Allentown Consulting Expertise
IT Staff Temps for IT Service Teams
Besides offering rapid contact with top-tier IT consultants and subject matter experts (SBEs) to assist Allentown, Pennsylvania businesses to resolve specific technical issues or strategic initiatives, Progent offers temporary staffing to deliver more generalized services such as desktop help, network management, and Help Desk services. Short-term staffing can help organizations to respond to expected or unexpected peaks in demand for network personnel, which may be caused by situations such as company mergers, site moves, platform migration, business process changes like work-from-home, disaster recovery, seasonal variations, or regulatory mandates. Temporary staffing can also cover gaps left by the loss of in-house staff members due to scheduled vacations, health issues, termination, etc.
Benefits of Progent's Short-Term Staffing Program Progent's temporary supplemental staffing services offer businesses the flexibility to react to surges in demand for network personnel without dealing with the costs and hassle associated with reviewing and hiring professional technical help and without the risk of adding to your full-time staff size.
Key features of Progent's temporary staffing services include:
- Rapid access to seasoned network professionals
- Simple initiation, cessation, and re-engagement of services
- Transparent augmentation of your full-time network support staff
- Comprehensive reporting of all services performed
- Available escalation from Tier 1 up to Tier 3 support so even the most challenging issues get resolved fast
- Close working relationship with a top-level, full-service source for IT expertise
Progent's shared Help Desk program is a proven on-going staff expansion option that enables IT groups to share the responsibilities of Call Center support seamlessly between their in-house network personnel and Progent's extensive team of technical support experts. Acting as a seamless extension of your full-time Help Desk, Progent's shared Call Center service is a collaborative support alternative powered by the industry's leading shared professional services (PSA) tool for managing, service calls, generating tickets, assigning ownership, monitoring progress, and producing documentation.
Why Choose Progent?
Progent has two decades of experience providing online and on-premises network services for businesses of all sizes throughout the United States. Progent’s engineers hold top certifications from Microsoft, Cisco, Linux vendors, VMware, Citrix, Palo Alto Networks, and other leading technology companies. Progent's security and compliance experts hold advanced certifications including CISSP, CISA, and GIAC. Learn more details about Progent's technology certifications.
Progent's Areas of Expertise for Allentown, Pennsylvania Companies
Progent's veteran roster of certified consultants and technical experts offers Allentown, Pennsylvania companies a wide range of remote technical guidance and troubleshooting services. Areas of expertise covered under Progent's consulting program for IT service providers include:
- Exchange 2019 Consulting
- Microsoft Exchange Server 2016 Integration
- Microsoft Windows Server 2019 Migration
- Windows Server 2016 Integration
- Windows 10 Support
- Windows 8.1 Migration
- SharePoint Integration
- SQL Server Migration
- Active Directory and Azure AD Design
- Microsoft 365 Configuration
- Microsoft Dynamics GP (Great Plains) Expertise
- Microsoft Azure, AWS, Google Cloud
- Remote Network Support
- Teleworker Support Services
- Cisco Network
- Juniper Expertise
- Cisco Routers Expertise
- Security and Compliance Monitoring
- Disaster Recovery Planning
- Stealth Penetration Testing
- Firewall Integration
- Call Center Services
- Desktop Support
- Colo Data Center Solutions
- System Center Operations Manager (SCOM) Monitoring
- Configuration Manager Automation
- Microsoft Access Programming
- Virtualization Management
- Hyper-V Configuration
- VMware vSphere Configuration
- Citrix XenApp Configuration
- Cisco Unified Communications Manager/CallManager
- Apple macOS and iPhone Expertise
- Smartphone Management
- iPhone Support
- Google Android Phone Integration
- Ransomware Defense and Recovery
- Data Backup/Restore Consulting
- Cisco VoIP Phones and Conferencing
- Skype for Business Help
- Microsoft Teams Integration
- Wi-Fi AP Setup
- Wi-Fi Site Assessments
Contact Progent for Temporary IT Staffing for Allentown, Pennsylvania Businesses
To find out more about Progent's short-term supplemental staffing services for Allentown, Pennsylvania businesses, call
An index of content::
VMM 2016 Management Server Online Consulting
SCVMM 2016 and Nano Server Technology Consulting Services
System Center 2016 Virtual Machine Manager is part of Microsoft's System Center 2016 family of IT infrastructure monitoring and management products and is designed to provide a unified mechanism for configuring and administering virtualized datacenters across hybrid networks that can include private clouds and Azure publics cloud resources. Progent's SCVMM 2016 consulting experts can assist organizations of all sizes with any aspect of designing, implementing, and managing a SCVMM 2016 ecosystem. Progent can review your virtualization architecture, show you how to migrate smoothly from older versions of Virtual Machine Manager, design processes for building and installing virtual machines and VM hosts, design fault-tolerant compute and storage clusters, connect your datacenter infrastructure with public cloud services, set up virtual switches and load balancers, develop and debug PowerShell scripts, and help you assess the potential advantages of the latest technologies like Storage Replica and Host Guardian Service. Progent's virtualization experts offer world-class Windows Hyper-V consulting and VMware ESXi expertise.
Trend Micro Network Consultants
Security Companies McAfee
Progent offers small and medium size companies expert support for Intrusion Protection Systems and IPsec VPN solutions from major firewall and VPN security vendors such as WatchGuard, Juniper Networks, and Symantec. Progent can help you design a comprehensive security strategy and choose appropriate products from a variety of suppliers to achieve your security objectives while sticking within your spending restraints.
Configuration SCCM 2012 Migration
SCCM 2012 Patch Management Online Technical Support
Progent can help you to prepare for, deploy, and operate System Center 2012 R2 Configuration Manager. Progent can assist you to upgrade efficiently to SCCM 2012 from a legacy change management platform or help you to modify your existing SCCM 2012 environment to accommodate your evolving business requirements. In addition, Progent can assist you to build an infrastructure that fully supports SCCM by providing expertise with related Microsoft platforms such as ADDS, SQL Server and SQL Server Reporting Services (SSRS), and Internet Information Services.
Cisco Expert Network Manager UNIX Online
Solaris Remote Specialists
Progent provides nationwide remote technical support and consulting services for companies that run Solaris networks or whose information systems include a combination of Sun Solaris and Microsoft products. Online network consulting offers optimum return for your information technology budget by extending client productivity and limiting the time charged for computer analysis and repair. Advanced online support technology and experienced service specialists and consultants allow Progent to handle the majority of network issues without squandering time and money by going to your site. In the vast majority of cases your network issues can be dealt with over the phone or through a combination of phone help and remote network analysis. Progent can make available Cisco certified CCIE network experts and CISA and CISM certified security professionals to help with the toughest network issues.
64-bit Server Technical Support
64-bit Processing Engineers
Progent's Microsoft-certified consultants can help you design, document, carry out, manage, and troubleshoot a system-wide move to 64-bit server and desktop operating systems and applications. Progent can help you pilot your 64-bit infrastructure to verify that it handles all of the important 32-bit programs that you want to keep as well as the latest 64-bit editions of applications you plan to install.
MS SQL 2008 Support and Integration
Microsoft SQL 2008 IT Services
Microsoft SQL Server 2008 offers powerful, familiar tools to computer experts as well as to information workers, lessening the difficulty of designing, integrating, administering, and accessing enterprise information and analytical programs on platforms ranging from mobile devices to corporate information systems. The complexity and interconnectivity requirements of Microsoft SQL Server 2008 call for a network consultant with real-world experience and broad knowledge in planning and building information-based, end-to-end business IT applications. The knowledge and experience of Progent's Microsoft-certified technical team, with an average of more than 10 years of professional work involving Microsoft technology, assures you success in designing, deploying and managing Microsoft SQL Server 2008 applications that are well integrated with the Microsoft .NET platform.
Remote Workforce Collaboration Remote Support
Offsite Workers Collaboration Software Online Help
Progent can assist small and medium-size companies to implement collaboration software to enable their teleworkers to engage in productive interaction with colleagues and clients.
Windows Server 2012 R2 Hyper-V Virtual Switch Support Services
Technical Support Services Windows Server 2012R2 Clustering
Progent's certified consultants can assist you to evaluate the benefits of Microsoft Windows Server 2012 R2 for your company, develop pilot environments and rollout plans, tune your infrastructure for local, multi-location, private or public cloud-based, and partial-cloud environments, educate your IT management staff, develop an enterprise-wide security strategy, streamline IT management, help with creating applications, and build and validate a DR/BC plan.
Online Microsoft Office 365 Training Consult
Online Office 365 Word Training Assessment
Progent offers customized remote instruction for an array of desktop apps and operating systems including Office and Office 365 Excel, Word, PowerPoint and Project plus Acrobat Writer, Adobe Photoshop, Crystal Reports, and Microsoft Windows 10. Remote instruction provides the advantages of conventional in-person seminars, such as immediate communication between clients and trainers, but eliminates the costs of travel and the challenge of trying to synchronize the schedules of many workers. Offered to single students or groups of any size, Progent's live online training allows the trainer to conduct the class from a remote office while the students can be spread across an office or all over the the U.S. Virtual instruction deploys proven teaching tools such as broadcast white boards, electronic hand-raising, and shared applications. Sessions can be short and targeted to specialized subjects or longer in time and wider in coverage.
Consultant Services ProSight Virtual Machine Hosting
ProSight Virtual Hosting Engineer
Progent's ProSight Virtual Hosting service offers proven virtualization technology, a state-of-the-art data center, and the technical support services of Progent's Microsoft-certified engineering group to provide small companies with a comprehensive information technology outsourcing solution that enhances network dependability and protection, eliminates management hassle, and cuts costs. With Progent's Private Cloud Hosting, a small or midsize business can have each of its operating system platforms and key application servers supported within a safe and reliable facility on a high-performance, non-stop virtual server set up and maintained by Progent's computer support experts.
Small Business IT Outsourcing Companies Microsoft
24x7 Microsoft Office 2003 Computer Network Consultant
Progent’s IT outsourcing services provide economical computer consulting for small companies. Whether it includes planning network infrastructure, setting up an internal Help Desk or using an outside one, deploying an updated e-mail system, monitoring your network, or developing a web-based eCommerce application, outsourcing your network technical services can reduce expenses and minimize uncertainties, permitting IT support budgets to grow in a more linear and controlled manner than is feasible by building up a large, knowledgeable internal IT staff. Progent’s Outsourcing White Paper and datasheets explain how Progent can help you create a protected and highly available network foundation for your vital applications based on Microsoft Windows such as Microsoft Office XP, Microsoft Office 2003, and Office 2000.
Office Word training Consultant Services
Specialists Office Word and SharePoint
Progent's certified Office Word and Office 365 Word consultants can provide a wide selection of affordable remote consulting services to assist you to manage and troubleshoot your legacy Microsoft Word environment or assist you to upgrade to a current version of Office Word. Support available from Progent's experts include VBA programming, isolating and resolving compatibility issues between different releases of Word, integrating Office Word with different Microsoft Office apps like Office Excel and Microsoft Outlook or with 3rd-party data sources and add-ons,infrastructure optimization for dependable. reliable cloud access, security support, smart phone and tablet integration, and remote training tailored for individuals or groups.
Microsoft Dynamics GP Application Consulting
Designer Microsoft Dynamics
Progent's seasoned solution designers and software developers can assist your company to create enhancements to Microsoft Dynamics GP/Great Plains that support the unique needs of your business without losing the benefits of Windows integration and connectivity. Progent can also offer expertise with a range of software development technologies that can be utilized to build user-interface and data integrations with Microsoft GP. These integration tools include Dexterity, Modifier, Visual Studio Tools for Microsoft Dynamics GP, Extender, eConnect, Web Services for Microsoft Dynamics GP, Integration Manager and ODBC.
Classes Live Online Microsoft Office
Online Photoshop Training Computer Expert
Progent's webinar training classes offer small businesses the cost savings, convenience, and versatility of online learning and the proven training techniques of seasoned teachers who utilize advanced collaboration software to reproduce live, participatory learning environments. Progent can provide webinar education for popular desktop software including elements of Microsoft Office suite such as Microsoft Excel, Word, PowerPoint, and Outlook: MS Dynamics accounting and reporting software including MS Dynamics GP; plus other popular desktop applications such as Photoshop, Acrobat Writer, and Crystal Reports.
Open Now Cisco Experts Google GCP hybrid cloud integration Professionals
Consulting Services Google Cloud Kubernetes
Progent can provide affordable remote and on-premises support to help businesses to move any portion of their critical network resources to Google Cloud Platform (GCP). This can save management hassle and equipment costs and allow the use of Google's cutting edge AI and machine learning tools. Progent can assist your IT team with every aspect of Google Cloud Platform migration and troubleshooting including requirements analysis, preparedness evaluation, architectural design and review, testing, deployment, administration, performance optimization, licensing management, backup/restore solutions, and security.
Intune Mobile Device Managemnet Network Consultation
Microsoft Configuration Manager Server Recovery
Progent's Microsoft-certified consultants can assist you to automate desktop software update deployment by delivering support for management platforms like Configuration Manager 2007, Systems Management Server 2003, and Windows Server Update Services.
Small Business WiFi Network Engineer
Top 802.11ax Management On-site Technical Support
Progent's Wireless Consulting Services offer a convenient, economical option for businesses of any size to deploy, manage and troubleshoot advanced wireless connectivity solutions. For 802.11n and the latest 802.11ac wireless environments, Progent can help you design and deploy hardware such as Cisco's Aironet and Meraki wireless access points and wireless network controllers. For wireless messaging and web-based applications, Progent supports Apple IOS iPhones, Apple iPads, Google Androids, and Windows smartphones and tablets.
Small Business 500 Access Point Remote Support
Small Business 100 AP Computer Consulting
Progent's Cisco-certified Wi-Fi technology consulting experts can assist you to configure, manage, and debug Cisco Small Business Wi-Fi APs.
Online Consulting Microsoft Office 2000
Microsoft Office System Network Consulting Experts
Progent applies no initialization fee and requires no monthly commitment for services provided during regular working hours. Progent's small granularity avoids big bills for quick solutions so you will not be tempted to allow minor problems to stay unaddressed. .
Computer Consultant Windows Server 2016 Scale Out Clusters
Windows Server 2016 Security and Compliance Network Consultant
Progent's Windows Server 2016 disaster recovery/business continuity consultants can assist you to plan and deploy a DR solution built around Microsoft's most advanced Failover Clustering technologies such as Cluster Operating System Rolling Upgrade for non-disruptive migration to Windows Server 2016, Storage Replica for crash-consistent Recovery Point Objective (RPO), Storage Spaces Direct for high-performance network-attached storage using low-cost equipment, Virtual Machine Load Balancing for improving the speed and fault-tolerance of Failover Clusters while reducing capital investment and operational expenses, and Cloud Witness for fast, economical creation of a failover cluster quorum witness.
Online Support Services At Home Workers Cloud Integration
Remote Workers Cloud Integration Specialists
Progent can assist small and medium-size businesses to set up their offsite workforce with efficient integration with public cloud applications and services.
Monitoring and Reporting IT Services
Comprehensive Event Management IT Consultants
Remote continuous network monitoring, automated alerts, and periodic analytical reporting are vital to maintaining the proper operation of your IT system and avoiding unnecessary and costly disruptions. Remote Monitoring and Management technology has progressed so far that businesses of all sizes can get a level of network stability that was previously limited to enterprises. Progent can provide a variety Remote Monitoring and Management options available as economical service packages created to assist your company to identify and fix a an array of network problems before they can disrupt productivity.
wireless VoIP phone integration On-site Technical Support
wireless IP phone security Outsourcing
Progent's Cisco wireless VoIP phone configuration and troubleshooting consultants can provide online and on-premises support to help your organization create and manage a Cisco wireless IP phone solution by delivering services that range from troubleshooting the configuration of a wireless IP phone or AP to providing comprehensive project management outsourcing or co-sourcing for modernizing the Wi-Fi architecture of a campus.
Co-managed Help Desk Online Support
Cisco Experts Supplemental Call Center IT Consulting
Progent's Standard Help Desk Services provide a comprehensive solution that handles all aspects of remote desktop support from service requests through ticketing, remote desktop control, status tracking, problem solving, and reporting. Support services are offered at a significant discount off Progent's regular Level 1 desktop service rates, and Progent can provide the option of rapid on-demand escalation to Level 2 and Level 3 experts to handle the most problems.
Exchange Online Consulting
Outlook Network Help
Progent's Microsoft-certified consultants have two decades of background providing electronic messaging and integrated telecommunications/email solutions for businesses. Progent offers economical Microsoft Exchange 2007 Server consulting services to enhance email security and virus protection, achieve fault tolerant email, and facilitate remote and wireless email access. Progent’s Microsoft Exchange help and support offerings can assist you in planning and implementing a Microsoft Exchange update or a move from a legacy SMPT server or outdated Microsoft Exchange product such as Exchange 5.5 to Microsoft Exchange Server 2010.
Service Reports Network Consultant
After Hours Microsoft Certified Expert Consultant Services Service Reports
Progent uses a sophisticated service reporting system that stores and organizes complete documentation for all billed support activities. Unlike some independent consultants or local support organizations who provide scant documentation or specifics of tasks done, each service delivered by Progent is accompanied by full documentation. Every Progent staff member has use of the service reports sent by each staff member to every customer. The discipline of documenting and organizing service records allows more efficient service and eliminates a variety of typical misfortunes such as when a service client is effectively held hostage to a consultant who refuses to let go of vital service information.
Full-Time Job Telecommuting Cisco Consulting
24x7x365 Recruiter Cisco Consultant Freelance Jobs
If you are an information technology consultant with system support expertise, teaming with Progent and assisting our customers will expand your skills via collaboration with Progent's staff of motivated, high-output consultants. Progent's commitment to providing IT consulting and computer support to small businesses will give you the chance to work in depth with business leaders and contribute significantly to the success of dynamic companies. In addition, Progent's virtual office network offers the most advanced technology for remote support and wireless access to allow you to deliver fast solutions when you take on business-critical problems.
Firepower Management Center Engineer
Computer Engineer ASA and PIX Firewall
Progent's Cisco-premier CCIE network experts can help you to maintain your current PIX or Cisco ASA 5500 firewalls or migrate to Cisco ASA 5500-X firewalls with Firepower Services. Progent can also help you to design, deploy, optimize, administer and troubleshoot firewall solutions based around Cisco ASA 5500-X firewalls with Firepower Services
Cisco Planning Technical Support Outsource
After Hours Cisco Access Point Networking Support
Progent's Cisco CCIE network infrastructure consultants can assist your business to configure, manage, upgrade and troubleshoot Cisco products. Progent offers Cisco, Meraki and Nexus switch consulting, ASA firewall consulting, Meraki and Aironet Wi-Fi access point consulting, Cisco IP phone support, and CUCM/CallManager software support.
Consultant Exchange 2007 Server
Microsoft Exchange Outsourcing
Progent's Microsoft certified support team can show you how to design and deploy an efficient in-place Exchange Server 2007 migration plan that minimizes network disruption, reduces long-term service requirements, and makes your Microsoft Exchange Server 2007 easy to administer. For complicated multiple server or multi-location upgrades, Progent offers the experience to complete your move rapidly and affordably. Progent's Microsoft Exchange Server 2007 help, repair, and design offerings include expertise with the configuration of outside vendor enhancements of Microsoft Exchange Server 2007 and the creation of unified messaging implementations powered by Exchange Server 2007.
Private Clouds for Small Businesses Professional
Private Cloud Solutions Technology Professional
Progent's Private Cloud Hosting service provides comprehensive hosting of a small or mid-size organization's servers in a solution that delivers the highest level of dependability and scalability and is in addition simple to move to another host. Progent's Private Cloud Hosting options are built on mature virtualization architectures that allow small and midsize companies with multi- platform environments to save significantly on the expense of capital equipment, system support, and IT administration while achieving enterprise-class fault tolerance and an unprecedented degree of vendor flexibility.
Immediate Microsoft Dynamics Business Central Design and Installation
Emergency Applications Consultants Microsoft Dynamics AX
Progent can give you access to programmers who can modify your Microsoft Dynamics ERP, MRP, and accounting system packages to match your unique business needs. Progent’s Microsoft support experts offer expertise in Microsoft AX ERP Software, Microsoft Microsoft Navision, Microsoft Solomon, and Microsoft Retail Management Software. Progent also offers expert e-Commerce consulting support for safe, company-wide information sharing as well as interfacing with Customer Relationship Management packages.
Information Risk Assessment Consultant
Top Quality Security Evaluation Consultant Services
Progent offers several security packages intended to provide larger corporations an impartial and thorough security audit from a team of premier security consultants. All Progent's security assessment bundles incorporate a collection of procedures including automated scans from within and from outside your company firewall, expert interpretation of results by certified security engineers, production of a report explaining the results, plus an interactive high-level executive summary and a detailed live outbrief for in-house network administrators.
24 Hour Consulting MySQL application development
Microsoft Access application programming Technology Professional
Progent’s team of expert programmers, relational database architects, and project managers can help large businesses to complete development programs for Windows, Linux, or Web applications. Progent's enterprise co-sourcing services include fast access to seasoned program managers for advanced planning and program co-ordination or Progent can help customers fill in expertise gaps by offering relational database architects and programmers skilled in building line-of-business applications based on SQL Server, Oracle, or MySQL. Progent's SharePoint consultants can help clients to integrate SharePoint with other data sources such as SQL Server and Office Excel to create data-intensive intranets and portal sites. Progent also offers experience with web development tools and can help businesses to build, enhance, troubleshoot, or port web-based applications to take advantage of the most current web technology.
Aironet Wi-Fi AP Management Specialist
Aironet Outdoor APs Online Support
Progent's Cisco certified Wi-Fi consultants offer economical remote and on-premises support for legacy and current 802.11ac Aironet wireless APs and Progent can assist you to design and manage Wi-Fi solutions that include indoor and outdoor/ruggedized Aironet access points.
Support Outsourcing Exchange 2013
Exchange 2013 Availability Specialists
Exchange 2013 incorporates major improvements to the functionality of its predecessor Exchange Server 2010 and introduces important innovations plus a redesigned architecture. These improvements favorably impact vital facets of IT such as ease of administration, high availability (HA), security and compliance, cost of ownership, collaboration, extensibility, performance, cross-version interoperability, and the user experience. Progent's certified Exchange Server 2013 consultants can assist your organization to understand the potential advantages of migrating to Exchange 2013, create an efficient test and deployment strategy, and train your IT team to maintain your Exchange 2013 solution. Progent also offers ongoing online consulting and support and management for Microsoft Exchange Server 2013.
Microsoft Exchange Server 2016 Upgrade Information Technology Consulting
Exchange Server 2016 Upgrade Online Troubleshooting
Progent can assist your business in any and all phases of your migration to Exchange 2016 such as planning HA architecture for an on-premises, cloud-based or hybrid environment; licensing compliance for Exchange Server and Windows Server 2012 R2 or later; migrating mailboxes; Hyper-V design; determining mass storage capacity required for your virtual machines, mailbox databases and logs; setting up hardware load balancing (HLB) for high-availability CAS services; designing, setting up and testing Exchange Servers and Windows Servers and DAG groups; integration with SharePoint; preparing the firewall; creating SSL certs; providing client remediation with Office desktop or Microsoft Office 365; and configuring Outlook on the web.
Application Monitoring Consulting Services
24/7/365 MOM 2007 On-site Technical Support
Remote 24x7 network monitoring, automated alarms, and periodic reports are crucial to maintaining the health of your network and eliminating preventable and expensive disruptions. Remote Monitoring and Management (RMM) solutions have advanced to the point that businesses of any size can afford a degree of protection that was previously limited to enterprises. Progent offers a variety Remote Monitoring and Management options available as economical services created to help your company to detect and fix a an array of network problems before they can impact productivity.
