Allentown Consulting Experts
Temporary IT Staffing for IT Support Groups
Besides providing fast contact with high-level IT professionals and subject matter experts to help Allentown, Pennsylvania companies to resolve specific technical problems or longer-term projects, Progent can provide temporary staffing to deliver more generalized services such as PC help, IT administration, and Help Desk call center response. On-demand staffing can help businesses to respond to planned or unexpected surges in demand for IT personnel, which may result from scenarios like mergers and acquisitions, data center relocation, technology migration, business process changes like work-from-home, disaster recovery, seasonal variations, or regulatory changes. Short-term staffing can also cover voids caused by the absence of full-time IT personnel due to scheduled vacations, illness, termination, etc.
Advantages of Progent's Short-Term Staff Augmentation Services Progent's short-term supplemental staffing services give organizations the flexibility to respond to surges in requirements for network personnel without dealing with the expense and delays associated with vetting and recruiting reliable IT help and without the burden of increasing your full-time head count.
Key aspects of Progent's short-term staff augmentation services include:
- Rapid availability of seasoned network professionals
- Simple initiation, cessation, and re-engagement of services
- Transparent augmentation of your in-house network support staff
- Full reporting of all services delivered
- Available escalation from Tier 1 up to Tier 3 support so even the most challenging problems can be handled fast
- Strong relationship with a top-level, full-service resource for IT support
Progent's shared Help Desk Call Center service is a proven on-going staff augmentation option that enables IT groups to divide the responsibilities of Help Desk Call Center support seamlessly between their full-time network personnel and Progent's extensive team of technical support specialists. Acting as a transparent extension of your in-house Help Desk, Progent's co-managed Call Center program is a joint support alternative powered by the leading group PSA tool for managing, service calls, generating tickets, assigning ownership, monitoring progress, and producing documentation.
Why Choose Progent?
Progent has two decades of experience providing online and onsite network expertise for organizations throughout the United States. Progent's IT experts hold advanced certifications from Microsoft, Cisco, Linux vendors, VMware, Citrix, Palo Alto Networks, and other leading vendors. Progent's security and compliance experts hold advanced certifications including ISSAP, CISM, and GIAC. Find out more details about Progent's technology certifications.
Progent's Practice Areas for Allentown, Pennsylvania Companies
Progent's nationwide roster of certified consultants can provide Allentown, Pennsylvania companies a broad range of online technical guidance and troubleshooting services. Practice areas offered under Progent's consulting program for IT service firms include:
- Exchange Server 2019 and 365 Exchange Online Consulting
- Microsoft Exchange Server 2016 Migration
- Windows Server 2022 solution design
- Windows Server 2019 Migration
- Windows Server 2016 Consulting
- Windows 11 Migration Consulting
- Windows 10 Integration
- Windows 8.1 Migration
- SharePoint Integration
- SQL Server Consulting
- Active Directory and Azure AD Planning
- Microsoft 365 Configuration
- Microsoft Dynamics GP (Great Plains) Customization
- Microsoft Azure, AWS, Google Cloud
- Online Network Technical Support
- Teleworker Support
- Cisco Network
- Juniper Technology
- Cisco Routers Integration
- Cybersecurity Monitoring
- PEN Testing with NodeZero
- Business Continuity Preparedness
- Penetration Testing
- Firewall Setup
- Call Center Services
- Desktop Support Services
- Colocation Center Solutions
- System Center Operations Manager (SCOM) Monitoring
- Configuration Manager Expertise
- Microsoft Access Development
- Virtual Server Management
- Fast, Low-cost .NET Application Development.
- Windows Hyper-V Planning
- VMware vSphere Integration
- Citrix XenServer Integration
- Cisco Unified Communications Manager/CallManager
- Apple macOS and iOS Expertise
- Smartphone Management
- Apple iPhone Support
- Android Smartphone Support
- Ransomware Defense/Recovery
- Data Backup/Restore Consulting
- Cisco VoIP Technology and Conferencing
- Skype for Business Help
- Microsoft Teams Migration
- Wi-Fi 6/6E AP Setup
- Wi-Fi Site Assessments
Contact Progent for Short-Term Staffing Services for Allentown, Pennsylvania Companies
To learn more about Progent's short-term staff augmentation services for Allentown, Pennsylvania organizations, call
An index of content::
Contact Progent
Progent Contact
For small organizations considering Progent's network support outsourcing, consulting, or troubleshooting services, phone 800-993-9400 or send email to information@progent.com.
Web Apps for Mac IT Consulting
Office for Mac Online Troubleshooting
Microsoft Office for Mac allows Mac users to receive the benefits of the world's most popular office productivity applications. Progent's Apple-certified Macintosh experts can show you how to set up Microsoft Office for Macintosh on a multi-vendor environment combining Apple OS X and Windows-powered platforms so that Macintosh users can take advantage of the new capabilities of Microsoft Word, Excel, PowerPoint and Entourage in order to share information and network resources with colleagues who use Windows. Progent's engineers have experience with both Mac and Windows technology and can support networks that combine Mac with Windows computers with extensive resource sharing, or networks which intentionally restrict collaboration between Mac and Windows users.
WatchGuard Firebox M590 Firewall Firewall Network Install
WatchGuard Firebox T35 Firewall Security Contractor
Progent offers consulting services for WatchGuard Firewall/VPN security appliances including the WatchGuard Firebox and XTM lines of Firewalls and the Firebox SSL VPN Gateway. Progent's WatchGuard consultants can show you how to choose, configure, and maintain a WatchGuard Firewall product that aligns with your network security needs and budget. Progent can help you to maintain outdated WatchGuard firewalls or migrate smoothly to modern WatchGuard firewalls.
SentinelOne Ransomware Defense Consultant
Professional SentinelOne Endpoint Detection and Response
Progent is a dealer and consulting firm for SentinelOne's Singularity product family, a subscription-based, cloud-centric cyberthreat management platform that includes AI software and advanced services to deliver comprehensive endpoint detection and response.
Award Winning Juniper SRX4300 Firewall Security Audit Services
Juniper SRX Series Gateway Computer Security Specialist
Progent's Juniper-certified network engineers can help you evaluate the business case for adopting Juniper's SRX Series gateways, plan and execute cost-effective deployments, configure equipment to reflect your security strategy, and provide ongoing consulting services to help you monitor, manage, update, and troubleshoot your environment in order to maximize the business value of your SRX gateway solution.
Urgent Helpdesk for Remote Workers Online Support Services
Call Desk for Remote Workers Consultant
Progent has 20 years of background helping small and mid-size businesses to design, deploy, optimize, administer, and debug computer networks that support teleworkers.
Juniper Firewalls Security Evaluation
Cybersecurity Consultancy Juniper NetScreen IPsec VPN
Progent's Juniper-authorized NetScreen consultants can assist your company to install and optimize NetScreen 5000 series routers, migrate from older NetScreen products to the latest Juniper technologies, and repair network infrastructure problems in Juniper-only or mixed-vendor systems.
24-Hour 802.11ac Wi-Fi Network Network Consultant
Support and Help 802.11ac Wi-Fi Network
Progent can help you design, deploy, manage, monitor, and troubleshoot an efficient Wi-Fi LAN infrastructure, recommend appropriate hardware and software, and integrate access points, bridges, antennas, wireless controllers, and other wireless accessories. Progent can also help you create a thorough 802.11ac wireless system security plan that is well integrated with the security plan for your overall corporate network.
24-7 Consultant Rates Small Business IT Outsourcing Firm
Consultant Rates Network Management Services
Progent's pricing policy is to charge for phone service and on-site visits per minute. As a result, you are billed exclusively for received support. Progent does not impose a higher rate for after-hours or priority service, and inside California or in areas where Progent provides on-site support, Progent does not charge for travel except for urgent calls where on-site work is less than 4 hours. Also, Progent applies no minimum fee and asks no monthly commitment for support services delivered during normal business hours. Many support organizations impose substantial minimum fees or charge for each fifteen minutes or longer. Progent's one-minute granularity eliminates big invoices for fast solutions so you will not be tempted to allow less critical problems to stay unaddressed.
Cloud Network Infrastructure Management Network Support Consultants
Information Systems Firms Meraki Dashboard Cloud Management
Progent's Cisco-Premier network consultants can assist you to run Cisco's management utilities alongside a selection of powerful third-party products to create a comprehensive network management strategy in order to keep your environment running smoothly, conserve expensive resources, guard your data, recover rapidly from hardware breakdown or malicious assaults, and enable you to expand or repurpose network resources sensibly and economically as your business evolves.
Configuration SQL Server Analysis Services
Urgent SQL Server 2012 xVelocity On-site Technical Support
Progent can provide the support of Microsoft-certified engineers as well as seasoned database application programmers, database administrators, project managers, Cisco-certified network engineers, business continuity specialists, and security consultants to help you to assess the potential advantages of Microsoft SQL Server 2012 for your organization, install test environments at your site or at Progent's lab, plan and carry out a smooth migration to SQL Server 2012 from previous versions of SQL Server or from legacy RDBMS platforms, and configure a cost-effective and safe IT infrastructure that lets you realize the full strategic benefit of Microsoft SQL Server 2012.
Apple iPad Support and Help
Apple iPhone Integration Support
Progent's consultants offer Mac users a variety of services such as workstation support, Apple macOS and OS X consulting, Mac integration with Windows networks, Microsoft Entourage and Exchange Server expertise, network protection services, and custom education. Progent can assist clients to upgrade to macOS from Mac OS X or other earlier editions of Apple Mac OS X and Progent can offer help with Apple macOS and Mac OS X application software. Progent can also help you with iPhone support and iPad synchronization, or migrating to Apple's iCloud services. For computer networks built exclusively on Mac OS X or for systems incorporating a mix of Mac, Linux and Windows powered servers and workstations, Progent's Apple, Cisco, and Microsoft consultants have the background and depth to handle the complexity of designing, integrating and supporting a network infrastructure that is reliable, safe, fast and aligned with your organization's objectives.
Egregor ransomware protection and recovery Professional
Hermes ransomware protection and recovery Consultant Services
The ProSight Ransomware Preparedness Report is an affordable service based on a brief phone discussion with a Progent information assurance consultant. The fact-finding interview is intended to assess your company's ability to defend against ransomware or recover rapidly after a ransomware attack. Progent will work with you personally to collect information concerning your existing antivirus tools and backup procedures, and Progent will then deliver a custom Basic Security and Best Practices Report detailing how you can apply best practices to deploy an efficient AV and backup/recovery system that reduces your vulnerability to ransomware and aligns with your company's requirements.
SQL Server Analysis Services Configuration
SQL Server 2016 and Power BI Remote Support Services
SQL Server 2016 introduces significant improvements in speed, capacity, security and compliance, high-availability, BOYD support, and built-in business intelligence. Innovations include PolyBase for processing SQL and NoSQ databases in one appliance for big data applications, Jason integration, Dynamic Data Masking, Mobile Report Publisher, and centralized management of local and cloud-resident resources. Progent's Microsoft-certified consulting team can provide remote and on-premises support to help organizations of all sizes to implement, administer or debug any edition of SQL Server 2016. Progent can also help you to interface SQL Server 2016 with other core Microsoft platforms such as Windows Server and Hyper-V, Exchange, SharePoint Server, Dynamics CRM, Lync or Skype for Business, and SCOM.
64-bit Processing Specialist
Support Outsourcing 64-bit Upgrade
Progent's Microsoft-certified consultants can help you to update your application servers or workstations from 32 bits to 64 bits. Progent can help you to understand the costs and benefits of moving to 64-bit processing, plan an affordable migration process that minimizes business disruptions, and offer economical, expert remote help to aid your company to install 64-bit software and applications on your current hardware.
Integration Companies .NET MAUI
.NET Visual Studio Programming Company
Progent's software experts have worked for 20 years with .NET technologies and the Visual Studio development environment and can create or enhance .NET applications rapidly and at low cost.
Cisco Experts ISR Routers Support Outsourcing
3900 Router Remote Support
Cisco has designed a full array of routers including routers built to provide the security, performance, and reliability required by customers ranging from branch offices to global enterprises. Cisco routers include support for redundancy, automatic failover, and backup power for improved fault tolerance and network uptime. Progent can help you choose and configure Cisco routers to establish a solid foundation for your network and to make it economical to grow as you add new users, start new offices, deploy new services, extend your network to clients and partners, and manage an increasingly mobile workforce. Progent offers help with a range of routers based on Cisco's IOS operating system, such as Cisco's 800 family of small office routers, Cisco 1800 and 2800 ISR routers, Cisco 2900 and 3900 Generation 2 ISR routers, Cisco ASR 1000 and 9000 routers for wide area network edge environments, Cisco CRS Carrier Routing System for core Networks, plus older 3600 and 3700 Series Routers.
SQL Server 2016 OLTP Computer Consultants
SQL Server 2016 Express Troubleshooting
SQL Server 2016 introduces major improvements in performance, scale, security, availability, BOYD integration, and built-in analytics and reporting. Innovations include PolyBase for processing structured and unstructured files in one appliance for data warehousing, Jason integration, Dynamic Data Masking, Mobile Reports, and seamless control over on-premises and cloud-resident resources. Progent's Microsoft-certified consultants can deliver remote and onsite support to assist businesses of any size to implement, administer or debug any edition of SQL Server 2016. Progent can also help you to interface SQL Server 2016 with all key Microsoft products such as Windows Server and Hyper-V, Exchange Server 2016, SharePoint Server, Dynamics CRM, Lync or Skype for Business, and SCOM.
SMS Server Migration Setup and Support
Specialists SMS 2003 Upgrade
Systems Management Server offers extra functionality for change and configuration management of Windows-powered networks through introducing Feature Packs. Feature Packs reduce the overall administrative expense of managing and configuring software by making it easier to install system images, control mobile computers, and run management tools. In addition to advising you about ways to cut management costs by installing SMS 2003 Feature Packs, Progent's consultants can help you prepare and perform IT tasks involving areas that Feature Packs are intended to streamline. Progent's adoption and update services can lower cost and reduce business disruption as you transition to the latest operating systems and applications. Progent's wireless engineers can show you how to develop efficient processes and standards to manage PDAs and intelligent mobile communication devices so your mobile workforce stays efficient and secure. Progent's CISSP-certified engineers and CISM-certified security experts can show you how to develop a security plan that includes policies, procedures and technologies to keep your IT network safe.
Small Office Upgrading
Small and Midsize Business Outsourcing Technical Support
Progent's Microsoft and Cisco certified network engineers can provide advanced help with a wide range of technologies and can provide that assistance remotely nationwide or in person in major cities throughout the United States and anywhere in . Progent provides remote support for networks powered by Windows, UNIX, Linux, Sun Solaris, or Apple ac, or for systems that include a mix of Microsoft and UNIX-based platforms. Progent also offers the help of Cisco CCIE infrastructure engineers for complex connectivity issues, as well as the the support of CISSP and CISM-qualified security consultants to handle complex security planning and problem solving. Progent has provided remote network support to companies in every state in the United States.
Biggest Integration Support Microsoft Firewall
Engineer Internet Security and Acceleration Server
Progent's Microsoft-certified Internet Security and Acceleration Server consulting experts have broad experience developing corporate security designs for information systems with many locations, remote workers, and mission-critical eCommerce applications. A Progent ISA Server engineer can help your small or mid-size business plan and implement a configuration of ISA Server 2004 that supports your IT security needs without restricting your network.
Remote Troubleshooting Extended Call Desk
Best Co-managed Service Desk Network Consultant
Progent's Standard Help Desk Services provide a comprehensive solution that handles all facets of online Level 1 desktop technical support from service requests through trouble ticket generation, screen sharing, progress tracking, problem resolution, and management reports. Support services are offered at a substantial discount off Progent's normal desktop service rates, and Progent can provide the option of rapid as-needed escalation to subject matter experts to handle the most issues.
Exchange Server 2010 Migration Consultancy
Consultants Microsoft Exchange 2010 Upgrade
Progent's Microsoft-certified consultants can provide affordable remote and on-premises support to carry out your upgrade to Microsoft Exchange 2010, generate thorough documentation of your new messaging system, train your IT staff and users to get them up to speed rapidly on Microsoft Exchange 2010, and offer ongoing management consulting and engineering help. Progent can also assist you to upgrade from Exchange 2010 to Exchange Server 2013 or Exchange 2016.
IT Services Hornetsecurity Altaro VM Backup
Altaro VM Backup Verification Support and Integration
Altaro VM Backup from Hornetsecurity offers small organizations a reliable and budget-friendly solution for backing up and recovering Hyper-V and VMware-powered VMs. Altaro VM Backup can be used for on-premises, remote, multi-site, and cloud architectures and also supports cost-effective backup to Azure Block Blob storage. Altaro VM Backup protects against ransomware attacks via Immutable Cloud Storage. This creates tamper-proof data that cannot be modified by anyone including root users. Progent is a certified Hornetsecurity/Altaro partner and can provide a broad array of remote or on-premises consulting services to help you to plan, deploy, optimize and debug a comprehensive backup and disaster recovery system based on Altaro VM Backup. With ProSight Data Protection Services Altaro VM Backup, Progent delivers a managed backup/recovery service powered by on Altaro VM Backup software.
Zero Trust Cybersecurity Help and Support
Duo Zero Trust Security Specialists
Progent's Duo services incorporate Cisco's Duo technology to defend against stolen passwords by using two-factor authentication. Duo enables one-tap identity confirmation on Apple iOS, Google Android, and other out-of-band devices.
Microsoft Power BI and SSAS Programming
Development Power BI and SSAS
Progent's Power BI experts can help you to design, install, manage, update or troubleshoot your Power BI solution. Progent can also help you to organize your target data for Power BI visualizations. Progent can assist you implement and manage an on-premises, cloud based, or hybrid environment to run Power BI.
Top Quality Technical Support Services Microsoft Activesync
Microsoft Activesync Network Consultants
Progent's professionals provide experience in multiple disciplines related to mobile connectivity including network infrastructure, wireless data synchronization, wireless protection, wireless e-mail, Windows Mobile, Research in Motion Blackberry, and mobile software development. Progent's Microsoft and Cisco certified experts can save your business time and money by applying their wireless background to help you choose and integrate mobile connectivity solutions that make sense for your business. Progent can also optimize your network infrastructure so that mobile appliances perform better.
Monitoring and Reporting Consulting Services
Operations Manager Engineer
Progent offers a selection of IT service bundles for small businesses. These information technology outsourcing and network monitoring services are built around the proactive problem handling capabilities of Operations Manager, a next-generation server and system support software platform that tracks the reliability, performance, and safety of your network and isolates incipient troubles before they can bring down your system. With Progent's affordably priced network support programs, small companies can select a basic co-sourcing package built around Microsoft Operations Manager with network monitoring, reporting, Help Desk and online troubleshooting or a complete 24x7 outsourcing solution.
Catalyst 802.11ax Access Point Consulting Services
Catalyst 9164 Access Point Network Consultant
Progent's Cisco-certified Catalyst 9100 Series Wi-Fi 6 Access Point experts can provide affordable online and on-premises support for Catalyst next-generation Wi-Fi 6 wireless APs.
Router patch management Professional
Specialist VoIP phones patch management
Progent's support services for software and firmware patch management provide businesses of any size a versatile and affordable alternative for evaluating, testing, scheduling, applying, and tracking software and firmware updates to your servers, peripherals {like scanners, infrastructure appliances like routers and wireless APs, and Internet-of-Things (IoT) devices like alarms and robotics.
