another. Progent's team of veteran network experts can help you to plan, deploy, manage, update, test and troubleshoot a disaster recovery solution built around NetApp MetroCluster. Progent can help you to choose an architecture for your MetroCluster deployment that aligns with your functional requirements and IT budget. Progent can ensure you follow leading practices for installing your MetroCluster environment by delivering guidance with procedures such as assigning disk pools, determining aggregate and plexes layout, setting up NetApp FlexVol volumes, setting up NetApp Snapshot, provisioning Cisco and Brocade switches, designing a tiebreaker mechanism, designing a TCP/IP configuration replication network, and testing your MetroCluster disaster recovery solution to prove compliance with information assurance standards and regulatory mandates.
Progent's Juniper-certified network engineers can help you utilize Junos OS and the Junos platform of network management applications to configure, administer, and monitor Junos-powered devices; migrate to the Junos OS operating system from other Juniper software platforms such as ScreenOS; and upgrade your Juniper routers, switches, and gateways to the latest version of Junos OS.
Progent's CISSP-certified cybersecurity consultants can help organizations of any size with any facet of IT security. Progent can help create efficient cybersecurity systems that guard a small office against advanced threats or Progent can plan, configure, and monitor an end-to-end security strategy for hybrid networks that accommodate local, remote, and mobile users accessing IT resources distributed across multiple physical datacenters and public and private clouds.
Dynamics GP/Great Plains software offers analysis and reporting capabilities that allow you to monitor all operations, sales and spending, and sales trends with integrated drill-down, inquiry, and reporting functions. Progent's Microsoft Dynamics GP/Great Plains reporting support services can enable you to create reports that let you analyze your business more thoroughly, converting raw data into valuable management information. Progent can enhance your reporting and analytics by offering Crystal Reports consulting, FRx support, and Microsoft Excel programming. In addition to delivering reporting help, Progent can supply Microsoft .NET consulting, Microsoft SQL Server expertise, and programming design with VBasic, XML and other tools in order to deliver specialized business software development and eCommerce applications that work transparently with Dynamics GP/Great Plains.
Progent offers network support for mid-size companies who have 100 to 250 network users. The medium size company or work group has typically been an underserved segment of the market for network consulting expertise. The cost structures and support access practices of major third-party support organizations make them too costly for the ordinary mid-size company or small medium business (SMB), which usually relies on a modest IT budget with which to maintain an information system whose advanced technology and sophistication are often similar to the networks of far larger enterprises. Progent's service delivery model, which takes great advantage of online service, virtual office infrastructure and 24x7 server monitoring, dramatically lowers the network support expenses of an SMB while providing the mid-size company with enterprise-level support from certified, IT experts knowledgeable in a broad array of midsized business technologies. If your mid-sized organization or small business is searching for the quality of network help appropriate by a medium size office without paying enterprise costs, call Progent.
Les Kent has a 35-year history of successful network integration, business management, sales, and operations. He has demonstrated a knack for creating elegant IT solutions in his roles as as a network architect, application developer, project manager, deployment expert, and troubleshooter for small companies, start-ups, and major corporations.