GIAC (Global Information Assurance Certification) was founded in 1999 to certify the skill of computer security experts. GIAC accreditations are acknowledged by companies and institutions all over the world including and the U.S. National Security Agency (NSA). Progent's GIAC-certified information assurance specialists offer expertise with all of the network security disciplines covered within GIAC accreditation such as evaluating infrastructure security mechanisms, security incident management and response, traffic analysis, web services security and security information and event management (SIEM) solutions.
SSL VPN makes it possible to establish a secure Internet connection between an enterprise network and virtually any remote computer without the need for pre-installed client software. Progent's Juniper-certified consultants can help you design, manage, and troubleshoot SSL VPN solutions based on Juniper's AS Series of remote access appliances.
Progent's staff of Microsoft and Cisco Premier consultants average longer than ten years of hands-on professional experience, at the forefront of network support, performing a broad range of IT tasks for an extensive mix of businesses. Each Progent support professional shares a proven set of personal best practices which are combined into shared best practices standards that Progent teaches its consulting personnel. This ensures that you get not only expert technical skills, but also a support engineer with proven methods for applying computer knowledge to fix actual IT problems rapidly.
SQL Server 2014 includes major enhancements in critical areas such as speed, uptime, security, and cloud integration. Microsoft SQL Server 2014 is the first version of SQL Server that includes in-memory capability that works transparently with all workloads including OLTP, data warehousing (DWH), and business analytics (BI). Progent's Microsoft-certified SQL Server 2014 consultants can deliver cost-effective remote and on-premises services that include system design, deployment, administration, remediation, and software development expertise to help businesses of all sizes to achieve maximum business value from their SQL Server 2014 investment.
Cisco's Catalyst Wi-Fi controllers simplify the management of wireless LANs by unifying the configuration and management of wireless APs, optimizing wireless performance by limiting the impact of RF congestion, improving Wi-Fi uptime with fast failover, and strengthening data security by detecting cyber threats and filtering traffic content according to user type and locale. Progent can help your business to deploy Cisco wireless LAN controllers to manage and monitor wireless networks of all sizes. Progent can help you to maintain and troubleshoot your existing Cisco-based Wi-Fi environment or carry out a smooth transition to Cisco's modern wireless controller solutions.
Progent is one of the most experienced network support firms for designing email and messaging systems based on Microsoft Exchange 2000. Progent is skilled in helping small companies get all the advantages of Exchange 2000 under typical situations such as updating from Exchange 5.5, moving from an ISP-managed or POP3 e-mail system, and jobbing out your Microsoft Exchange 2000 Server support.
Fortinet next-generation firewalls are industry leaders in offering top throughput for SSL/TLS inspection. Progent's Fortinet FortiGate firewall consultants can help your business to deploy your Fortinet FortiGate security appliances to safeguard all your digital assets at the enterprise edge, within the data center, at branches, and in the cloud.
Progent's certified consultants can assist you to evaluate the business value of Windows Server 2012 R2 for your company, create test systems and rollout strategies, optimize your network for local, multi-site, cloud-based, and partial-cloud environments, train your IT management staff, develop an enterprise-wide security strategy, streamline network administration, help with application development, and build and test a disaster recovery/business continuity plan.
Microsoft allows you to create transparent hybrid networks that integrate Microsoft 365 and local Exchange systems. This permits you to have specific mailboxes hosted at your on-premises datacenter and other mailboxes resident on Microsoft 365. Progent's certified Exchange consultants can assist your organization with any facet of designing, integrating and troubleshooting your hybrid Microsoft 365 Exchange Online deployment. Progent's Exchange consultants can provide occasional expertise to help you through stubborn technical issues and also offer comprehensive project management outsourcing or co-sourcing to make sure your hybrid Exchange solution is completed on time and within budget.
Progent's Microsoft-certified consultants have more than a decade of experience designing, implementing, optimizing and troubleshooting SCOM environments and offer organizations of all sizes advanced remote or onsite consulting support for Microsoft SCOM 2012. Progent can help you to design an architecture for SCOM 2012 servers that provides the performance and resilience required to watch over your datacenter effectively, whether your infrastructure are on-premises, cloud-based, or a mixed environment. Progent can also help you to import and customize SCOM 2012 management packs based on leading practices for tracking network infrastructure as well as Microsoft and 3rd-party apps and services. In addition, Progent can provide responsive remote or onsite troubleshooting to assist you to fix serious issues uncovered by Microsoft SCOM 2012.
Progent's certified wireless experts can assist businesses of any size to plan, deploy, manage and repair Cisco Aironet wireless access point environments to provide the throughput, coverage, density, scale, security and manageability needed for transparent connectivity between Wi-Fi and wired network infrastructure. Progent can provide affordable online and on-premises support for end-of-life and new-generation 802.11ac Aironet wireless access points and Progent can assist your business design and maintain wireless solutions that include indoor and outdoor/industrial Aironet access points.
Progent's Microsoft consultants can assist you to assess the value of Microsoft Lync Server 2010 for your business and can help you to design and execute a deployment of Lync Server 2010 that unifies the administration of IM and Presence and improves the productivity of your office staff, at-home workers, and mobile workforce. Progent's consultant's can in addition help your company to carry out an efficient migration to Microsoft Lync Server from Office Communications Server or from Live Communications Server, integrate Lync Server 2010 with Microsoft Exchange, Microsoft SharePoint, and Microsoft SQL Server, show you how you can use Lync Server to enhance the team-computing capabilities of Microsoft Office programs, and offer webinar training and ongoing technical support for Microsoft Lync and other Microsoft technologies.
ProSight Active Security Monitoring is an endpoint protection solution that incorporates cutting edge behavior machine learning technology from SentinelOne to guard endpoint devices as well as servers and VMs against modern malware attacks like ransomware and file-less exploits, which easily get by traditional signature-based anti-virus products. ProSight Active Security Monitoring protects local and cloud-based resources and provides a unified platform to automate the entire threat progression including blocking, detection, containment, cleanup, and post-attack forensics. Key features include one-click rollback using Windows Volume Shadow Copy Service (VSS) and automatic network-wide immunization against new attacks.
Progent offers enterprise customers the services of a certified NetApp consultant for online or onsite expertise for NetApp's complete portfolio of SAN storage software and hardware products including ONTAP data management, MetroCluster, FlexPod cloud architecture, SnapMirror data replication, SnapVauly incremental D2D backup, Virtual Storage Console (VSC) for VMware, MultiStore for storage partitioning, OnCommand Unified Manager Core, plus NetApp's FAS, AFF, V-Series and N-Series hardware products. Areas of NetApp SAN solutions supported by Progent include system dsign, cloud integration, virtualization, migrations, transparent patching, storage management, security and compliance, disaster recovery, and remediation. Progent offers Level 3 support to help you to take care of issues with NetApp SAN storage environments efficiently based on leading practices.
Amazon Marketplace Web Service is an integrated library of APIs that enables Amazon sellers to streamline their business processes by automating crucial sales functions including listings, orders, shipments, inbound and outbound fulfillment, and reports. By leveraging Amazon's vast online selling environment and automating their sales processes, merchants can expand their reach, lower their operating costs, accelerate reaction time to customers, and increase their profits. Progent's Amazon Marketplace Web Service (Amazon MWS) developers can collaborate with your development team and provide programming, workflow integration, project management support, and mentoring to help you shorten development time and expedite your ROI.
Progent's ProSight Email Guard solution uses the services and infrastructure of leading data security vendors to provide web-based control and comprehensive protection for your email traffic. The hybrid structure of Progent's Email Guard managed service integrates cloud-based filtering with a local gateway appliance to offer advanced protection against spam, viruses, Denial of Service Attacks, Directory Harvest Attacks (DHAs), and other email-borne malware. Email Guard's cloud filter serves as a first line of defense and keeps the vast majority of unwanted email from making it to your network firewall. This reduces your vulnerability to external attacks and conserves network bandwidth and storage space. Email Guard's onsite security gateway appliance provides a further layer of inspection for inbound email. For outbound email, the onsite gateway offers anti-virus and anti-spam protection, protection against data leaks, and encryption. The on-premises gateway can also assist Microsoft Exchange Server to monitor and safeguard internal email traffic that stays within your corporate firewall.
Dynamics GP/Great Plains allows you to expand and control your business more efficiently by delivering deep access to decision-driving data and a fast return on investment. Microsoft Dynamics GP/Great Plains confers important productivity benefits including its ability to extend the presence of your organization, handle your financials, computerize financial operations, standardize procedures across your business, improve inventory control, enhance order accuracy, expand revenue and shorten turnaround time, and increase cash flow. Progent can help you set up and maintain a reliable, safe server and communications infrastructure to support Great Plains, and can offer experienced Microsoft Dynamics GP consultants to make sure you derive all the benefits of your Dynamics GP/Great Plains software.
Progent's Microsoft-certified consultants can provide remote and onsite consulting services for organizations of any size to evaluate the costs/benefits of migrating to Skype for Business or Skype for Business Online from any release of Lync Server or Microsoft Office Communications Server. Progent can help your business to design an on-premises, cloud or mixed topology; interface Skype for Business with SQL Server,Exchange, SharePoint Server and Microsoft or Microsoft 365; set up HA mechanisms; interface Skype for Business with your PSTN gateway; and integrate third-party collaboration platforms such as Cisco UC. Progent's certified information security experts can help you design and verify a security environment for your Skype for Business deployment that is compliant with government and industry requirements.
Progent's Duo services incorporate Cisco's Duo cloud technology to protect against compromised passwords through the use of two-factor authentication (2FA). Duo enables one-tap identity verification on iOS, Google Android, and other out-of-band devices.
Progent's ProSight Virtual Hosting outsourcing provides complete hosting of a small organization's servers in an environment that gives the maximum degree of availability and scalability and is in addition simple to move to any data center. ProSight Virtual Hosting services are based upon mature virtualization technologies that allow small and midsize companies with multi- platform environments to economize significantly on the costs of capital investments, system maintenance, and IT management while achieving world-class reliability and an unprecedented degree of vendor flexibility.
Progent's Microsoft certified professionals offer small and midsize companies expertise for Microsoft Forefront TMG and ISA Servers. Microsoft's Forefront Threat Management Gateway and ISA Servers contain a full featured application-layer aware firewall that can secure your business system from attack by outside and internal threats. Forefront TMG and ISA Server provide deep examination of Internet protocols such as HTTP, which allows these security platforms to detect many threats that can get by traditional firewalls. The integrated firewall and VPN architecture of Forefront Threat Management Gateway and ISA Server permit stateful filtering and monitoring of all VPN streams. ISA Servers are the centerpiece of Microsoft's system security initiative, and Progent's Microsoft-certified experts and CISSP, CISA and CISM certified security consultants can help you strengthen your IT protection through experienced planning and integration of Forefront Threat Management Gateway and ISA Servers. Progent's Microsoft-certified engineers can help your company to configure Microsoft Forefront Threat Management Gateway 2010, maintain any version of ISA Server, or migrate smoothly from ISA Server environments to Microsoft Forefront Threat Management Gateway.
In conducting consulting projects for enterprise clients, Progent uses a structured approach driven by specified milestones so as to achieve financial, timing and engineering goals while minimizing business disruption. Progent's Enterprise Services Project Methodology utilizes industry project management standards based on the leading practices described by the Microsoft Solutions Framework Project methodology which includes requirements definition, design recommendations, test models, design adjustments, and expert implementation. All phases are recorded to provide a comprehensive description of IT services delivered and to assist in downstream network support.
Cisco Nexus switches are engineered to deliver the speed, scale, resilience, cloud readiness, capacity, security and ease of management required to function as the foundation of a world-class data center. Progent's CCIE-certified Nexus switch consultants are available to provide remote and onsite consulting expertise to help your business to design an optimal network topology, build pilot environments to confirm your switching solution, install and configure Nexus switches, define and enforce effective policies, perform security vulnerability assessments, set up advanced monitoring and alert systems, fully utilize network resources by means of virtualization technologies, analyze and repair switching and routing problems, optimize system performance, perform capacity planning, and set up the advanced zero-downtime capabilities incorporated into Cisco's Nexus family of switches. Progent's consultants can also assist your business to upgrade efficiently from outdated Nexus switches or Catalyst switches to up-to-date Nexus switches.
Microsoft SQL Server 2008 delivers powerful, standardized tools to computer experts and network users, reducing the difficulty of designing, deploying, administering, and using enterprise information and analytical programs on platforms ranging from handheld devices to enterprise data systems. The complexity and interconnectivity requirements of Microsoft SQL Server 2008 call for an IT consulting firm with hands-on experience and broad knowledge in designing and building information-based, comprehensive business technology solutions. The expertise of Progent's Microsoft-certified engineering staff, with an average of more than 10 years of professional work supporting Microsoft integration, assures you success in planning, configuring and supporting Microsoft SQL Server 2008 solutions that are seamlessly integrated with the Microsoft .NET environment.
Cisco's Meraki family of access and distribution switches are designed for environments that go from small branches to campuses. Progent's Cisco-certified consultants can provide cost-effective remote expertise to assist your company to plan and implement an efficient network solution based on Meraki MS switches, simplify network administration with Meraki's cloud-centric management tools, configure policies to maintain compliance, create and test a disaster preparedness strategy, and troubleshoot issues related to any aspect of your Meraki deployment. Progent can also help your company to connect Meraki switches with Cisco's Nexus or Catalyst data center switches and with Meraki wireless access points to build a unified networking infrastructure.
Microsoft Exchange 2013 includes significant improvements to the capabilities of Exchange Server 2010 and introduces important new features as well as a redesigned structure. These improvements favorably impact vital IT areas including manageability, availability, compliance, cost of ownership, teamwork, scalability, throughput, compatibility, and the user experience. Progent's Microsoft-certified Exchange Server 2013 consulting experts can help you evaluate the potential advantages of migrating to Microsoft Exchange Server 2013, create an efficient test and deployment strategy, and train your IT team to maintain your Exchange 2013 environment. Progent can also provide ongoing remote consulting and management for Microsoft Exchange Server 2013.
For advanced project management support, Progent can provide access to senior information technology professionals with decades of background in technology management, application development, and business process design for organizations from Big 4 firms to dot-com startups to state government agencies. These high-level IT managers can provide project management expertise to help enterprise clients adhere to leading practices to make sure development or deployment projects are completed on time and on budget.
For large organizations, Progent can supplement internal network support groups by providing extensive background in deploying critical Microsoft and Cisco products. Progent's certified professionals offer Enterprise Active Directory help, Exchange Server 2010 integration, SharePoint expertise, and Microsoft SQL Server consulting. For the national or worldwide businesses with branch offices, Progent can act as a seamless nearby extension of corporate network management. Progent's enterprise consulting services include company-wide security, remote branch office support, network design, Sarbanes Oxley compliance, project planning, and top-level support for multi-site office environments based on Enterprise Windows 2003. Progent can offer on-site consultants and specialists to help with a campus relocation or office move, or a network designer to help with building or using an Internet Data Center or co-location site.
Progent's Shared Call Center service allows your business to split responsibilities for Help Desk services seamlessly between your IT team and Progent's roster of certified desktop support engineers and subject matter experts. Progent's Help Desk Co-management service is a collaborative support solution based on ConnectWise Manage, the leading shared professional services automation (PSA) tool for managing end-user service requests, ticketing, responsibility, progress tracking, and reporting.
Small to mid-sized companies can now get all the benefits of Microsoft System Center Operations Manager 2007 and in addition have fast access to Progent's Microsoft Certified IT consulting experts. With Progent's affordably priced IT support packages, small and midsize organizations can select a basic Operations Manager-based co-sourcing service program with server monitoring, reporting, Help Desk and remote service or a comprehensive 24x7 outsourcing package. Progent supports Microsoft System Center Operations Manager 2007 to provide small company networks enterprise-class reliability, security, and productivity.
Progent's certified SonicWall firewall consultants can show you how to deploy, maintain, and update SonicWall firewall/VPN appliances including the current SonicWall TZ and NSa families of appliances and the legacy SonicWall PRO 2040 products. Progent's CISM and CISA-certified cybersecurity experts can show you how to incorporate SonicWall firewalls into a complete security plan and build protection into your business processes.
Progent's Juniper-authorized NetScreen consultants can assist you to configure and integrate NetScreen 5200 and 5400 routers, migrate from older NetScreen products to the latest Juniper technologies, and repair network infrastructure problems in Juniper-only or mixed-technology systems.
Progent imposes no initialization fee and requires no retainer for support services provided during regular business hours. Progent's small granularity avoids big invoices for fast solutions so you won't be tempted to permit minor problems to stay unaddressed.
Microsoft Communications Server delivers IM and Real Presence in an extensible, world-class package featuring advanced security, seamless integration with additional Microsoft products, an extendable, industry-standard development platform, and compliance with regulatory mandates such as HIPAA, SOX, and Gramm-Leach-Bliley. Your enterprise can benefit from cost savings and elevated operational efficiencies, enhanced worker productivity, and stronger intellectual property security with this simple-to-manage, highly available solution. Successful deployments of Microsoft Office Communications Server require careful planning and consideration before roll out. Progent's Microsoft-certified consultants can deliver the expertise necessary to realize all the benefits of Microsoft Office Communications Server throughout your entire organization.
If you are producing UNIX-based software on a network that has MS Windows-based servers, PCs, and office productivity products, Progent can provide comprehensive network support outsourcing that allows you to focus on your area of high-value know-how while avoiding the continual distraction of maintaining your company information system. By using smart server monitoring and by delivering online and on-site assistance as your company needs it, Progent represents an affordable solution for managing an IT system that features excellent reliability, security, and efficiency. Progent's developer support services include comprehensive information technology outsourcing, virtual server infrastructure, online and in-person support and troubleshooting, network monitoring, and Help Desk Call Center services.