Progent can provide the cost-effective services of online Internet connectivity experts to help your organization to assess or enhance your Internet services so your Internet access solution meets your business needs. Services provided by Progent include evaluation of your existing bandwidth utilization, carrier and plan analysis and ordering, network provisioning, and overseeing a smooth switchover to a different ISP and/or service plan. Provisioning can include enhancing existing routers and switches and deploying new ones, implementing firewalls, and upgrading fault-tolerant Border Gateway Protocol configurations.
Progent's Juniper-certified network engineers can help you evaluate the business case for adopting Juniper's SRX Series gateways, plan and execute cost-effective deployments, configure equipment to reflect your security strategy, and provide ongoing consulting services to help you monitor, manage, update, and troubleshoot your environment in order to maximize the business value of your SRX gateway solution.
Progent's certified Microsoft Office Word and Office 365 Word experts offer a broad selection of affordable online consulting services to help you to maintain your current Microsoft Word environment or help you to move to a newer release of Microsoft Office Word. Services available from Progent's Word experts include VBA software development, identifying and fixing compatibility problems between various releases of Word, interfacing Word with other Office apps such as Excel and Outlook or with 3rd-party data sources and add-ons,network enhancements for dependable. reliable cloud connectivity, security and compliance consulting, smart phone integration, and online training classes customized for your special requirements.
Progentís staff of Microsoft and Cisco Premier consultants average longer than a decade of hands-on professional experience, at the forefront of IT service, executing a wide range of technical projects for an extensive mix of businesses. Each Progent support professional shares a refined set of personal best practices that are combined into shared best practices training that Progent instills in its support team. This guarantees that you get not only world-class IT help, but also a consultant with field-tested approaches for applying technical knowledge to fix real-world network problems efficiently.
Progent can assist you to configure Cisco wireless LAN controllers to manage and monitor Wi-Fi networks of all sizes. Progent can assist you to maintain and debug your current Cisco-based Wi-Fi environment or carry out an efficient migration to Cisco's latest Wi-Fi controller technology. Progent can provide expertise for physical and software-based Wi-Fi controllers and can assist you to decide which version is appropriare for your wireless environment. For 802.11ac Wave 2 wireless controller appliances, Progent offers Cisco 3504 Wi-Fi controller expertise, Cisco 5520 wireless controller consulting, and Cisco 8540 Wi-Fi controller expertise.
Progent offers the expertise of CISM Premier security professionals. The Certified Information Security Manager (CISM) committee defines the basic competencies and worldwide standards of performance that information security managers are expected to learn. It provides executive management the assurance that consultants who have earned their CISM credential possess the experience and knowledge to provide efficient security administration and support consulting.
Progent can assist your organization to utilize Cisco's networking products to create a robust basis for your onsite, private cloud, or hybrid data center and improve operations in vital areas such as hardware consolidation, security and compliance, manageability, uptime, and recoverability.
Progent can provide cost-effective online and onsite consulting to assist businesses to move all or part of their core network resources to Google Cloud Platform services. This can save management hassle and equipment expense and allow access to Google's cutting edge AI and machine learning technology. Progent can assist your IT team with every phase of Google Cloud Platform integration including requirements analysis, preparedness assessment, system design and review, pilot testing, configuration, administration, performance tuning, licensing management, backup/restore solutions, and security strategies.
Progent provides small businesses a pair of ultra-affordable network security inventory packages that include, at a set fee, remotely managed inventory scans of your network security profile which are evaluated by certified information security specialists who assess the results of the remote scan, present unbiased summaries of your existing network security, and offer recommendations for remediation. Progent offers two non-overlapping network security evaluation packages for external and internal scanning that are priced to fit the budgets of small businesses while offering enterprise-class assessments of your IT network's exposure to attack.
Progent's Microsoft Office and Office 365 experts can help businesses of any size to integrate Office desktop and Office 365 applications such as Office Excel, Word, PowerPoint, Outlook, Access, Project and OneNote into a seamless solution that provides quick ROI and promotes improved business results. Progent can help you to integrate Microsoft Office or Office 365 applications with each other and with other key Microsoft platforms including SharePoint, Exchange Server and Microsoft SQL Server deployed on-premises or hosted in the cloud. Progent can also assist you to fix compatibility issues between various releases of Office desktop and offers live online instruction to individual users and groups.
Systems Management Server 2003 provides added functionality for change and configuration management of Windows-based networks via SMS Feature Packs. Feature Packs reduce the net operational expense of managing and configuring software products by making it simpler to copy system images, control mobile devices, and run management tools. In addition to alerting you about techniques to cut management expenses by installing Microsoft SMS 2003 Feature Packs, Progent's consultants can help you prepare and implement IT tasks involving areas that Feature Packs are designed to streamline. Progent's adoption and upgrade services can lower spending and reduce business disruption as you transition to the latest operating systems and applications. Progent's wireless engineers can help you develop efficient processes and policies to manage PDAs and smart mobile communication devices so your field force stays efficient and secure. Progent's CISSP-certified consultants and CISM-certified consulting professionals can help you design a security plan that includes standards, processes and technologies to keep your IT network protected.
For desktop and application virtualization, Progent offers the support of a Citrix-certified XenDesktop consultant who can assist your company to design a XenDesktop environment that maximizes the business impact of your IT network; integrate XenDesktop technology with your physical and virtual servers, end-user devices, and printers; upgrade your existing virtual desktop software to current versions of XenDesktop; and deliver comprehensive online troubleshooting. Progent can also instruct your IT staff to adhere to best practices to manage your XenDesktop solution efficiently.
Progent's Microsoft-certified engineers can provide affordable remote and onsite help to implement your upgrade to Exchange 2010, generate thorough documentation of your new email system, educate your IT team and users to get them up to speed quickly on Exchange 2010, and offer continuing management services and technical support. Progent's consultants can also assist you to migrate from Microsoft Exchange 2010 to Exchange 2013 or Exchange Server 2016.
Microsoft Lync 2013, renamed Skype for Business, allows businesses of any size to create a centrally managed and protected communications environment that supports the modern BYOD computing style with instant messaging (IM), presence, audio/video and web conferencing with application sharing and whiteboard, as well as IP-based and PSTN telephony enabled for a broad range of desktop and handheld clients. Progent's certified Lync Server 2013 consultants and system integrators can help your company to evaluate the advantages of Lync 2013, design an on-premises, cloud-based (via Microsoft Lync Online) or hybrid model suitable for your current and future goals, deploy Lync 2013 in a way that expedites your return on investment, and deliver custom webinar and on-premises training to your IT team and users. Progent offers in-depth expertise in critical components of a Lync 2013 deployment including Microsoft Windows Server, SQL Server Express and Exchange Server, and Progent can help your organization to integrate Lync 2013 with popular Office and Office 365 apps including Outlook and PowerPoint.
The Progent Test and Training Lab located at the QTS Internet Data Center can be used for piloting line-of-business applications, creating efficient system upgrade procedures, assessing and optimizing performance, designing or verifying business continuity solutions, mitigating compatibility issues, and building training systems for new technologies. For Progent customers without sufficient in-house resources to configure effective pilot environments, Progent's Test and Training Lab cuts capital costs and engineering risk while keeping vital network projects on schedule.
Progent can assist your business in any and all facets of your upgrade to Microsoft Exchange 2016 such as planning high availability (HA) architecture for an on-premises, Microsoft cloud connected or hybrid deployment; CAL licensing requirements for Exchange 2016 Server and Windows Server 2012 R2; moving mailboxes; Hyper-V strategy; specifying mass storage capacity required for your VMs, databases and logs; setting up HLB for fault-tolerant CAS services; planning, setting up and testing Exchange and Windows Servers and Database Availability Groups (DAGs); setting up collaboration with SharePoint Server or SharePoint Online; preparing the firewall; resolving SSL issues; performing client integration with Office 2010 or greater or Microsoft Office 365; and setting up Outlook on the web.
Progent's certified TMG 2010 and Internet Security and Acceleration Server 2006 experts can assist you to design, deploy, and manage a configuration of Forefront Threat Management Server 2010 or ISA Server 2006 on your network that provides the firewall protection, performance and manageability that your business requires.
Remote server management cards give network administrators full control over a server without the need for an on-site visit. Through these server management cards, all console screen data plus keyboard and mouse functionality are transferred to a remote session to a support professional who can be located anywhere with Internet access. Progent's Microsoft and Cisco certified engineers can assist you to plan, deploy, and manage a high-availability company network that includes remote management cards and Progent can use these remote server management cards to deliver efficient remote technical help. Progent has experience with a variety of remote server management cards including Aten remote management cards, American Megatrends MegaRAC remote management cards, Dell remote server management cards, HP Lights-Out 100c remote server management cards, and Peppercon remote management cards.
SQL Server 2016 introduces significant improvements in speed, scale, security, uptime, mobile computing integration, and integrated analytics and reporting. Innovations include PolyBase for processing SQL and NoSQ files in one appliance for big data applications, Jason support, Dynamic Data Masking, Mobile Reports, and centralized management of on-premises and cloud resources. Progent's Microsoft-certified consultants can provide online and on-premises support to assist businesses of all sizes to configure, administer or troubleshoot any edition of SQL Server 2016. Progent can also assist you to interface SQL Server 2016 with all key Microsoft technologies including Windows Server and Hyper-V, Exchange Server 2016, SharePoint, Microsoft Dynamics CRM and GP, Skype for Business, and System Center Operations Manager (SCOM).
Configuration Manager 2016 automates software provisioning at scale, centralizes security and compliance settings management, keeps track of network resources, protects against corporate data leakage, provides network health reporting, enables safe end-user self service, and offers a common control mechanism for managing multi-OS ecosystems based on on-prem, cloud-centric, or hybrid deployment models. Progent's Microsoft-certified SCCM 2016 consulting team and Microsoft Azure cloud experts can assist you with any facet of designing, installing, operating and troubleshooting a System Center 2016 Configuration Manager deployment for on-premises, cloud, or hybrid networks.
Progent's Cisco-certified CCIE experts can assist organization to configure, manage, update, tune and debug Catalyst switches. Progent can also help your business to harden the security of Catalyst switches and move efficiently from outdated appliances to modern models.
If your company is developing UNIX or Linux software in an environment that has Windows-based servers, desktops, and office productivity products, Progent can provide comprehensive network support outsourcing that allows you to focus on your area of strategic expertise while avoiding the continual distraction of managing your business network. By using automated server monitoring and by providing remote and on-site assistance as your company needs it, Progent represents an affordable alternative for maintaining an IT network that features high dependability, protection, and efficiency. Progent's developer assistance offerings include full-service it outsourcing, virtual infrastructure, online and on-site support and repair, proactive network monitoring services, and Helpdesk outsourcing.
Progent is organized deliver in-depth remote support for all major technologies associated with todayís small business information systems and offers an array of vital, as-needed support services including a part-time Chief Information Officer to offer advanced planning and budgeting capability, a Technical Response Center for help desk support, proactive server monitoring, spam/virus filtering as an outside-the-firewall service, project management for critical initiatives such as site relocations orOS upgrades, connectivity consultants for building and maintaining fast and reliable network infrastructure, certified security engineers to ensure information safety and regulatory compliance, disaster recovery experts to create business continuity plans, and software developers to write, enhance, or troubleshoot mission-critical application programs.
Medium-size companies can enjoy all the advantages of Microsoft System Center Operations Manager and have quick availability of Progentís Microsoft and Cisco Certified IT consulting experts. Thanks to Progent's affordably priced network service programs, mid-size organizations can select a basic co-sourcing service program built around Microsoft Operations Manager with server monitoring, proactive warnings, in-depth reporting, Help Desk support, and remote service. For businesses with line-of-business environments who need high availability networking, Progent offers a complete 24x7 outsourcing solution. Progent offers expertise in Microsoft Operations Manager to provide mid-size business information systems enterprise-class availability, protection and productivity.
Progent is organized provide in-depth remote support for all major technical areas common to todayís small business IT systems and allows you to outsource a variety of strategic, as-needed support services such as a part-time Chief Information Officer to provide advanced planning and budgeting skills, a Technical Response Center for help desk support, 24x7 remote monitoring, spam/virus protection as an outside-the-firewall service, best-practices project management for critical projects like office moves orOS migrations, connectivity consultants for building and maintaining fast and reliable infrastructure, certified security specialists to verify information safety and regulatory compliance, disaster recovery experts to create business continuity strategies, and software programmers to write, enhance, or repair mission-critical applications.
Nagios and MRTG are powerful, license-free monitoring utilities that run on Linux and can be deployed to analyze UNIX/Linux environments, MS Windows systems, or mixed-OS networks where the Linux OS and Microsoft Windows run side by side. Nagios lets network support engineers to track network services including POP3, HTTP, FTP, and NNTP. Multi Router Traffic Grapher lets you graph the traffic in and out of SNMP network devices including servers, routers, and switches. Progent's network integration experts can show you how to utilize both these utilities to tune and repair your network.
Progent's Microsoft-certified professionals can assist you you to evaluate the benefits of Windows Server 2008 for your company, develop pilot systems and migration plans, install Windows Server 2008 with your IT environment and workload, train your IT staff how to use new administration utilities, and deliver continuing consulting and support via budget-friendly options such as Contact Center support and remote technical support.
Progent's Juniper-certified network engineers can assist your organization to design and carry out the installation of Juniper J Series firewall/VPN routers, configure security policies and fault-tolerant redundancy, and provide ongoing technical consulting and troubleshooting services.
Progent can help small companies to migrate any part of their computing infrastructure to the Microsoft Azure cloud. This can simplify network management and lower hardware expense. Microsoft Azure includes a comprehensive library of public cloud services and Progent can assist you to evaluate the benefits and restrictions of different cloud networking architectures supported by Azure. Progent can help you manage cloud-based or hybrid cloud and on-premises apps and network infrastructure and ensure that you sidestep the typical errors small organizations make when moving to a public cloud. Progent can assist you to set up cloud servers on Azure Virtual Machines, use VHD storage with Azure Storage, manage user identity with Azure Active Directory, and build transparent backup services with Azure Backup. Progent can also show you how to configure firewalls and VPN connections and also to integrate Apple iOS devices and Google Android handhelds.
Progent's Jabber consultants offer online or onsite expertise to help organizations of any size to design, implement, maintain, update or debug Cisco Jabber environments and Cisco Unified CM infrastructure. Progent offers advanced expertise for the technologies that make up building an end-to-end Cisco Jabber collaboration solution including Cisco network appliances and management tools, Microsoft Office apps, Windows and Mac desktops, iOS and Google Android smartphones and tablets, SIP trunking, Wi-Fi systems, security and compliance, cloud computing, immersive telepresence systems, PBX products, disaster recovery preparedness, and the many other components of a modern collaboration solution.
In addition to providing the expertise of Microsoft Dynamics GP (Great Plains) specialists, Progent can provide experts in Dynamics AX, Dynamics NAV (Navision), Microsoft Dynamics SL, Dynamics RMS, Macola ERP by Exact, MAS 90 by Sage Software, and QuickBooks Pro by Intuit. Progent offers programming, troubleshooting, administration help, migration support, and 1-on-1 or group online training tailored to meet your specific requirements. Progent's experts also can show you how to integrate and support a protected, robust server and communications foundation to run your ERP, MRP and accounting applications.
Progent's certified ISA Server consultants have long backgrounds configuring Microsoft ISA Server-based security installations for IT networks with multiple sites, remote workers, and line-of-business web applications. Progent's ISA Firewall experts can assist your company in designing and deploying a configuration of ISA 2000 Server or ISA Server 2004 that meets your network protection needs without adversely restricting your network accessibility. Progent's consulting professionals can help you upgrade from Microsoft Proxy Server from ISA 2000 Server to ISA 2006 Enterprise Edition Server or Microsoft ISA 2006 Standard Edition Server.
Progent can provide enterprise customers the help of a NetApp-certified consultant for online or onsite expertise for NetApp's complete line of SAN storage software and hardware products including ONTAP and Clustered Data ONTAP (CDOT) data management, MetroCluster, FlexPod cloud infrastructure, SnapMirror data replication, SnapVauly incremental backup, Virtual Storage Console (VSC) for VMware vSphere, MultiStore/vFiler for storage partitioning, OnCommand Reporting and Insight analytics, plus NetApp's All-Flash, Hybrid Flash, V-Series and N-Series storage lines. Components of NetApp SAN solutions supported by Progent include SAN architecture, cloud integration, virtualization, migrations, transparent updates, storage management, security and compliance, high availability, and troubleshooting. Progent offers Tier 3 support to help you to take care of problems with NetApp SAN environments quickly and affordably based on best practices.
Progent's Linux support experts offer small companies and software developers assistance with administering and supporting Linux computers that operate with Microsoft-based technology. Progent can give your business contact with Linux experts, consulting professionals certified by Microsoft and Cisco, and security experts with CISSP certification. This wide range of experience offers you an easy one-stop consulting firm to help you build and manage a protected and robust cross-platform network and communications infrastructure that supports Linux and Microsoft interoperability by integrating Windows with leading Linux variations such as RedHat Linux, SUSE Linux, CentOS Linux, Ubuntu Linux, PCLinuxOS, fedora, Gentoo Linux, Mandriva Linux, Debian-GNU, and Slackware Linux.
Progent's Power BI experts can help you to plan, deploy, maintain, enhance or troubleshoot your Power BI environment. Progent's database experts can help you to prep your source data for Power BI reports and dashboards. Progent can help you build and administer an onsite, cloud, or hybrid network model to run Power BI.
Progent offers national remote technical support and troubleshooting services for companies who operate UNIX, Linux, or Sun Solaris networks or whose information systems include a combination of UNIX/Linux and Microsoft technology. Remote IT help provides optimum leverage for your information technology dollar by protecting client productivity and shortening the time billed for computer analysis and repair. Advanced remote support utilities and skilled service specialists and consultants allow Progent to handle most IT problems without squandering time and expense by going to your location. In most of situations your IT problems can be remediated by telephone or via a combination of telephone help and remote network analysis. Progent can offer the services of Cisco CCIE infrastructure experts and CISA and CISM premier security specialists to assist you with the toughest system problems.
Progent believes that a well designed and implemented network is a vital factor for enabling a company's growth, and we follow this philosophy in our corporate system infrastructure. We have built a fault-tolerant virtual office network that allows Progent's in-house engineers and certified contractors to deliver fast and effective support, cooperate closely on complex projects, and experience professional and personal growth by acting as a member of a dynamic company culture of self motivation and freedom.
Progent's Microsoft-certified consultants have over a decade of background designing, implementing, enhancing and repairing System Center Operations Manager environments and offer organizations of any size expert remote or on-premises consulting services for System Center 2012 Operations Manager. Progent can help you to design a topology for Microsoft SCOM 2012 servers that provides the performance and resilience needed to watch over your IT resources effectively, whether your infrastructure are on-premises, cloud-based, or a hybrid solution. Progent's SCOM consultants can also help you to install and set up System Center 2012 Operations Manager management packs according to leading practices for tracking network infrastructure as well as Microsoft and third-party applications and services. Also, Progent can deliver fast remote or onsite troubleshooting to help you to fix critical issues detected by Microsoft SCOM 2012.
Progent delivers the services of Microsoft and Cisco-Premier network consulting experts to offer clients affordable ways to help businesses optimize the benefits of Microsoft and Cisco technology. For environments that span from remote offices to large enterprises, Progent's network consultants can help you improve your information system's e-mail infrastructure, security, reliability, performance, and IT administration.
Progent has put together two low-cost service bundles designed to allow small businesses to receive a professional network security evaluation from a premier security consultant. With Progent's External Network Security Inventory Checkup, a security expert runs a comprehensive test of your network from outside your firewalled perimeter to uncover possible weaknesses in the security profile you present to the outside world. With Progent's Internal Security Inventory Scan, an engineer runs a network scan from a secure machine within your firewall to determine vulnerabilities to internal assaults. Both security inventory services are set up and run from a secured remote site.
Progent's Cisco CCIE-certified networking experts offer high-level support for Cisco Unified Communications Manager (CUCM) (previously CallManager). Progent can help you to integrate VoIP phones, create dial plans, configure SIP trunking and PSTN support, deploy ISR G2 routers with CUBE support, and design UCS server high availability systems.
Progent's Microsoft-certified consulting engineers can assist your organization to determine the value of Microsoft Exchange 2010 for your business and can help you to design and carry out an efficient migration to Microsoft Exchange 2010 from Exchange 2003 or Microsoft Exchange Server 2007 that will provide quick payback by increasing your productivity, lowering the expense of equipment and support, simplifying administration, and consolidating your vital communications platforms.
If you want to update your production web site, create internal websites for applications such as HR or employee training, establish a powerful web presence for a new venture, or generate enterprise-class, data-driven specialized web applications, Progent can supply skilled and proven web designers. Progent's experts can also help you design and manage a secure, robust server and communications network, including remote and wireless connectivity, to run your web solutions.