Progent's private cloud hosting service allows small and midsize organizations to run key applications such as Microsoft SQL and Exchange Server from a secure Tier III data center facility on fully redundant equipment with geographically separate data backup. Progent uses Microsoft's Hyper-V platform for server virtualization and Microsoft Data Protection Manager for automatic backup and restore. Smaller organizations can use Progent's private cloud to eliminate large capital costs for the acquisition, upkeep, and management of network hardware and facilities while achieving the highest levels of network reliability and physical security.
Progent's Symantec consultants can assist you to maintain discontinued Symantec firewall and Symantec VPN products including the Symantec Raptor and VelociRaptor family or show you how to upgrade to newer firewall solutions. Progent can also help you design and execute a complete security strategy that can incorporate firewall and VPN appliances and software, outsourced security and virus defense services, server and application monitoring software, and documented policies and processes. Progent has the skill to be your single resource for continuing network help, maintenance, education, and security expertise.
Progent's remote access and smartphone synchronization specialists can assist you to plan and deploy connectivity solutions for off-site desktop PCs, notebooks, and wireless handhelds so they integrate tightly with your IT network, allowing you to improve the productivity of your remote workforce.
Progent's ProSight Virtual Hosting outsourcing offers comprehensive hosting of a small or mid-size organization's servers in a solution that gives the highest level of availability and scalability and is in addition simple to migrate to another host. ProSight Virtual Hosting options are built upon mature virtualization techniques that allow small and midsize businesses with mixed- platform environments to save significantly on the expense of capital investments, system maintenance, and network management while achieving world-class reliability and an unmatched degree of vendor independence.
Progent offers national online technical support and troubleshooting services for companies who run Solaris networks or whose information systems feature a combination of Solaris and Microsoft products. Remote network consulting offers optimum leverage for your information technology budget by extending user productivity and limiting the time charged for network analysis and repair. Sophisticated remote support technology and experienced service specialists and consultants allow Progent to solve the majority of IT problems without squandering time and money by going to your location. In most of situations your IT issues can be remediated by telephone or through a mix of phone help and remote access. Progent can put you in touch with Cisco CCIE network engineers and CISM certified security professionals to assist you with the most difficult network problems.
Progent can assist small and mid-size organizations to set up cybersecurity protection systems and provide cleanup expertise to support remote workers.
Progent's short-term staff augmentation services allow businesses to respond to the need for IT support personnel without dealing with the costs and delays that come with identifying and hiring experienced technical workers and without adding to your permanent workforce.
Progent's Microsoft certified consultants can provide remote and onsite consulting expertise to assist you to manage, maintain, and repair computers powered by Microsoft Windows 7 and can also provide help with upgrading to Windows 8.1 or Windows 10 from Windows 7. Progent can provide support for management automation, network security, disaster recovery, online access, smartphone and tablet management, Wi-Fi configuration, and remote network monitoring and alerts.
Progent's Microsoft-certified consultants offer budget-friendly remote consulting and technical support for Windows Server Essentials. Progent offers full-service project management to help you plan and execute a smooth move from Windows Server Essentials to Microsoft 365 and other Microsoft Cloud applications and services.
Altaro VM Backup from Hornetsecurity provides small organizations a reliable and affordable solution for backing up and restoring Microsoft Hyper-V and VMware-based virtual machines (VMs). Altaro VM Backup can be used for local, remote, distributed, and cloud-hosted architectures and also supports cost-effective backup to Azure Block Blob storage. Altaro VM Backup defends against ransomware attacks by leveraging Immutable Cloud Storage. This creates tamper-proof data that cannot be modified by anyone including root users. Progent is a certified Hornetsecurity/Altaro partner and can provide a wide range of online or on-premises consulting services to assist you to design, deploy, optimize and troubleshoot a modern backup/restore solution powered by Altaro VM Backup. With ProSight Data Protection Services Altaro VM Backup, Progent offers a fully managed backup/recovery service based on Altaro VM Backup.
Progent offers access to the affordable services of remote Internet connectivity consultants to assist your organization to evaluate or update your Internet services so your Internet access solution aligns with your business needs. Services provided by Progent's engineers include evaluation of your existing bandwidth utilization, vendor and plan comparison and selection, network provisioning, and overseeing a seamless switchover to a different carrier and/or service plan. Provisioning can include enhancing current routers and deploying new ones, setting up firewalls, and designing dependable BGP configurations.
Cisco's Meraki MS line of access and distribution switches are designed for environments that go from small branches to large campuses. Progent's Cisco-certified consultants offer affordable remote consulting expertise to help your company to design and implement an efficient network solution based on Meraki switches, streamline network administration with Meraki's cloud-based management architecture, set up policies to maintain security and compliance, create and validate a disaster recovery strategy, and resolve issues related to any aspect of your Meraki deployment. Progent can also help you to connect Meraki switches with Cisco's Nexus or Catalyst core switches and with Meraki wireless access points to create a unified networking solution.
Progent's Microsoft-certified SQL Server 2019 experts can assist you to evaluate the advantages for migrating to SQL Server 2019 and can deliver fast online or on-premises contact with consulting experts in solution planning and deployment, application programming, database administration, and cybersecurity.
Progent's Cisco-certified Catalyst 802.11ax Wi-Fi 6 and Wi-Fi 6E Wireless Access Point experts can provide economical remote and onsite help for Catalyst Wi-Fi 6 and Wi-Fi 6E wireless access points.
Progent's Citrix experts can help your business to design, install, manage, and support a virtualized Windows application delivery and management system based on XenApp. Progent's Cisco CCIE network engineers can show you how to optimize your network for delivering server and client-side applications, and Progent's remote datacenter support experts can help you to administer and support a remote datacenter that offers high availability, enhanced security, and rapid disaster recovery.
Progent's disaster recovery support and business continuity professionals can show you how to create a disaster recovery strategy in case of an IT network catastrophe. Progent can help you define a comprehensive disaster recovery strategy that includes periodic disaster recovery evaluations and drills. Progent's Microsoft and Cisco-certified engineers can also show you how to create an affordable, fault-tolerant system architecture that addresses reliability issues involving a wide range of infrastructure technologies and procedures.
Progent can assist your business in all phases of your upgrade to Exchange 2016 such as designing HA system topology for an on-premises, Microsoft cloud connected or hybrid deployment; server and CAL licensing compliance for Exchange 2016 Server and Windows Server 2012 R2 or later; migrating mailboxes; Hyper-V virtualization strategy; specifying mass storage requirements for your VMs, mailbox databases and logs; setting up hardware load balancing (HLB) for fault-tolerant CAS services; designing, configuring and validating Exchange Servers and Windows Servers and DAG groups; setting up collaboration with SharePoint; updating your firewall; creating SSL certs; performing client remediation with Office desktop or Microsoft 365; and configuring Outlook on the web (formerly Outlook Web App).
Progent's Support for IT Service Organizations lets you take advantage of Progent's information technology experts under your own service brand as a seamless arm of your IT services team.
Progent can provide the expertise of Microsoft-certified engineers as well as experienced database application developers, database administrators, project management experts, network infrastructure engineers, disaster recovery planning specialists, and certified security professionals to help you to assess the likely advantages of SQL Server 2012 for your organization, install pilot systems at your datacenter or at Progent's test lab, plan and execute out a smooth migration to SQL Server 2012 from earlier releases of SQL Server or from legacy database solutions, and define a cost-effective and secure IT infrastructure that lets you maximize the strategic benefit of SQL Server 2012.
Progent's support services for patch management provide businesses of any size a versatile and affordable solution for assessing, testing, scheduling, implementing, and tracking updates to your virtual and physical; servers, peripherals {like printers and scanners, infrastructure appliances such as switches and Wi-Fi access points, and Internet-of-Things devices like alarms and health monitors.
Progent's Cisco-certified wireless integration consulting experts can assist organizations to configure, manage, and troubleshoot Cisco wireless devices such as Cisco's Aironet and Meraki Wave 2 Wi-Fi access points (APs) plus Cisco's Wireless Network Controllers.
Progent's Microsoft certified Consultants provide several ways to help mid-size and large companies create a cost-effective and successful in-house Network Support Help Desk. Progent's help desk consulting services include Return on Investment analysis, process analysis and improvement, executive reporting, training of in-house staff, and documentation of processes. Progent's Software Selection and Integration Services help companies analyze the numerous top level Help Desk software packages available and decide what packages might be too expensive, miss key capabilities, or align poorly with your organization's business goals. Progent also provides temporary staffing for businesses who want to augment their in-house Help Desk team for special tasks or to fill in for vacationing or indisposed workers.
Progent's Support Program for IT Service Providers lets you take advantage of Progent's consulting experts while retaining your own service brand as a seamless extension of your network consulting team.
For desktop virtualization, Progent offers the support of a Citrix XenDesktop consultant who can help your company to design a XenDesktop environment that maximizes the business value of your IT network; integrate XenDesktop software with your servers, end-user devices, and peripherals; migrate your older desktop virtualization software to the latest versions of XenDesktop; and deliver comprehensive online technical support. Progent can also train your IT staff to follow best practices to manage your XenDesktop solution efficiently.
Exchange Servers and Apple Mac workstations can work together efficiently. Progent's Mac and Microsoft premier experts can show you how to set up Microsoft Entourage and Microsoft Exchange Server so your Apple Macintosh users can work closely with colleagues who run Microsoft Outlook. With Microsoft Exchange and Entourage for Mac, Exchange and Apple Macintosh software can coexist, enabling Mac users to get and transmit messages, examine the GAL, copy addresses, sync up calendars, and alert people to meetings with your Microsoft Exchange account. Progent will make sure that your Exchange Server is properly configured and that WebDAV and Outlook Web Access are enabled. Progent also offers customized onsite Entourage training.
Progent's Juniper-certified network engineers can help you evaluate the business case for adopting Juniper's SRX Series gateways, plan and execute cost-effective deployments, configure equipment to reflect your security strategy, and provide ongoing consulting services to help you monitor, manage, update, and troubleshoot your environment in order to maximize the business value of your SRX gateway solution.
Progent's certified SharePoint 2019 and SharePoint Online experts can provide economical remote and onsite consulting expertise, software development, and troubleshooting services for businesses of any size who want to migrate to SharePoint 2019 or SharePoint Online from legacy releases of SharePoint. Progent can assist customers design and carry out an efficient migration to SharePoint 2019 on prem, SharePoint Online, or a hybrid network model that incorporates onsite and cloud-based components into a seamless intranet solution.
Progent's seasoned ransomware recovery consultants can assist your business to rebuild an IT network breached by a ransomware attack such as Ryuk, Maze, Sodinokibi, Netwalker, LockBit or Nephilim.
Progent can assist your organization to plan for, implement, and operate System Center 2012 R2 Configuration Manager. Progent can assist you to migrate smoothly to SCCM 2012 from a legacy change management platform or assist you to modify your existing SCCM 2012 ecosystem to accommodate your evolving IT needs. Also, Progent can assist you to build an infrastructure that extracts the most value from SCCM by providing advanced consulting support for associated Microsoft platforms including Active Directory Domain Services (ADDS), SQL Server and SQL Server Reporting Services (SSRS), and IIS.
The Certified Information Systems Auditor (CISA) accreditation is a globally recognized qualification that signifies mastery in network security auditing. Accredited by the American National Standards Institute (ANSI), the CISA accreditation requires that candidates undergo a comprehensive test given by the ISACA professional group. Progent can provide the services of a CISA-Premier network security audit consultant able to assist businesses in the areas of IS audit services, information technology administration, network assets and infrastructure lifecycle, information technology service delivery, safeguarding of information assets, and business continuity preparedness.
Progent's consultants can help you to plan and carry out an efficient move from on-premises Active Directory to cloud-hosted Microsoft Entra ID (formerly called Azure Actve Directory) or to a hybrid solution that deploys Microsoft Entra Domain Services and Microsoft Entra Connect to unify identity and access management for both onsite and Azure assets.
Progent can provide affordable online access to engineers with expertise in a broad range of utilities and technologies that provide solutions for backing up Microsoft Windows, Mac, and Linux servers and workstations plus laptops and handhelds. Progent can provide expertise for all major data protection platforms such as Acronis, Barracuda Backup, Altaro VM Backup, Symantec Backup Exec, BackupAssist Software, CrashPlan PRO, Double-Take Backup, Mozy, Retrospect for Macintosh, Apple Time Machine, VMware Data Recovery (VDR), and Oracle Solaris FLARs. Progent's consultants can assist you to install, enhance, or troubleshoot backup/restore systems for a range of topologies including local, edge to datacenter, cloud, or a mix.
Medium-size companies can derive all the advantages of Operations Manager 2007 and have fast access to Progent's Microsoft and Cisco Premier network consulting experts. Thanks to Progent's affordably priced network support packages, medium-size organizations can choose a simple co-sourcing package built around Operations Manager 2007 with network monitoring, automated alerts, comprehensive reporting, Help Desk Call Center, and online troubleshooting. For companies with mission-critical environments who need zero-downtime networking, Progent can provide a complete round-the-clock outsourcing solution. Progent supports Microsoft Operations Manager to provide mid-size company information systems enterprise-class availability, security and performance.
Progent's Ransomware Hot Line provides 24x7 access to a seasoned ransomware recovery expert who can help your business to halt the spread of an active ransomware breach. Call 800-462-8800
Progent's software developers have worked for 20 years with .NET tools and the Visual Studio development environment and are able to create or enhance .NET applications rapidly and at low cost.
Progent's certified professionals provide computer help and network consulting services for Exchange 2003 Server, Windows Server 2003, and for the entire family of Microsoft Servers. Progent's migration, integration, management, and support expertise for Exchange 2003 Server include planning, deployment, documentation, onsite and off-site troubleshooting, Help Desk outsourcing, expert security evaluation, and full-service network management outsourcing.
Progent's consultants can help your company to assess the value of Microsoft Lync Server for your business and can help you to design and execute an installation of Lync Server that centralizes the control of IM and Presence and increases the productivity of your in-house staff, at-home workers, and mobile workforce. Progent can in addition help you to carry out an efficient migration to Lync Server from Microsoft Office Communications Server or from Live Communications Server, interface Microsoft Lync Server 2010 with Exchange, SharePoint, and SQL Server, show you how to use Lync Server to enhance the team-computing functions of MS Office applications, and offer training and ongoing support for Microsoft Lync and other Microsoft products.
Progent has been delivering SharePoint consulting services since the first product was published over 20 years ago, and Progent has the scope of technical knowledge to help businesses of all sizes to plan and carry out a SharePoint Server 2013 deployment and create SharePoint Server 2013 applications that bring significant business benefit to your information network. Progent's Microsoft-certified consultants can help you to assess the risks and benefits of migrating to SharePoint Server or SharePoint Online from legacy releases of SharePoint or from a different collaboration solution; decide if an in-house, online or hybrid deployment is best suited for your busi9ness; and select the most appropriate version of SharePoint 2013 for your purposes. Progent offers full project management support or can assist in individual tasks associated with your SharePoint 2013 deployment.
Progent's Microsoft-certified ISA Server consultants have extensive experience creating corporate security solutions for information systems with multiple sites, remote users, and mission-critical web-based applications. A Progent ISA 2004 Firewall engineer is ready to help your small or mid-size company plan and implement an installation of ISA Server 2004 that meets your IT protection needs without restricting your productivity.
Progent is a certified Hornetsecurity/Altaro partner and can design, install, and manage a deployment of 365 Total Backup to back up and restore your Microsoft 365 mailboxes, files residing on your organization's OneDrive Accounts and SharePoint sites, Teams Chats, plus files on Windows-powered laptops and desktops.
Progent provides businesses of any size expert support for Intrusion Protection products and IPsec VPN solutions from major firewall and Virtual Private Network security vendors such as Palo Alto Networks, WatchGuard, Juniper, Fortinet, and SonicWall. Progent can help you create a comprehensive security plan and select the right products from multiple suppliers to support your security objectives while sticking within your budget restraints.
Progent's team of Microsoft and Cisco Premier experts average more than a decade of hands-on professional background, in the trenches of network service, executing a broad range of technical tasks for a large mix of customers. Every Progent support professional shares a proven set of personal best practices which are combined into company-wide leading practices training that Progent instills in its consulting personnel. This means that you get not only world-class technical capability, but also a consultant with field-tested methods for using computer knowledge to repair real-world network problems efficiently.
Progent can assist you to design, deploy and debug a backup plan built around MSP360 software. MSP360 offers file/folder or image backup/recovery for VMs and physical computers, supports all popular public clouds, and permits businesses to build a backup solution with a minimum Recovery Time Objective (RTO) and a defined Recovery Point Objective. With ProSight DPS 360 Backup, Progent offers end-to-end monitoring and management of your backup environment to prevent data loss resulting from user miscues, computer glitches, ill-intentioned users, and external assaults such as ransomware.
Forefront TMG 2010 is based on the powerful security technologies of Internet Security and Acceleration Server 2006 and provides a centrally administered web gateway that acts as a one-server solution for a variety of security features such as an application layer and network layer firewall, URL monitoring and filtering, malware inspection, intrusion protection, application proxy, VPN control, plus HTTP/HTTPS inspection. Microsoft Forefront Threat Management Gateway 2010 provides comprehensive web security reporting capabilities, allows custom reports powered by Microsoft SQL Server, works with Active Directory to streamline authentication, and can be operated as a virtual machine to cut expenses and enhance availability. Progent's Microsoft consultants can assist you to design and carry out pilot and production implementations; interface Microsoft Forefront TMG 2010 with Windows 2008, Active Directory, Microsoft SQL Server, Microsoft Exchange Server, and SharePoint; install Microsoft Forefront Threat Management Gateway to run on a virtual server with Microsoft Windows Hyper-V; and deliver continuing consulting and troubleshooting. Progent's consultants can also help your organization to upgrade economically to Microsoft Forefront Threat Management Gateway 2010 from ISA Server.
VMware's NSX virtual network platform enables you to build entire networks in software. NSX allows virtual networks to be provisioned instantly and managed with a high level of automation independent of the hardware used by the underlying network infrastructure. VMware Site Recovery Manager (SRM) supports programmatic disaster recovery, application mobility, plus non-disruptive site relocation, failback and re-protect. Site Recovery Manager also permits non-intrusive testing for site recovery, updates and patches and can produce reports to verify complete service recovery, validate SLAs and demonstrate DR compliance. When used with VMware's NSX network virtualization technology, VMware SRM can quickly recover the entire logical network topology at the secondary datacenter. Progent can provide the support of a VCDX certified VMware NSX consultant and VMware Site Recovery Manager system architect to help your organization to design, configure, test and maintain a disaster recovery system powered by VMware Site Recovery Manager and VMware NSX.