Microsoft 365 Exchange Online allows you to use cloud-resident virtual machines, mailboxes and associated email infrastructure to lower capital costs and management hassle. You can use Microsoft 365 Exchange Online to host all your mailboxes, or you can run a hybrid architecture that combines both local and cloud-hosted mailboxes. Progent's Microsoft-certified consulting experts offer affordable online technical support to help your organizations to evaluate the potential advantages of Microsoft 365 Exchange Online, design a network topology that makes sense for your business needs and IT budget, carry out a non-disruptive move from your existing Exchange system to one that includes Exchange Online, train your management staff and end users, and deliver ongoing consulting and troubleshooting.
Progent's Citrix-certified experts can assist your business to design, deploy, administer, and support a virtual Windows application delivery and management solution built on XenApp. Progent's Cisco-certified CCIE network consultants can help you enhance your network for delivering server and client-side applications, and Progent's datacenter support experts can help your organization to administer and maintain a remote datacenter that offers high uptime, advanced protection, and fast disaster recovery.
Progent's Windows consultants can assist businesses of any size to evaluate Windows 10 or to migrate to Windows 10 from any earlier version of Microsoft Windows. Remote and onsite evaluation and migration support for Microsoft Windows 10 available from Progent's consultants include ROI analysis, project management, compatibility testing, pilot systems, virtualization strategies, Cloud solutions, mobile device management and synchronization, telecommuter access, security and compliance, streamlined provisioning and administration, network design, wired/wireless convergence, disaster recovery planning, webinar training for network management personnel and users, and ongoing consulting support.
Progent is an authorized Hornetsecurity/Altaro partner and can design, install, and manage a deployment of 365 Total Backup to back up and restore your Microsoft 365 user and group mailboxes, files stored on your organization's OneDrive Accounts and SharePoint Document Libraries, user and group Teams Chats, plus files on Windows-powered endpoints.
Progent offers organizations of any size professional support for Intrusion Protection products and IPsec VPN products from leading firewall and VPN security companies including Palo Alto Networks, WatchGuard, Juniper Networks, Fortinet, and SonicWall. Progent can show you how to design a detailed security strategy and select appropriate technologies from a variety of vendors to achieve your security objectives while sticking within your budget limits.
Progent can provide the guidance of a CRISC-certified risk management expert to assist you to plan and implement an enterprise risk management (ERM) solution based on leading practices identified by CRISC and geared to match your company's risk tolerance, business goals, and IT budget.
Progent's wireless IP phone configuration and troubleshooting experts can provide online and onsite assistance to help your organization create and manage a Cisco Wi-Fi VoIP phone deployment by delivering integration services that range from troubleshooting the configuration of an IP phone or access point to offering comprehensive project management outsourcing or co-sourcing for updating the wireless architecture of a campus.
Stealth intrusion checking is a key part of any overall IT system security plan. Progent's security professionals can run extensive intrusion checks without the awareness of your organization's in-house IT resources. Stealth penetration checking shows whether current security monitoring tools such as intrusion incident alerts and event log analysis are correctly set up and actively monitored. Progent can provide ongoing autonomous penetration testing to define your internal and external attack surface and to identify ways that vulnerabilities, unsafe configurations, stolen credentials, skipped patches, and dangerous IT product defaults can be combined by hackers into the multi-vector attacks common to the latest variants of ransomware.
Progent provides the help of Microsoft and Cisco-Certified IT support professionals to offer clients economical alternatives to help businesses maximize the value of Microsoft and Cisco products. For networks that span from remote offices to large enterprises, Progent's expert consultants can show you how to improve your information system's e-mail infrastructure, protection, reliability, performance, and network management.
Progent is among the most expert network consulting companies for creating e-mail systems based on Exchange 2000 Server. Progent is skilled in helping small businesses get the full benefits of Exchange 2000 for typical situations including updating from Exchange 5.5 Server, moving from an ISP-based or POP3 e-mail system, and using managed services for your Microsoft Exchange 2000 administration.
Progent can assist you to design and implement a smooth migration from a UNIX-based IT system to a network powered by MS Windows and capable of running Microsoft's popular office productivity software, commercial applications, and software development tools. Progent's UNIX, Windows and Cisco engineers and software development experts can help you preserve your information and minimize productivity disruption by developing an effective migration strategy that protects your existing investments in UNIX application and infrastructure. UNIX-to-Windows migration consulting services available from Progent include evaluation of existing environment, transition planning and testing, Exchange migration support, data and application transition, and processor and storage transition and economization.
Progent's certified SonicWall firewall consultants can show you how to integrate, maintain, and update SonicWall firewall appliances including the current SonicWall TZ and NSa families of firewalls and the legacy SonicWall PRO 2040 products. Progent's CISM and CISA-certified cybersecurity experts can show you how to incorporate SonicWall security gateways into an end-to-end network protection solution and design protection into your corporate operations.
Progent's certified Microsoft Office and Microsoft 365 consultants can assist businesses to incorporate Microsoft Office desktop and Microsoft 365 applications including Excel, Word, PowerPoint, Outlook, Microsoft Access, Project and Publisher into a seamless productivity solution that provides fast ROI and promotes better business outcomes. Progent can help your company to interface Office or Microsoft 365 apps with each other and with additional key Microsoft platforms including SharePoint Server, Exchange Server and Microsoft SQL Server deployed locally or hosted in the cloud. Progent's consultants can also assist you to resolve compatibility issues with different releases of Office and can provide customized online training to individual users and teams.
The Progent Test and Training Lab located at the QTS (formerly Herakles) Internet Data Center is available for piloting mission-critical applications, developing cost-effective system upgrade methodologies, evaluating and tuning performance, planning or verifying business continuity strategies, mitigating compatibility issues, and establishing training systems for the latest technologies. For Progent customers who lack adequate internal resources to assemble proper pilot systems, the lab reduces capital costs and engineering risk while keeping critical IT projects on schedule.
Progent's Microsoft-certified consultants can deliver affordable remote and on-premises support to implement your upgrade to Microsoft Exchange Server 2010, produce comprehensive documentation of your upgraded email environment, train your network support team and end users to get them ramped up rapidly on Microsoft Exchange 2010, and offer continuing management services and technical help. Progent can also assist you to upgrade from Exchange Server 2010 to Exchange 2013 or Exchange Server 2016.
Progent's Juniper-certified NetScreen consultants can help your company to configure and integrate NetScreen 5000 series routers, upgrade from older NetScreen devices to more current Juniper technologies, and repair network infrastructure issues in all-Juniper or mixed-vendor systems.
Progent's ProSight Virtual Hosting offers proven virtual server technology, a state-of-the-art data center facility, and the support services of Progent's Microsoft-certified consulting group to provide small and midsize companies with a complete IT outsourcing solution that enhances network dependability and protection, reduces management hassle, and saves money. With Private Cloud Hosting, a small or midsize company can have each of its software platforms and key business application servers hosted in a secure and fault tolerant data center on a high-performance, non-stop virtual server configured and maintained by Progent's network support professionals.
The QTS Data Center facility is located in the earthquake-neutral Natomas area of Sacramento, CA. If your business is now utilizing the QTS Sacramento data center as a colocation facility or if your business is considering moving your primary or offsite backup system to Herakles/QTS, Progent can provide a range of budget-friendly services including data center relocation, system deployment and updates, infrastructure improvements, comprehensive project management, virtualization configuration, remote network monitoring, automated system administration, software programming, disaster recovery/business continuity solutions, security evaluation, and the use of Progent's Test Lab.
The complexity and connectivity requirements of Microsoft Windows Servers requires a network consulting team with practical experience and broad familiarity with designing and building cohesive, comprehensive network technology systems. The experience of Progent's Microsoft-certified experts, which averages more than 10 years supporting Microsoft integration, assures you success configuring Windows Server 2008 and Windows Server 2003 to align closely with your strategic objectives. Progent's consulting services can assist you with designing, installing, managing, and supporting Windows Server solutions that maximize the productivity of your computer network. Progent's consultants can help you with Microsoft Windows 2008 Server, Windows 2003 Server, Windows 2000 Server, or Microsoft Windows NT Server as well as Windows 8, Windows 7, Windows XP, Vista and other clients.
Progent's Palo Alto Networks firewall experts can help you select, configure, and manage Palo Alto Networks firewall appliances to create a next-generation cybersecurity environment that spans your data center and cloud resources and guards all users at any location with any endpoint device.
Progent provides small businesses a pair of specially designed network security inventory packages that include, at a set fee, remotely administered inventory scans of your network security profile which are evaluated by expert information security engineers who assess the results of the scan, deliver objective summaries of your existing security vulnerability, and offer recommendations for enhancements. Progent has developed two complementary network security inventory packages for external and internal scanning that are priced to meet the restricted budgets of small businesses while delivering enterprise-quality evaluations of your network's vulnerability to assault.
The new ASA 5500-X Family Next-Generation Firewalls with Firepower Services deliver substantially more bang for the buck than Cisco's previous firewalls and have replaced the ASA 5500 and PIX 500 security appliances for new deployments. Progent's Cisco-certified CCIE network consultants can assist you to manage your legacy PIX or Cisco ASA 5500 security appliances and upgrade efficiently to ASA 5500-X firewalls with Firepower Services. Progent can also help your company to plan, deploy, tune, administer and troubleshoot firewall solutions based around Cisco ASA 5500-X firewalls with Firepower Services.
Cisco's Catalyst line of wireless controllers simplify the management of Wi-Fi networks by unifying the provisioning and control of wireless APs, tuning wireless performance by reducing the impact of RF congestion, improving Wi-Fi uptime with fast auto-failover, and hardening data security by detecting threats and filtering network traffic based on user class and locale. Progent can help your business to configure Cisco wireless LAN controller appliances to manage and monitor wireless LANs of all sizes. Progent can help you to maintain and troubleshoot your current Cisco-based Wi-Fi solution or implement a smooth transition to Cisco's modern wireless controller solutions.
Progent's IT outsourcing services offer economical computer consulting for small organizations. Whether it involves planning system infrastructure, creating an in-house Help Desk or outsourcing a one, deploying an updated e-mail platform, monitoring your system, or creating a web-based eCommerce solution, outsourcing your IT technical services can reduce expenses and minimize risks, allowing IT service expenses to increase in a more linear and manageable manner than is possible by assembling a large, all-purpose in-house network support organization. Progent's Outsourcing White Paper and datasheets explain how Progent can enable you to create a secure and robust system foundation for your vital business software powered by Microsoft Windows.
Progent can provide online and on premises expertise to assist your organization with any facet of business intelligence reporting from debugging or modernizing applications to designing and implementing an advanced BI environment. Progent's management reporting consultants can help your company to maintain your current BI system, help you to migrate reports and databases from an outdated reporting product to a modern one, and deliver as-needed remote mentoring tailored to your specific needs. Progent's business reporting and analytics consultants offer experience in the leading business analytics reporting and visualization tools such as Microsoft's SQL Server BI suite (SSIS, SSAS, and SSRS), Management Reporter/FRx, Office Access, Crystal Reports, Microsoft Power BI, Excel business analytics tools such as Power Pivot and Power View, Report Designer and Report Builder.
Progent's remote connectivity and smartphone synchronization experts can help your business to design and configure connectivity solutions for remote desktop PCs, laptops, and wireless handhelds so they work tightly with your information network, allowing you to improve the efficiency of your remote workforce.
Progent utilizes the Flexential Tampa colocation center primarily to deliver private cloud hosting services. Progent maintains a group of IT experts located in the vicinity of Tampa, and Progent also offers remote support from Progent's nationwide team of Microsoft-certified experts, Cisco-certified CCIE network engineers, CISM and CISSP-certified security consultants, Hyper-V and VMware virtualization professionals, and veteran DRBC preparedness experts. Progent can also help your business to plan and execute a move to the Flexential data center by providing services like planning system architecture, specifying hardware, system setup and validation, debugging, setting up remote network management, and training your IT staff.
Progent has 20 years of experience helping small and medium-size companies to design, deploy, tune, manage, and debug computer networks that incorporate at-home workers.
Progent's application developers have worked for 20 years with .NET technologies and the Visual Studio development environment and can build or enhance .NET apps quickly and at low cost.
Progent offers national online phone support and consulting services for businesses who run networks powered by variants of Linux or whose IT systems include a combination of Linux platforms/Linux and Microsoft Windows technology. Remote network consulting provides optimum return for your IT budget by protecting user productivity and shortening the hours charged for network repair services. Sophisticated online support utilities and skilled technicians and engineers combine to enable Progent to handle most IT issues without wasting time and expense by going to your location. In the vast majority of cases your IT problems can be dealt with over the phone or through a mix of phone support and online network analysis. Progent can put you in touch with Cisco CCIE network engineers and CISA and CISM certified security professionals to assist you with the most difficult network problems.
Progent is a Microsoft Certified Partner and has earned special competencies such as Information Worker Solutions. Microsoft Certified Partners are the elite organizations who receive the highest customer endorsement and are afforded the tightest operational relationship with Microsoft. The understanding, capabilities, and commitment needed to earn the status of Microsoft Certified Partner pays dividends to Progent's clients by enabling Progent to offer your business more complete solutions for your information system.
Altaro VM Backup from Hornetsecurity provides small businesses a reliable and budget-friendly solution for backing up and restoring Microsoft Hyper-V and VMware-powered virtual machines (VMs). Altaro VM Backup can be deployed in on-premises, offsite, distributed, and cloud-hosted environments and also enables low-cost backup to Microsoft Azure storage. Altaro VM Backup defends against ransomware attacks via Immutable Cloud Storage. This creates tamper-proof data that cannot be erased or modified by anyone including administrators. Progent is a certified Hornetsecurity/Altaro partner and offers a wide array of remote or on-premises services to help you to plan, install, optimize and debug a comprehensive backup/restore solution powered by Altaro VM Backup. With ProSight DPS Altaro VM Backup, Progent offers a managed backup/restore service based on Altaro VM Backup technology.
Progent's Mac consultants can support the creative facets of Macintosh computing by providing consulting services and education in graphics, audio, and motion video. Progent's support professionals offer expertise in a range of Mac programs such as Adobe Photoshop, Illustrator, Adobe InDesign, QuarkXPress, Apple Logic, MOTU Digital Performer, Digidesign Pro Tools, Apple Final Cut Pro, Apple Motion, and Adobe After Effects. Progent can also help you with specific jobs such as capturing or digitizing audio or video or configuring an audio/video production studio.
Cisco's Small Business 100, 300 and 500 family of access points are Linux-powered units engineered as value-priced wireless APs for light workloads. Progent's Cisco CCIE-certified wireless infrastructure consultants offer online or onsite configuration and troubleshooting services to help you to design, configure, update, optimize, administer and troubleshoot Cisco Small Business Wi-Fi access point deployments of any size or topology.
Progent's Support for IT Service Providers lets you take advantage of Progent's consulting engineers under your own service brand as a seamless extension of your network consulting staff.
Progent offers special network security packages intended to deliver larger enterprises an independent and comprehensive security evaluation from a team of certified security consultants. All Progent's security assessment bundles feature a suite of procedures including network scans from inside and from beyond the network firewall, expert analysis of results by certified security engineers, creation of a paper explaining the findings, plus an interactive concise executive summary and an extensive live outbrief for internal network engineers.
Progent offers affordable remote access to an Oracle MySQL DBA or software programmer and can assist businesses of all sizes to configure and support MySQL within a robust network environment that provides advanced performance, scalability, and security. Progent also has proven skill assisting businesses port applications from an Oracle environment to MySQL.
Progent's experienced ransomware recovery experts can help you to reconstruct an IT network breached by a ransomware crypto-worm like Ryuk, Maze, Sodinokibi, DopplePaymer, Conti or Egregor.
Progent's Duo services incorporate Cisco's Duo technology to defend against password theft by using two-factor authentication (2FA). Duo enables single-tap identity verification with iOS, Google Android, and other personal devices.
With Cisco Catalyst switches for small and medium-sized businesses, Cisco enables organizations to gain the full advantages of bringing intelligent services to their IT infrastructures. Cisco's switching product line allows you to enable features that make your network infrastructure sufficiently available to accommodate real-time requirements, scalable to facilitate growth, safe enough to protect restricted data, and designed for prioritizing and controlling all traffic to optimize system performance. Progent's CCIE and CCNP certified engineers can show you how to pick out and integrate Catalyst switches appropriate for your business. Also, Progent's certified security consultants can show you how to develop a comprehensive security plan and set up Catalyst switches so they powerfully support your security policies. Cisco Catalyst switches that Progent supports include the Cisco Catalyst 2940 switches, Catalyst 3560 switches, Catalyst 4900 switches, and Cisco Catalyst 6500 switches.
Progent's Co-managed Call Center service makes it possible for your IT organization to split the load for Help Desk services seamlessly between your IT team and Progent's roster of veteran technical support engineers and subject matter experts (SMEs). Progent's Co-managed Help Desk service is a collaborative support solution based on ConnectWise Manage, the leading shared professional services automation (PSA) tool for managing service requests, ticket lifecycle, responsibility, progress tracking, and reporting.
Progent's proven ransomware recovery consultants can help your business to rebuild an IT network damaged by a ransomware crypto-worm like Ryuk, Maze, Sodinokibi, Netwalker, Snatch or Egregor.
Progent's ISSAP Premier security experts, or Information Systems Security Architecture Professionals, are experts who have been awarded ISSAP status through rigorous testing and significant experience with information security design. ISSAP consultants possess in-depth knowledge of access management systems and methodologies, phone system and network infrastructure security, cryptography, requirements analysis, BCP and disaster recovery planning (DRP), and physical security integration. Progent's ISSAP-certified security specialists can help your company with all aspects of architecture security.
Progent's Cisco Meraki Wi-Fi access point consultants provide remote and on-premises support to assist businesses of any size to plan, install, manage, upgrade or repair Wi-Fi networks that include Cisco Meraki APs. Progent can assist you to configure and manage Cisco's Meraki-based wireless networks for environments that can range from a telecommuter's home or a remote office to a large campus or a nationwide enterprise. Progent can also assist you to configure additional Cisco products such as Catalyst and Nexus switches, routers and firewalls to build a cohesive ecosystem that provides the same access, performance, security compliance, ease of management and availability for wired and Wi-Fi users regardless of their location or device.