Progentís computer outsourcing services for small companies include designing 2003 Server, .NET Server, and BackOffice environments, managing migrations XP, Windows 2003 Server, Active Directory, and Exchange Server 2003, Help Desk services, online and on-site troubleshooting, fixing chronic integration problems, and creating a comprehensive security plan. Progent can help you enhance system availability and performance via non-stop configuration, resilient network architecture, and proactive network monitoring. Progent also provides special project assistance for major migrations and can assist with needs definition, product identification, BOM development, sourcing selection, purchasing logistics, and professional documentation. Progentís IT outsourcing help also features education for office productivity products such as Microsoft Office.
Progentís Wireless Site Survey helps you to design and implement an 802.11a/b/g/n or 802.11ac (Wi-Fi) wireless network customized for your environment, providing your business a WLAN that delivers the coverage, speed, load-handling capability, Quality of Service, data protection, and roaming ability your company needs. Progent's Wireless Site Survey services are available either as an economical online service or as a more comprehensive on-premises service.
Office 365 is Microsoft's growing suite of client productivity programs and cloud services available on a monthly or annual subscription basis. Office 365 apps and cloud-based services are offered in an array of product bundles intended for customers from students and households to enterprises. Progent can provide quick and affordable online access to consultants with in-depth knowledge of Microsoft, Mac, iOS, and Google Android technology. Progent can assist your business to evaluate the many subscription plans offered with Office 365 and configure your network with Office 365 so you realize top business value. Progent offers expertise with cross-platform networks that incorporate Windows, macOS, and Linux technology. Progent can also assist you to create and maintain hybrid networks that transparently combine on-premises and cloud-based resources.
Progent provides expertise for security evaluation utilities including LANguard from GFI for running a variety of programmed system auditing scans to uncover possible security problems. Progent has extensive knowledge of security auditing tools and can help you to understand testing reports and react appropriately. Progent can show you how to build protection into your business processes, configure auditing software, define and implement a protected network environment, and recommend policies to optimize the security of your network. Progent's security engineers are available to assist you to configure a firewall, design safe remote access to email and business applications, and integrate virtual private network. Progent's certified security experts can also validate the security of web software and can run extensive security audits of enterprise-wide security to determine your organization's compliance with key international security standards including FISMA, PCI, and ISO 17799.
Small to middle size businesses can now enjoy all the benefits of Operations Manager and also have quick access to Progentís Microsoft and Cisco certified network support professionals. With Progent's economically priced network service packages, mid-size organizations can select a basic co-sourcing service program built around Microsoft System Center Operations Manager 2007 with server monitoring, reporting, Help Desk and remote troubleshooting or a complete 24x7 outsourcing solution. Progent offers expertise in Microsoft Operations Manager to offer small company information systems world-class availability, protection and performance.
Progent's virtual classroom webinars provide small businesses the cost savings, simplicity, and versatility of online seminars and the effective pedagogic methods of experienced teachers who utilize advanced technology to simulate live, interactive classrooms. Progent can provide webinar education for popular desktop applications including components of Microsoft Office such as Microsoft Office Excel, Word, PowerPoint, and Visio: Microsoft Dynamics business accounting and management reporting solutions such as MS Dynamics GP; as well as other leading desktop applications such as Adobe Photoshop, Adobe Acrobat Writer, and Crystal Reports.
Progent's wireless IP phone configuration and troubleshooting consultants offer remote and onsite support to help you build and maintain a Cisco Wi-Fi IP phone solution by delivering integration services that range from troubleshooting the configuration of a wireless IP phone or access point to offering comprehensive project management outsourcing or co-sourcing services for updating the wireless infrastructure of an entire campus.
Progent's Apple Mac networking consultants can assist you with a broad range of network infrastructure issues including network architecture, remote and mobile connectivity, internetwork compatibility, security, and new technologies including Voice over IP and fast wireless networking. For company networks based exclusively on Apple Mac OS X or for systems incorporating a combination of Mac, Linux and Windows powered servers and workstations, Progent has the knowledge and depth to handle the challenge of designing, integrating, and maintaining a network infrastructure that is reliable, secure, productive and supportive of your business goals. Progent can show you how to deploy Appleís Xserve enterprise servers, Xserve RAID fault-tolerant storage products, and Xsan SAN solution. Progent can also give you access to skilled experts to support Cisco routers and switches.
ISA 2006 is a comprehensive gateway that offers a powerful application layer firewall, VPN, proxy, and Web caching solution for safeguarding the Internet-facing networks of any sized business against a broad variety of attacks. Progent's Microsoft ISA Server experts can help you design, cost-justify, test, install, configure and manage the any version of ISA Server on your information system.
If you are producing UNIX or Linux applications in an environment that has Windows-based processors, PCs, and office productivity products, Progent can provide full-service IT outsourcing that allows you to concentrate on your area of strategic know-how while avoiding the continual hassle of managing your business network. By using automated network monitoring and by providing remote and in-person support when your business needs it, Progent offers an economical way for supporting an IT system that features excellent reliability, protection, and performance. Progent's UNIX/Linux developer support offerings feature full-service network support outsourcing, virtual infrastructure, remote and on-premises support and troubleshooting, 24x7 monitoring services, and Help Desk Call Center support.
Progent can help businesses of all sizes to migrate all or part of their computing infrastructure to Microsoft Azure. This can streamline network administration and lower hardware expense. Azure offers a wealth of cloud services and Progent can help you to understand the advantages and restrictions of different cloud networking models you can use with Azure. Progent can help you administer cloud-resident or hybrid cloud and local applications and network infrastructure and ensure that you avoid the typical mistakes small organizations make when moving to a public cloud. Progent can show you how to configure cloud servers on Azure Virtual Machines, utilize VHD storage with Azure Storage, handle authentication with Azure Active Directory, and build backup-and-recovery mechanisms with Azure Backup. Progent can also help you to configure firewalls and IPsec VPN tunnels and also to manage iPhones and iPads and Google Android smartphones and tablets.
Progent offers the assistance of a certified VMware VCDX expert to help your organization plan, configure, manage and repair VMware vSphere and vCloud-based virtualization solution for local datacenters, cloud environments, or hybrid systems. Progent offers world-class knowledge for installing and integrating VMware Site Recovery Manager and VMware's NSX virtual network platform for disaster recovery and business continuity. Progent offers extensive understanding of VMware vCloud Director (vCD), vRealize Automation, vRO and vCloud Suite tools for administering private and public cloud and hybrid cloud solutions that deliver high uptime, data security, and application mobility.
DoubleTake/Carbonite Software offers a selection of tools intended to provide small companies a variety of affordable solutions for replicating and recovering business-critical applications including Microsoft Exchange Server, SQL, Blackberry, and Microsoft Office SharePoint. Progentís disaster recovery planning experts have extensive backgrounds integrating DoubleTake/Carbonite products into small business information networks to create a high level of availability and disaster recovery readiness at an affordable price.
ProSight LAN Watch is Progentís server and endpoint monitoring service that incorporates state-of-the-art remote monitoring and management techniques to help keep your network running at peak levels by tracking the health of critical assets that drive your information system. When ProSight LAN Watch detects an issue, an alarm is sent immediately to your specified IT management staff and your assigned Progent engineering consultant so any potential problems can be addressed before they have a chance to disrupt your business.
Progent's ProSight Email Guard uses the services and infrastructure of top information security companies to deliver centralized control and comprehensive security for all your email traffic. The hybrid structure of Email Guard combines a Cloud Protection Layer with an on-premises gateway appliance to offer complete protection against spam, viruses, Denial of Service (DoS) Attacks, Directory Harvest Attacks, and other email-based threats. ProSight Email Guard's cloud filter acts as a first line of defense and keeps the vast majority of unwanted email from reaching your network firewall. This reduces your vulnerability to external attacks and conserves network bandwidth and storage. ProSight Email Guard's on-premises security gateway appliance provides a further level of inspection for incoming email. For outgoing email, the local security gateway provides AV and anti-spam filtering, protection against data leaks, and email encryption. The on-premises gateway can also help Exchange Server to track and protect internal email that stays within your corporate firewall.
Progent offers support expertise for WatchGuard Firewall/VPN security gateways such as the WatchGuard Firebox and XTM lines of Firewalls and the Firebox SSL VPN Gateway. Progent's WatchGuard consultants can show you how to choose, deploy, and maintain a WatchGuard Firewall product that aligns with your network security needs and budget. Progent can help you to manage legacy WatchGuard firewalls or upgrade efficiently to current WatchGuard firewall solutions.
Progent's certified SQL Server 2019 consultants can help you to assess the business case for upgrading to SQL Server 2019 and can deliver rapid online or on-premises contact with consulting experts in system design and integration, software programming, database administration, and network security.
Progent can assist your organization to deploy Cisco's networking technology to build a solid basis for your local, cloud-centric, or hybrid-cloud data center and improve operations in key areas such as hardware consolidation, security and compliance, versatility, reliability, and disaster recovery.
Progent's ProSight Virtual Hosting outsourcing offers complete hosting of a small or mid-size company's production servers in a solution that delivers the highest level of dependability and expandability and is in addition simple to transfer to any data center. ProSight Virtual Hosting and management options are built upon mature virtualization techniques that allow small and midsize companies with multi- platform IT systems to economize dramatically on the costs of capital equipment, system maintenance, and network management while benefiting from world-class reliability and an unmatched level of vendor flexibility.
Progent can assist small companies to move all or part of their computing infrastructure to Microsoft Azure. This can simplify network management and reduce hardware investments. Azure includes a wealth of cloud services and Progent can assist you to understand the advantages and limitations of various cloud networking models you can use with Azure. Progent can show you how to manage cloud-resident or hybrid cloud and on-premises applications and network infrastructure and ensure you sidestep the typical errors small organizations make when moving to a public cloud. Progent can help you to configure VMs on Azure Virtual Machines, use VHD storage with Azure Storage, handle authentication with Azure Active Directory, and create backup-and-recovery services with Azure Backup. Progent can also show you how to prepare firewalls and IPsec VPN connections and also to manage Apple iOS devices and Android smartphones and tablets.
Microsoft has made a strong effort to enable seamless hybrid ecosystems that integrate Office 365 and local Exchange deployments. This allows you to have some mailboxes located at your corporate datacenter and other mailboxes hosted by Office 365. Progent's certified Exchange consulting team can assist your organization with any phase of planning, implementing and debugging your hybrid Office 365 Exchange Online solution. Progent's Exchange consultants can deliver occasional support to help you resolve challenging technical issues and also offer comprehensive project management outsourcing or co-sourcing to make sure your hybrid Office 365/Exchange initiative is carried out on schedule and within budget.
Progent can help you plan, deploy, manage, and repair a viable Wireless LAN architecture, recommend appropriate components, and configure access points, bridges, antennas, wireless controllers, and various wireless products. Progent can also show you how to build a complete 802.11x system security plan that is well integrated with the security plan for your overall business network.
Progent offers the expertise of certified consultants and experienced software programmers, DBAs, project managers, Cisco-certified network architects, disaster recovery/business continuity planning specialists, and data security consultants to assist you to evaluate the potential advantages of Microsoft SQL Server 2012 for your business, install pilot systems at your datacenter or at Progent's test lab, design and carry out an efficient transition to SQL Server 2012 from previous releases of SQL Server or from legacy database solutions, and define an efficient and safe network infrastructure that helps you maximize the strategic benefit of Microsoft SQL Server 2012.
Progent's Windows consulting experts can assist organizations of any size to evaluate Windows 10 or to upgrade to Windows 10 from an older release of Microsoft Windows. Online and onsite assessment and upgrade support for Windows 10 available from Progent's experts include ROI estimates, project management, application and driver compatibility testing, pilot systems, Hyper-V virtualization architecture, Cloud and hybrid integration, mobile management, teleworker access, data and identity security, automated deployment and management, network design, Wi-Fi support, business continuity planning, custom training for network management personnel and end users, and post-migration Call Center support services.
Progent's ProSight portfolio of managed services are intended to offer businesses who maintain small in-house network administration and support teams with low-cost access to world-class management platforms and consulting expertise. Advantages of Progent's ProSight line of managed services include predictable IT maintenance expenses, automation of routine management tasks, continual absorption of new technology, smooth transition from older technology to modern solutions, improved fit between computer technology with strategic goals, access to veteran network experts, and freeing up management to concentrate on business instead of ever-changing computer technology.
Microsoft Lync 2013, now called Skype for Business, enables businesses of any size to create a centrally managed and protected communications ecosystem that supports a BYOD computing style with IM, presence, audio/video and web meetings with app sharing, as well as IP-based and PSTN calling enabled for a broad assortment of stationary PCs and mobile clients. Progent's Microsoft-certified Lync Server 2013 experts and network architects can help your company to evaluate the business benefits of Lync 2013, create an in-house, cloud-resident (with Lync Online) or hybrid topology suitable for your present and future goals, deploy Lync 2013 in a way that expedites your ROI, and provide custom webinar and on-premises training to your management team and end users. Progent offers expertise in key pieces of a Lync 2013 deployment including Microsoft Windows Server, SQL Server Express and Exchange, and Progent can help you to combine Lync Server 2013 with popular Office and Office 365 apps including Outlook and PowerPoint.
Progent provided a wireless networking solution that enabled a school to increase productivity and eliminate the recurring costs of a dedicated link. Progent recommended a Proxim Tsunami high-speed wireless bridge. The economical building-to-building Proxim bridge is intended for connecting remote sites as far as 2.5 miles apart and can extend to even longer distances. This wireless solution provided better bandwidth and dependability than simply amplifying the 802.11b network, and because it uses the 5.8Ghz spectrum it offered immunity to local interference.
Progent's Microsoft-certified consultants have more than a decade of experience designing, deploying, enhancing and repairing SCOM solutions and can provide organizations of any size expert online or on-premises consulting services for SCOM 2012. Progent can assist your company to design an architecture for Microsoft SCOM 2012 servers that delivers the responsiveness and resilience required to watch over your IT resources effectively, whether your infrastructure are on-premises, in the cloud, or a hybrid solution. Progent can also help you to import and set up SCOM 2012 management packs based on leading practices for monitoring network fabric and Microsoft and 3rd-party apps and services. Also, Progent can deliver fast remote or on-premises technical support to assist you to fix critical problems detected by Microsoft SCOM 2012.
Microsoft Office 365 Exchange Online allows you to utilize cloud-based virtual machines, mailboxes and other email components to lower capital costs and administrative overhead. You can deploy Office 365 Exchange Online to run all your Exchange mailboxes, or you can integrate a hybrid solution that incorporates both local as well as cloud-resident mailboxes. Progent's Microsoft-certified consulting experts offer affordable remote technical support to assist your organizations to assess the potential advantages of Exchange Online, design a network topology that fits your business needs and IT budget, implement an efficient move from your existing Exchange system to one that incorporates Exchange Online, train your IT team and users, and provide ongoing consulting and troubleshooting.
Besides offering access to Microsoft Dynamics GP specialists, Progent has consultants experienced in Dynamics AX (Axapta), Microsoft Dynamics NAV Business Management Software, Dynamics SL (Solomon), Dynamics RMS, Macola ERP, MAS 90 by Sage Software, and QuickBooks Pro. Progent offers programming, troubleshooting, administration help, migration assistance, and one-on-one or group online training classes customized to address your particular requirements. Progent's experts also can show you how to integrate and support a secure, reliable server and communications infrastructure to support your ERP, MRP and accounting applications.
Progent can give you access to experts who can customize your Microsoft Business Solutions ERP, MRP, and financial system programs to match your specific company needs. Progentís Microsoft-certified consultants provide experience in Microsoft AX ERP Software, Microsoft Dynamics NAV Business Management Software, Microsoft Dynamics SL 6.5 Accounting Software, and Microsoft Retail Management System. Progent also provides custom e-Commerce consulting support for secure, company-wide resource sharing plus interfacing with Customer Relationship Management programs.
Progent offers the part-time or temporary services of a seasoned CIO to provide a broad perspective to help your company pick and maintain network solutions to meet your current situation and that can serve as a solid foundation for your future growth. Progent's part-time or temporary CIO consulting services offer financial leverage to organizations trying to maximize the benefits from their network expenditures but who are without the budget or hesitant to take on another high-level manager to their full-time staff. Because Progent is vendor-agnostic, with a sizable staff of consultants certified to maintain all leading OS platforms and connectivity technologies plus a wide selection and business applications, Progent is in a unique position to offer objective recommendations as well as advanced technical support for creating information systems that match the special requirements of your organization.
With Catalyst switches for small and medium-sized businesses, Cisco enables organizations to gain all the advantages of adding intelligent services into their networks. Cisco's switch product line allows you to deploy capabilities that make your network infrastructure sufficiently robust to handle time-critical needs, scalable to facilitate future growth, secure enough to protect restricted information, and capable of differentiating and managing all traffic to optimize network performance. Progent's CCIE certified consultants can help you pick out and deploy Catalyst switches appropriate for your business. In addition, Progent's CISM and CISSP certified security consultants can help you create a strategic protection plan and set up Cisco Catalyst switches so they help support your security strategy. Catalyst switches that Progent supports include the Cisco Catalyst Express 500 switches, Catalyst 3750 switches, Catalyst 4948 switches, and Catalyst 6500 Series Switches.
Remote continuous network monitoring, proactive alarms, and actionable analytical reporting are vital to preserving the health of your IT system and avoiding preventable and costly disruptions. Remote Monitoring and Management solutions have progressed so far that companies of all sizes can get a level of protection that was once limited to enterprises. Progent can provide several Remote Monitoring and Management (RMM) options available as economical service packages created to assist you to identify and resolve a an array of IT network issues before they can hurt your business.
Microsoft Virtual Server 2005, run on the Windows Server 2003 platform and based on software first produced by Connectix, delivers the power necessary to accomplish hardware reduction, software upgrade, and server quarantine projects through virtualization techniques in an enterprise-class computing network with high scalability, manageability, and availability. Microsoft has aimed Virtual Server at companies wishing to improve operational efficiency in application development and testing, upgrading from legacy mission-critical software, and server consolidation. Progent's skilled Virtual Server experts can help your company to assess and deploy MS Virtual Server.
Progent's Sun Solaris family support services provide small businesses and software developers support for managing and maintaining Sun Solaris systems that coexist with Microsoft-based networks. Progent can give your business access to Solaris consultants, consulting professionals premier by Microsoft and Cisco, and security experts with CISM certification. This wide range of expertise provides you with an easy one-stop source to show you how to create and manage a secure and reliable cross-platform network and communications solution that allows Solaris and Microsoft interoperability by combining Microsoft Windows with major variants of UNIX including Apple Mac OS X, Sun Solaris, AIX UNIX from IBM, Hewlett Packard HP-UX, BSD, SCO UNIX, and Silicon Graphics IRIX or leading Linux platforms including RedHat Linux, SUSE, CentOS Linux, Ubuntu Linux, PCLOS, fedora, Gentoo, Mandrake/Mandriva, Debian-GNU, and Slackware.
Progentís Wireless Site Survey helps you to design and implement a WiFi network adapted to your facilities, providing your business a wireless solution that has the reception, speed, load-handling capability, QoS, security, and hand-off capability your company needs. Progent's Wireless Site Survey services are offered either as an economical online service or as a more detailed on-premises service.
E-Mail Guard is a complete solution for blocking spam and viruses. E-Mail Guard handles the security and management of corporate email by providing constantly improved spam and virus filtering, policy management, content testing, and defense against email-based DHA and DDoS attacks. E-Mail Guard also includes monitoring, administration and analysis tools plus outgoing email filtering to help you repair your e-mail system and define and regulate corporate security policy.
Progent uses a sophisticated service reporting system that stores and organizes detailed documentation for all delivered services. Unlike many independent consultants or local service organizations who provide scant documentation or details of services performed, every service delivered by Progent is accompanied by comprehensive documentation. Each Progent staff member has use of the service documentation sent by each consultant to every customer. The practice of documenting and archiving support activity allows more efficient support and eliminates a variety of common misfortunes such as when a service customer is effectively held hostage to a consultant who refuses to release vital service information.
Progent offers cost-effective remote support to assist companies of any size to integrate Amazon AWS cloud services such as Elastic Compute Cloud (EC2) for virtual server hosting, Amazon Simple Storage Service (Amazon S3), and Amazon Glacier. Progent can help you with every phase of Amazon AWS migration and troubleshooting including requirements analysis, readiness assessment, system design and review, pilot testing, deployment, centralized administration, performance optimization, licensing management, backup/restore mechanisms, and security.
Progent's Symantec experts can help you support discontinued Symantec firewall and Symantec VPN products such as the Raptor and VelociRaptor family or show you how to migrate to current firewall/VPN solutions. Progent can also help you design and implement a complete security strategy that can include firewall and VPN devices and software, outsourced security and network protection services, system monitoring products, and formal policies and enforcement procedures. Progent has the expertise to be your one-stop source for continuing technical help, maintenance, training, and security consulting.
Progentís certified experts offer small and medium size businesses enterprise-class consulting support for Systems Management Server 2003 and System Center Configuration Manager 2007, Microsoft's standard tools for change and deployment automation. Configuration Manager is the new title for the change management solution formerly called SMS Server. System Center Configuration Manager provides a variety of new features to SMS Server 2003 such as comprehensive automation, built-in Vista Microsoft Windows Server 2008 support, NAP security support, and boot image management. Progentís Microsoft certified engineers can help you use Systems Management Server or Configuration Manager 2007 economically for automated operating system and application software installation, security patch control, software metering, and licensing compliance. Progent's engineers can also assist your company to migrate smoothly from Microsoft Systems Management Server 2003 to System Center Configuration Manager.
Microsoft SQL Server 2014 includes significant improvements in critical areas such as performance, availability, security, and cloud readiness. Microsoft SQL Server 2014 is the first version of SQL Server that includes in-memory technology that works transparently with all types of applications including OLTP, data warehousing, and data analytics. Progent's Microsoft-certified SQL Server 2014 consulting team can deliver cost-effective remote and on-premises services that include system design, deployment, management, remediation, and application development expertise to help businesses of any size to achieve fast return from their SQL Server 2014 deployment.
Microsoft Communications Server delivers IM and Real Presence as part of an extensible, enterprise-grade package featuring enhanced protection, seamless integration with popular Microsoft software, an extendable, standards-based development platform, and support for regulatory requirements such as HIPAA, Sarbanes-Oxley, and GLB. Your organization can realize cost savings and elevated operational efficiencies, increased worker productivity, and better intellectual property protection with this simple-to-administer, highly available solution. Effective deployments of Microsoft Office Communications Server call for careful planning and thought prior to roll out. Progent's Microsoft-certified professionals can deliver the skill necessary to realize all the benefits of Microsoft Office Communications Server throughout your entire corporation.
Progent's ProSight Virtual Hosting service offers complete hosting of a small organization's servers in an environment that gives the maximum degree of dependability and scalability and is in addition simple to migrate to another host. ProSight Virtual Hosting and management options are built on proven virtualization techniques that enable small businesses with mixed- platform IT systems to economize dramatically on the expense of capital equipment, infrastructure maintenance, and network administration while achieving world-class fault tolerance and an unprecedented degree of vendor independence.
Cisco Unified Communications Manager (CUCM or Unified CM), originally named CallManager, is the core of Cisco's collaboration portfolio. Cisco Unified Communications Manager and Cisco Unified CM Express (CME) provide a modern IP-PBX by integrating tightly with unified messaging applications such as Cisco Unified Communications Manager IM and Presence Service with Jabber support, Cisco Unity Connection for voicemail management, Mobile Connect for Single Number Reach, and Cisco Unified Contact Center Enterprise for building a highly automated customer contact solution. Progent's CCIE-certified network consultants offer efficient and budget-friendly online and on-premises expertise to help organizations of any size to create and maintain Unified CM deployments by providing Unified Communications Manager integration and troubleshooting consulting services that add maximum productivity. Progent's consultants can help with any facet of Unified CM setup and troubleshooting in areas that include integrating Cisco VoIP phones and Video phones, designing dial plans, configuring SIP connections and PSTN calling, deploying ISR routers with CUBE support, creating Cisco UCS server failover systems for high availability, capacity planning, and integration with Exchange Server and Skype for Business.