Allentown Consulting Support
Short Term IT Staffing for Network Support Groups
Besides offering rapid contact with high-level network professionals and subject matter experts to assist Allentown, Pennsylvania organizations to resolve discrete IT issues or longer-term initiatives, Progent can provide temporary staff augmentation to deal with more broadly defined assistance such as desktop help, network administration, and Help Desk services. Short-term staffing can help businesses to deal with expected or unexpected increases in the need for IT services, which may be caused by scenarios such as mergers and acquisitions, data center moves, technology upgrades, business process changes like work-from-home, disaster recovery, busy seasons, or new compliance requirements. Temporary IT staff augmentation can also cover voids caused by the absence of in-house staff members because of scheduled vacations, health issues, termination, or other reasons.
Advantages of Progent's Temporary Staff Augmentation Services
Progent's temporary staff augmentation services give organizations the versatility to respond to surges in demand for IT services without dealing with the expense and hassle associated with vetting and recruiting appropriate IT personnel and without the burden of adding to your permanent head count.
Key features of Progent's temporary supplemental staffing services include:
- Rapid access to reliable network professionals
- Simple initiation, cessation, and resumption of services
- Transparent augmentation of your in-house IT team
- Comprehensive documentation of services performed
- Available escalation from Tier 1 up to Tier 3 services so even the toughest problems can be handled fast
- Strong working relationship with a top-level, full-spectrum resource for IT expertise
Progent's shared Call Center program is a proven flexible staff expansion alternative that enables IT groups to divide the responsibilities of Call Center support transparently between their full-time network personnel and Progent's nationwide pool of technical support experts. Working as a transparent extension of your full-time Help Desk, Progent's co-managed Call Center service is a joint support solution based on by the leading group professional services tool for managing, service requests, ticketing, assigning responsibility, tracking progress, and generating documentation.
Why Choose Progent?
Progent has 20 years of experience delivering online and on-premises IT services for businesses throughout the U.S. Progent's IT experts hold top certifications from Microsoft, Cisco, Apple, VMware, Citrix, IBM, and other technology leaders. Progent's security and compliance experts have earned top certifications including ISSAP, CISM, and CRISC. Learn more details about Progent's technology certifications.
Progent's Practice Areas for Allentown, Pennsylvania Organizations
Progent's seasoned team of certified engineers offers Allentown, Pennsylvania organizations a broad array of remote consulting and troubleshooting expertise. Areas of expertise covered under Progent's reseller program for network service firms include:
- Exchange Server 2019 Consulting
- Microsoft Exchange 2016 Migration
- Windows Server 2022 planning
- Windows Server 2019 Integration
- Windows Server 2016 Integration
- Windows 11 Migration Support Services
- Windows 10 Integration
- Windows 8.1 Consulting
- SharePoint Development
- SQL Server Integration
- Active Directory and Azure AD Planning
- Office/Microsoft 365 Integration
- Microsoft Dynamics GP (Great Plains) Consulting
- Azure, AWS, Google Cloud
- Online Network Support
- Work from Home Support Services
- Cisco Infrastructure
- Juniper Infrastructure
- Cisco Routers Consultants
- Cybersecurity Consultants
- Pentesting with NodeZero
- Business Continuity Planning
- Stealth Penetration Testing
- Firewall Integration
- Help Desk Call Center Outsourcing
- Desktop Support
- Colo Data Center Solutions
- Operations Manager (SCOM) Monitoring
- System Center Configuration Manager Expertise
- Microsoft Access Consulting
- Virtual Server Automation
- Rapid, Affordable .NET Application Development.
- Hyper-V Configuration
- VMware vSphere Configuration
- Citrix XenApp Integration
- Cisco Unified Communications Manager/CallManager
- Apple macOS and iOS Support
- Smartphone Management
- iPhone Integration
- Android Phone Support
- Ransomware Defense/Recovery
- Backup/Recovery Expertise
- Cisco VoIP Technology and Video Conferencing
- Skype for Business Support
- Microsoft Teams Integration
- Wi-Fi 6/6E Access Point Configuration
- Wi-Fi Predictive and On-premises Surveys
Contact Progent for Temporary Staffing Services for Allentown, Pennsylvania Organizations
To find out more about Progent's short-term supplemental staffing services for Allentown, Pennsylvania businesses, call
An index of content::
Co-managed Heldesk Consulting
Shared Computer Support Help Desk Remote Troubleshooting
Progent's Standard Help Desk Services provide an end-to-end solution that manages all aspects of remote Level 1 desktop support from service requests through ticketing, screen sharing, progress tracking, problem resolution, and reporting. Help Desk services are offered at a significant discount from Progent's normal Level 1 desktop support rates, and Progent offers the option of rapid on-demand escalation to subject matter experts to handle complex issues.
Computer Consultant Branch Location
Microsoft and Cisco Certified Expert Branch Location Technical Support Services
Years of experience providing Microsoft support and Cisco technology consulting has allowed Progent to build a unique capability for serving branch offices that need network help with the flexibility common to with small organizations but which includes effective communications, thorough documentation, and compliance with enterprise IT protocols. If your enterprise maintains a sales office located anywhere in California or any region served by Progent's consultants, Progent can offer a wide array of on-premises and on-line network consulting services and network architecture assistance.
Network Engineer Hornetsecurity Altaro M365 Teams Chat Backup
Hornetsecurity Altaro 365 Total Teams Chat Backup Support Outsourcing
Progent is an authorized Hornetsecurity/Altaro partner and can plan, install, and manage an implementation of 365 Total Backup to safeguard your Microsoft 365 mailboxes, files residing within your organization's OneDrive Accounts and SharePoint sites, user and group Teams Chats, plus files on Windows-powered endpoints.
Security Firms WatchGuard XTM Firewall
WatchGuard Firebox M470 Firewall Network Security Testing
Progent offers support services for WatchGuard Firewall/VPN security appliances including the WatchGuard Firebox and XTM series of Firewalls and the Firebox SSL Core VPN Gateway. Progent's WatchGuard consultants can help you select, configure, and manage a WatchGuard Firewall/VPN product that aligns with your network security needs and budget. Progent can help you to manage outdated WatchGuard firewalls or migrate efficiently to current WatchGuard firewalls.
Microsoft Access development Technology Professional
Access Development Companies
Progent offers affordable remote support for all releases of Microsoft Access including desktop and browser-based versions and can provide advanced assistance for application development, database conversion, performance tuning, report design, and troubleshooting. Progent also offers tailored online classes for Office Access programming and DBA services.
Ekahau Wi-Fi Troubleshooting Computer Consultant
Ekahau Wi-Fi RF Spectrum Analysis IT Consultant
Progent's Ekahau-certified Wi-Fi experts can help your business to plan, deploy, optimize, manage and troubleshoot a Wi-Fi solution customized for your building. Progent offers remote or onsite expertise for Ekahau Pro for predictive Wi-Fi design and Ekahau Sidekick for onsite RF analysis.
DopplePaymer ransomware hot line Professionals
ransomware system rebuild Consultants
Progent's Ransomware Hot Line provides 24x7 access to a seasoned ransomware recovery expert who can assist you to contain the progress of an active ransomware attack. Call 800-462-8800
24/7 Microsoft Exchange 2000 Support
Exchange 2000 Migration Consulting
Progent is one of the most expert network support companies for integrating e-mail systems based on Microsoft Exchange 2000. Progent specializes in helping small companies derive all the advantages of Exchange Server 2000 for typical situations including upgrading from Microsoft Exchange 5.5, migration from an ISP-managed or POP3 e-mail environment, and jobbing out your Exchange 2000 administration.
CISM Security Security Phone Support Professionals
Remote Computer Support Engineers
For medium-size companies who need IT consulting services, Progent offers an array of options such as on-site help, on-line support, phone-based Call Center, 24x7 support with automatic system monitoring, temporary staffing, business relocation services, software programming, and professional consulting. For medium-size companies in California or other areas covered by Progent's onsite consultants, Progent provides expert in-person help for fixing technical issues rapidly and economically.
Private Cloud Hosting for Virtual Data Centers Consultancy
Private Clouds for Small Businesses Consulting Services
Progent's ProSight Virtual hosting services provide small and midsize businesses a range of advantages such as reduced capital expenditures, savings on operational costs, improved management focus, world-class security, enhanced fault tolerance, and regulatory compliance.
ProSight Infrastructure Management Support Outsourcing
IP Address Management Online Support Services
ProSight WAN Watch is a network infrastructure monitoring and management service that makes it easy and affordable for small and mid-sized businesses to diagram, monitor, reconfigure and troubleshoot their networking hardware like routers, firewalls, and access points as well as servers, endpoints and other devices. Incorporating cutting-edge Remote Monitoring and Management (RMM) technology, WAN Watch ensures that infrastructure topology maps are kept updated, copies and manages the configuration information of virtually all devices on your network, tracks performance, and generates alerts when problems are discovered. By automating complex network management activities, ProSight WAN Watch can cut hours off common tasks such as making network diagrams, expanding your network, locating devices that need important software patches, or isolating performance issues.
Immediate SQL Server 2019 Always On Availability Groups Troubleshooting
SQL Server 2019 and Power BI Information Technology Consulting
Progent's Microsoft-certified SharePoint 2019 and SharePoint Online consultants can provide affordable online and onsite consulting expertise, application development, and debugging services for organizations of all sizes who intend to upgrade to SharePoint 2019 or SharePoint Online from prior versions of SharePoint. Progent can help customers design and execute a cost-effective upgrade to SharePoint 2019 on prem, SharePoint Online, or a hybrid network model that combines onsite and cloud resources into a cohesive intranet system.
Cisco Security Small Office IT Consulting Services
Cisco VoIP Implementation Services
Progent offers fast remote support from Cisco CCIE networking experts. Progent's CCIE experts can link to your environment via advanced remote diagnostic utilities to deliver quick and affordable analysis and remediation of critical network infrastructure problems.
Immediate NetApp SnapMirror Specialists
NetApp MetroCluster Switchover Professionals
NetApp MetroCluster is a high-availability and disaster recovery platform that uses array-based storage clustering with synchronous replication to deliver fast, zero RPO disaster recovery (DR) between sites located up to 300km apart from each other. Progent's team of veteran IT consultants can assist you to plan, deploy, administer, update, test and troubleshoot a disaster recovery solution based on NetApp MetroCluster. Progent can assist you to choose a topology for your MetroCluster environment that aligns with your functional needs and IT budget. Progent can make sure you adhere to best practices for configuring your MetroCluster solution by delivering help with procedures like assigning disk pools, determining aggregate layout, setting up NetApp FlexVol volumes, setting up Data ONTAP configuration replication service, installing switches, designing a tiebreaker mechanism, setting up a TCP/IP configuration replication network between your storage clusters, and testing your disaster recovery solution to prove compliance with information assurance standards and regulatory mandates.
24-Hour Consultant Ransomware Recovery Preparedness Audit
Ransomware Recovery Readiness Audit Consult
Progent's ProSight Network Audits offer a quick and affordable way for small and mid-size businesses to get an objective evaluation of the health of their information system. Based on a selection of the leading remote monitoring and management (RMM) tools available, and supervised by Progent's world-class group of IT professionals, ProSight Network Audits show you how closely the configuration of your essential infrastructure assets conform to industry leading practices. The Basic and Advanced options for ProSight Network Audit services are available at a low, one-time cost and provide instant ROI like a more manageable and safer Active Directory environment. Both versions also offer the long-term benefits of advanced remote network monitoring and management (RMM) technology. These advantages can include easier management, improved compliance with government and industry security requirements, higher utilization of network assets, faster problem resolution, more reliable backup and recovery, and less downtime.
Meraki AP Management Professionals
Meraki WiFi 6E AP Computer Consulting
Progent's Cisco-Meraki Wi-Fi access point consultants can help your organization to design, set up, administer and debug Cisco's Meraki-based Wi-Fi networks for environments from a small office to a campus or a multi-site enterprise. Progent can also assist clients to incorporate other Cisco devices for unified management.
Remote Workforce Endpoint Security Network Consultant
Offsite Workforce Security Network Consultants
Progent can assist small and mid-size organizations to implement endpoint security protection systems and provide response expertise to support teleworkers.
Microsoft Certified Partner Design Firms DotNET
MCSE Expert Certified ASP.NET Core Coding
Progent's application experts have worked for two decades with .NET tools and the Visual Studio development system and are able to build or enhance .NET applications quickly and at low cost.
SCVMM 2012 and Windows Server 2012 Online Troubleshooting
Virtual Machine Manager IT Consulting
Progent's Microsoft-certified consultants can assist businesses of all sizes to adhere to leading practices to configure SCVMM 2012 hosts and host groups, networking, storage systems, and libraries; plan, deploy, and manage private clouds, VMs, and services in SCVMM 2012; and integrate SCVMM 2012 with System Center 2012 Operations Manager for comprehensive monitoring. Progent can help your company to migrate from an older release of SCVMM or from another management system, and Progent can help you to optimize and troubleshoot your current SCVMM environment so you get the highest possible return on investment.
UNIX with Windows On-site Technical Support
Urgent Windows, UNIX, Solaris Remote Support Services
If your business has a UNIX, Linux, or Solaris environment or a multi-OS network, Progent's CISA and CISSP-premier consultants can assist your whole organization in a broad array of security topics such as security administration practices, security architecture and models, connection management systems and techniques, applications development security, operations security, physical security, communications, infrastructure and Internet security, and workplace recovery preparedness. CISA and CISSP define the core skills and worldwide standards of performance that information security managers are expected to possess. These certification provide executive management the confidence that those who have achieved their CISM or CISSP certification have the background and theory to deliver effective security management and engineering services.
Duo Two-factor Authentication (2FA) Setup and Support
Duo MFA and Single Sign-on Network Consultant
Progent's Duo service plans utilize Cisco's Duo technology to protect against stolen passwords by using two-factor authentication (2FA). Duo supports one-tap identity confirmation with Apple iOS, Google Android, and other personal devices.
Project Server Integration
Microsoft Project Server Design
Progent's Microsoft engineers offer advanced support in deploying, managing and troubleshooting all versions of Microsoft Project Server and can deliver a broad variety of cost-effective online support services based on proven best practices to assist businesses of all sizes to get all the benefits of this powerful platform. Consulting support offered by Progent include solution planning, software configuration and migration, strategies for secure file and status sharing among onsite and offsite users, network optimization, and customized webinar training.
Database Application Development Technology Professional
RDBMS Support
Progent's certified database developers offer small and midsize businesses online support for popular RDBMS products such as Microsoft SQL Server, Oracle, MySQL, and Microsoft Access. Consulting support offered by Progent include installation and integration, database architecture and coding, management support, synchronization solutions, storage management, performance optimization, migration, information security, backup/restore options, troubleshooting, and webinar training.
Microsoft SharePoint 2013 Excel Services Computer Consulting
SharePoint 2013 Migration Outsourcing
Progent has been providing SharePoint consulting services since the first SharePoint product was released more than 20 years ago, and Progent has the scope of IT know-how to help organizations of any size to design and implement a SharePoint Server 2013 installation and create SharePoint 2013 apps that add significant business value to your information network. Progent's Microsoft-certified consulting team can assist you to evaluate the business advantages of upgrading to SharePoint 2013 or SharePoint Online from older releases of SharePoint or from a different collaboration environment; determine whether an on-premises, Cloud-based or hybrid deployment is best suited for your organization; and pick the right version of SharePoint 2013 for your purposes. Progent offers comprehensive project management outsourcing or can assist in specific jobs related to your SharePoint 2013 deployment.
Consultants Internet Access
Specialists Internet Access
Progent offers access to the cost-effective services of online Internet connectivity experts to help your organization to evaluate or enhance your Internet services so your Internet access solution matches your business requirements. Services provided by Progent's engineers include assessment of your existing bandwidth use, carrier and service plan comparison and selection, network provisioning, and managing a smooth move to a new carrier and/or service arrangement. Provisioning can include enhancing current routers and configuring additional ones, setting up firewalls, and designing dependable BGP architectures.
After Hours Help and Support Remote Monitoring and Reporting
24x7 Remote Monitoring and Reporting Integration Services
Progent's Microsoft-certified consultants have more than 10 years of experience designing, deploying, enhancing and troubleshooting Microsoft SCOM environments and offer organizations of all sizes advanced remote or on-premises consulting services for Microsoft SCOM 2012. Progent can help you to plan a topology for SCOM 2012 servers that provides the responsiveness and availability required to monitor your IT resources efficiently, whether your datacenters are on-premises, in the cloud, or a mixed environment. Progent can also help you to install and customize Microsoft SCOM 2012 management packs according to leading practices for monitoring network infrastructure and both Microsoft and third-party apps and services. In addition, Progent can provide responsive remote or onsite technical support to help you to fix serious issues uncovered by Microsoft SCOM 2012.
Check Point Firewalls Forensics Services
Check Point Security Gateways Security Organizations
Progent's Check Point Software firewall consultants can show you how to design, configure, and manage firewall solutions built around Check Point Next Generation firewall appliances and Check Point's subscription-based security services. Progent's consultants can also assist you maintain legacy Check Point firewall models or upgrade efficiently to Check Point's modern security gateways.
Exchange 2003 Server Support Outsourcing
Exchange Server 2003 Online Help
Progent's Microsoft-certified consultants have 20 years of background planning, integrating, and maintaining email solutions for businesses in the and across the U.S. Progent offers affordable Microsoft Exchange Servers consulting support to ensure that your email system features compliance, high uptime, easy access for remote and wireless users, efficient management utilities, and seamless integration with telephony. Progent offers expertise and integration services for Exchange 2016, Exchange 2013 Server, Exchange 2010, MS Exchange 2007 Server, Microsoft Exchange 2003, and Exchange 2000. Progent can also assist small or medium companies to upgrade to Microsoft Exchange 2016 or Microsoft Exchange 2013.
Short Term IT Staff Augmentation Computer Consulting
On-site Technical Support Short Term Staffing Services
Progent's short-term staff augmentation services enable organizations to respond to the need for network support personnel without dealing with the costs and delays associated with vetting and hiring reliable technical workers and without increasing your permanent head count.
Professional Google Cloud Access Management
Google Cloud Dialogflow Professionals
Progent offers affordable remote and onsite consulting to help companies of any size to migrate any portion of their core network resources to Google Cloud Platform (GCP). This can save management hassle and equipment expense and allow the use of Google's state-of-the-art AI and machine learning tools. Progent can assist your IT team with every aspect of Google Cloud Platform integration including requirements analysis, preparedness evaluation, system design and review, testing, deployment, administration, performance tuning, licensing management, disaster recovery solutions, and security and compliance.
24 Hour Ubiquiti UniFi WiFi access point Specialists
Ubiquiti UniFi WLAN Consulting
Progent offers quick access to the skills of seasoned Wi-Fi specialists who can assist organizations to assess the benefits of Ubiquiti UniFi Wi-Fi access points for your business and help you to plan, install, manage, and troubleshoot your UniFi wireless network. Progent can also carry out a Wi-Fi site survey to assist you to choose, provision, and position Ubiquiti UniFi Wi-Fi APs for your required coverage and throughput.
Consultancy Azure Planning
Microsoft Certified Expert Azure hybrid cloud solutions Consultant Services
Progent can assist you to design and implement a smooth move from on-premises Active Directory to cloud-based Microsoft Entra ID (formerly called Azure Actve Directory) or to a hybrid system that deploys Microsoft Entra Domain Services and Microsoft Entra Connect to unify identity services for both onsite and cloud assets.
Flexential Tampa Internet Data Center Professional
Flexential Tampa Internet Data Center Consultancy
Progent makes use of the Flexential Tampa colocation center primarily to provide private cloud hosting. Progent has a team of IT consultants located in the vicinity of Tampa, and Progent also offers remote support from Progent's nationwide team of Microsoft-certified experts, Cisco-certified CCIE network infrastructure engineers, CISM and CISSP-certified security consultants, Hyper-V and VMware professionals, and veteran disaster recover preparedness experts. Progent can also help you to plan and carry out a move to the Flexential facility by providing services like planning system configuration, recommending hardware components, system setup and validation, troubleshooting, streamling remote management, and training your network support team.
Emergency Consultants Offsite Automated Backup Services
Offsite BDR Services IT Consultants
ProSight Data Protection Services ECHO from Progent provide small and medium-sized organizations a low cost end-to-end solution for secure backup/disaster recovery. Available at a low monthly price, ProSight Data Protection Services automates your backup processes and enables fast restoration of critical files, apps and VMs that have become unavailable or corrupted due to hardware breakdowns, software glitches, disasters, human mistakes, or malware attacks like ransomware. ProSight Data Protection Services can help you back up, recover and restore files, folders, apps, system images, plus Hyper-V and VMware images/. Critical data can be backed up on the cloud, to an on-promises device, or mirrored to both. Progent's BDR specialists can provide advanced support to set up ProSight Data Protection Services to be compliant with government and industry regulatory requirements like HIPAA, FIRPA, PCI and Safe Harbor and, when necessary, can assist you to restore your business-critical data.
Xamarin Engineer
Microsoft Certified .NET Web Application Expert Development
Progent's software experts have worked for two decades with .NET tools and the Visual Studio development system and can create or enhance .NET apps rapidly and affordably.
Telecommute Job Freelance Microsoft Consultant
Contractor Job Recruit Cisco Consultant
If you are an information technology consultant with technical support expertise, joining Progent and assisting our customers will expand your abilities through interaction with our staff of mutually supportive, high-output consultants. Progent's commitment to offering network expertise and technical help to small businesses will offer you the opportunity to work in depth with business leaders and add significantly to the growth of dynamic companies. Also, Our virtual office environment offers the most advanced technology for off-site support and wireless access to allow you to deliver speedy solutions when you take on business-critical problems.
Altaro VM Backup Troubleshooting Computer Consulting
Hornetsecurity Altaro VM Backup and VMware ESXi Online Help
Altaro VM Backup from Hornetsecurity offers small businesses a dependable and budget-friendly platform for backing up and restoring Hyper-V and VMware-based virtual machines. Altaro VM Backup can be deployed in on-premises, remote, distributed, and cloud environments and also enables cost-effective cloud backup to Azure storage. Altaro VM Backup defends against ransomware attacks via Immutable Cloud Storage. This produces tamper-proof backup data that cannot be erased or modified by anyone including administrators. Progent is a certified Hornetsecurity/Altaro partner and offers a broad range of online or onsite consulting services to help you to plan, install, manage and troubleshoot a modern backup and disaster recovery system powered by Altaro VM Backup. With ProSight DPS Altaro VM Backup, Progent offers a managed backup/recovery service powered by on Altaro VM Backup software.
Flexential Internet Data Center Consultant Services
Flexential Data Center Consultancy
Progent makes use of the Flexential Tampa data center mainly to provide private cloud hosting. Progent maintains a team of network consultants based in the Tampa area, and Progent can also provide online support from Progent's nationwide team of Microsoft-certified experts, Cisco-certified CCIE network engineers, ISSIP-CISSP-certified security consultants, Hyper-V and VMware professionals, and senior DRBC planning experts. Progent can also assist you to plan and execute a migration to the Flexential data center with services like planning system architecture, recommending hardware components, system setup and validation, debugging, setting up remote management, and training your network support team.
