Allentown Consulting Services
IT Staffing for Network Support Organizations
Besides offering rapid access to guidance from high-level IT professionals and subject matter experts to help Allentown, Pennsylvania companies to resolve discrete IT issues or longer-term projects, Progent can provide temporary staffing to deliver more broadly defined services such as PC help, IT administration, and Help Desk call center response. On-demand staffing can help organizations to deal with anticipated or unplanned peaks in demand for network services, which may result from scenarios like company mergers, site moves, platform upgrades, business process changes like work-from-home, disaster response, seasonal variations, or regulatory mandates. Short-term staffing can also cover voids left by the absence of in-house IT personnel due to scheduled vacations, health issues, resignation, or other reasons.
Advantages of Progent's Temporary Staffing Program Progent's temporary staff augmentation services give businesses the versatility to respond to increases in requirements for IT personnel without being saddled with the expense and delays that come with reviewing and recruiting professional IT help and without the risk of increasing your permanent staff size.
Key aspects of Progent's temporary staff augmentation services include:
- Rapid availability of reliable network pros
- Simple engagement, termination, and re-engagement of services
- Transparent extension of your full-time network support staff
- Full reporting of services delivered
- Optional escalation from Tier 1 up to Tier 3 support so even the most challenging problems can be handled fast
- Close working relationship with a world-class, full-spectrum source for network support
Progent's co-managed Call Center program is a proven flexible staff augmentation alternative that allows IT organizations to share the responsibilities of Call Center support seamlessly between their full-time network personnel and Progent's nationwide team of IT support specialists. Working as a seamless extension of your in-house Call Center, Progent's shared Call Center program is a joint service solution powered by the industry's leading group professional services (PSA) tool for streamlining, service requests, generating tickets, assigning ownership, tracking responses, and producing management reports.
Why Choose Progent?
Progent has two decades of background providing online and on-premises IT services for organizations across the United States. Progent's IT experts hold advanced certifications from Microsoft, Cisco, Linux vendors, VMware, Citrix, Palo Alto Networks, and other leading vendors. Progent's cybersecurity experts hold advanced certifications including CISSP-ISSAP, CISA, and CRISC. Find out more about Progent's industry certifications.
Progent's Areas of Expertise for Allentown, Pennsylvania Organizations
Progent's veteran roster of certified consultants can provide Allentown, Pennsylvania businesses a broad range of online consulting and troubleshooting expertise. Areas of expertise covered under Progent's consulting program for IT service organizations include:
- Exchange Server 2019 and 365 Exchange Online Consulting
- Microsoft Exchange 2016 Migration
- Microsoft Windows Server 2022 planning
- Windows Server 2019 Migration
- Windows Server 2016 Consulting
- Windows 11 Upgrade Consulting
- Windows 10 Integration
- Windows 8.1 Migration
- SharePoint Development
- SQL Server Integration
- Active Directory and MS Entra Design
- Microsoft 365 Configuration
- Dynamics GP Customization
- Microsoft Azure, Amazon AWS, Google Cloud Platform
- Remote Network Troubleshooting
- Teleworker Support
- Cisco Network Infrastructure
- Juniper Infrastructure
- Cisco Routers Configuration
- Cybersecurity Expertise
- Disaster Recovery Planning
- Penetration Testing
- Firewall Configuration
- Call Center Outsourcing
- Desktop Support
- Colocation Center Solutions
- Operations Manager Monitoring
- Configuration Manager Expertise
- Microsoft Access Expertise
- Virtual Server Automation
- Fast, Low-cost .NET Application Development.
- Windows Hyper-V Configuration
- VMware vSphere and vCenter Configuration
- Citrix XenApp and XenServer Configuration
- Cisco Unified CM/CallManager
- Apple macOS and iPhone Expertise
- BYOD Management
- Apple iPhone Support
- Android Smartphone Support
- Ransomware Defense/Recovery
- Data Backup/Recovery Consulting
- Cisco IP Voice Technology and Telepresence
- Skype for Business Support
- Microsoft Teams Migration
- Wi-Fi 6/6E Access Point Configuration
- Wi-Fi Site Assessments
Contact Progent for Short-Term Staffing Services for Allentown, Pennsylvania Organizations
To find out more about Progent's temporary staff augmentation services for Allentown, Pennsylvania organizations, call
An index of content::
Phobos ransomware recovery Consult
Top Quality Technology Professional Avaddon ransomware recovery
Progent's ransomware experts can help your business to evaluate your ransomware defenses, monitor and protect your IT environment, assist with negotiating a settlement with a hacker, and reconstruct an information system victimized by a ransomware variant like Ryuk, Maze, Sodinokibi, Netwalker, Conti or Egregor.
Hornetsecurity Altaro 365 Total Backup Specialist
Hornetsecurity Altaro M365 OneDrive Backup Computer Consultant
Progent is an authorized Hornetsecurity/Altaro partner and can design, configure, and manage a deployment of 365 Total Backup to safeguard your Microsoft 365 mailboxes, files residing within your organization's OneDrive Accounts and SharePoint Document Libraries, user and group Teams Chats, plus files on Windows-powered laptops and desktops.
Best ProSight Spam Filtering Services Technology Professional
Cloud Protection for Email Consultancy
Progent's ProSight Email Guard solution uses the technology of top information security vendors to provide centralized control and world-class protection for all your inbound and outbound email. The powerful structure of Email Guard integrates a Cloud Protection Layer with a local gateway device to provide advanced defense against spam, viruses, Denial of Service Attacks, Directory Harvest Attacks, and other email-borne threats. The Cloud Protection Layer serves as a first line of defense and blocks the vast majority of threats from reaching your security perimeter. This decreases your exposure to external threats and saves system bandwidth and storage space. Email Guard's on-premises security gateway device adds a further level of inspection for inbound email. For outgoing email, the on-premises security gateway provides anti-virus and anti-spam protection, DLP, and email encryption. The on-premises security gateway can also assist Microsoft Exchange Server to track and protect internal email traffic that stays within your corporate firewall.
Co-managed Heldesk Professional
Virtual Support Desk Online Consulting
Progent's Co-managed Help Desk service allows your IT organization to share the load for Help Desk services seamlessly between your in-house IT staff and Progent's pool of veteran technical support technicians and subject matter experts (SMEs). Progent's Help Desk Co-management service is a collaborative service desk solution built around ConnectWise Manage, the leading shared professional services automation tool for handling service requests, ticket lifecycle, responsibility, status tracking, and metrics.
On-site Support Onsite Technical Support
Configuration Onsite Support
For medium-size businesses who need IT consulting services, Progent can deliver an array of alternatives such as on-site service, on-line support, phone-based Call Center, 24x7 support with remote network monitoring, temporary staffing, business relocation services, software programming, and expert consulting. For midsize businesses in California or other regions covered by Progent's onsite consultants, Progent provides professional onsite help for fixing network problems rapidly and economically.
Juniper SSL VPN Protect
Juniper SSL VPN Router Security Group
SSL VPN makes it possible to establish a secure Internet connection between an enterprise network and virtually any remote computer without the need for pre-installed client software. Progent's Juniper-certified consultants can help you design, manage, and troubleshoot SSL VPN solutions based on Juniper's AS Series of remote access appliances.
DoubleTake Carbonite Backup Configuration
Immediate DoubleTake Carbonite Replication Network Consultant
DoubleTake/Carbonite Software publishes a family of tools designed to provide small businesses a range of cost-effective alternatives for backing up and recovering business-critical workloads including Exchange Server, SQL Server, RIM Blackberry, and Microsoft Office SharePoint. Progent's disaster recovery planning experts have extensive backgrounds integrating DoubleTake/Carbonite products into small business information systems to achieve an advanced state of availability and business continuity capability at a budget-friendly price.
Help and Support Hyper-V 2016 Hybrid Cloud
24-Hour Windows Hyper-V 2016 Shielded VMs Network Consulting
Hyper-V 2016 utilizes key technologies initially developed for and refined on Microsoft Azure, among the world's biggest public clouds. This significantly enhances the ability of the Windows Server platform to support private cloud as well as hybrid cloud/on-premises deployment models by enhancing data security, availability, scale, manageability, reliability and recoverability. Progent's Microsoft-certified consulting team can help you to assess the benefits of Hyper-V 2016 for your business, set up pilot systems to verify the ability of Hyper-V 2016 to run your vital applications, design an efficient network topology for a cloud-based or hybrid deployment, create and execute a non-disruptive upgrade plan, educate your IT management and support staff, and provide as-needed consulting and troubleshooting services to make sure that your Hyper-V 2016 investment delivers the highest possible business value.
Contract Programmer Microsoft Access scripting
Microsoft Access software programming Engineers
Progent can provide cost-effective online support for all editions of Microsoft Office Access including Access desktop and Access Web App and offers expert assistance for application programming, database migration, performance tuning, BI reporting, and maintenance. Progent also offers custom webinar classes for Access application programming and database management.
Forefront TMG 2010 Online Technical Support
On-site Technical Support Forefront TMG
Microsoft Forefront Threat Management Gateway 2010 builds on the proven security capabilities of Microsoft Internet Security and Acceleration Server 2006 and offers a centrally administered web gateway that acts as a one-server solution for a variety of security features such as an multi-layer firewall, URL filtering, antimalware, IPS, application proxy, VPN management, plus HTTP/HTTPS inspection. Microsoft Forefront TMG 2010 includes comprehensive web security logging and reporting capabilities, permits custom reporting powered by SQL Server, works with Active Directory to streamline authentication and policy enforcement, and can be installed as a virtual server to cut costs and improve recoverability. Progent's Microsoft-certified consultants can help your company to design and execute pilot and production deployments; interface Microsoft Forefront Threat Management Gateway 2010 with Windows 2008 R2, AD, SQL Server, Microsoft Exchange Server 2010, and SharePoint 2010; install Microsoft Forefront Threat Management Gateway 2010 to operate on a virtual machine with Microsoft Windows Hyper-V; and deliver continuing consulting and troubleshooting. Progent's consultants can also assist your organization to upgrade economically to Microsoft Forefront Threat Management Gateway 2010 from Microsoft ISA Server 2006 or 2004.
SQL Server 2016 OLTP Online Help
SQL Server 2016 Data Mining Remote Consulting
SQL Server 2016 offers major improvements in performance, scale, security, availability, mobile computing integration, and built-in BI. Innovations include PolyBase for handling SQL and NoSQ files in one appliance for big data applications, Hadoop integration, Always Encrypted mode, Mobile Report Publisher, and seamless management of on-premises and cloud-resident resources. Progent's Microsoft-certified consulting team can provide online and onsite support to help organizations of all sizes to implement, administer or troubleshoot any version of SQL Server 2016. Progent can also assist you to interface SQL Server 2016 with other key Microsoft platforms including Windows Server and Hyper-V, Exchange Server 2016, SharePoint Server, Microsoft Dynamics CRM and GP, Skype for Business, and System Center Operations Manager (SCOM).
Enterprise hybrid cloud Professional
Emergency Amazon AWS hybrid cloud integration Development Company
Progent offers advanced online consulting to help companies integrate their IT infrastructure with leading public cloud platforms including Azure and Amazon Web Services. Progent can help you to plan and manage cost-effective environments that can include Windows and Linux operating systems and applications in both cloud-centric solutions or in hybrid architectures that combine local resources along with cloud services. To assist you to incorporate public clouds with physical datacenters, Progent can provide a variety of public cloud integration support services such as Microsoft Azure enterprise hybrid cloud planning and deployment consulting, Amazon AWS cloud migration, and Amazon Web Marketing Service (WMS) programming and troubleshooting. Progent has over two decades of experience providing advanced consulting services online, and Progent can make sure you successfully carry out your cloud migration projects on schedule and within your budget.
Email Allow Lists Services
Email Guard Data Loss Prevention Consultant
Progent's ProSight Email Guard solution uses the services and infrastructure of leading data security vendors to provide centralized control and comprehensive protection for all your email traffic. The powerful structure of Email Guard integrates cloud-based filtering with an on-premises security gateway appliance to offer complete protection against spam, viruses, Denial of Service Attacks, Directory Harvest Attacks (DHAs), and other email-borne malware. ProSight Email Guard's cloud filter serves as a preliminary barricade and blocks the vast majority of unwanted email from reaching your security perimeter. This decreases your exposure to external threats and conserves network bandwidth and storage. ProSight Email Guard's on-premises security gateway appliance provides a deeper layer of inspection for incoming email. For outbound email, the onsite gateway provides AV and anti-spam filtering, DLP, and email encryption. The local security gateway can also assist Exchange Server to track and protect internal email that stays inside your corporate firewall.
Internet Carrier Selection Technology Professional
ADSL2+ Consultancy
Progent can provide the cost-effective services of online Internet connectivity consultants to assist your organization to evaluate or enhance your ISP services so your Internet access solution meets your business needs. Services available from Progent include assessment of your existing bandwidth use, vendor and plan comparison and ordering, network provisioning, and overseeing a seamless move to a new carrier and/or service arrangement. Provisioning can include enhancing current routers and switches and configuring new ones, implementing firewalls, and designing dependable Border Gateway Protocol configurations.
WatchGuard Firebox T70 Firewall Cybersecurity Contractor
24x7 WatchGuard Firebox T85 Firewall Information systems Security Outsourcing
Progent offers support expertise for WatchGuard Firewall/VPN security appliances such as the WatchGuard Firebox and XTM lines of Firewalls and the Firebox SSL Core VPN Gateway. Progent's WatchGuard consultants can help you select, deploy, and manage a WatchGuard Firewall product that fits your network security requirements and budget. Progent can assist you to maintain outdated WatchGuard firewall appliances or migrate smoothly to current WatchGuard firewalls.
Microsoft Certified Partner Consulting Organization
Certified Microsoft Partner Professionals
Progent is a Microsoft Certified Partner and has earned special competencies that include Advanced Infrastructure Solutions. Microsoft Certified Partners are the elite organizations who receive the top customer endorsement and enjoy the tightest working relationship with Microsoft. The knowledge, skills, and dedication required to earn the level of Microsoft Certified Partner pays dividends to Progent's customers by enabling Progent to provide your business more complete technical solutions for your IT network.
On-site Support Professionals
Integration Phone Support
For mid-size companies looking for network support, Progent can deliver a variety of alternatives including on-site help, remote support, off-site Help Desk, 24x7 support with remote system monitoring, temporary staffing, site relocation support, software development, and professional consultation. For midsize companies in California or other regions covered by Progent's field engineers, Progent offers professional in-person support for fixing technical issues quickly and economically.
Microsoft 365 Training On-site Support
Microsoft 365 Outlook Integration Remote Support Services
Progent can assist you to evaluate the wealth of subscription options available with Microsoft 365, previously called Office 365, and configure your network with Microsoft 365 so you realize top business value. Progent supports cross-platform networks that include Windows, macOS or OS X, and Linux technology. Progent can also assist your business to create and manage hybrid ecosystems that seamlessly integrate local and cloud-based products and services.
Top Ranked Network Security Protection Bulletins Security Contractor
Network Consultant Security Protection Bulletins
This page contains current information on cybersecurity threats, patches, and leading practices. Call or email Progent if your organization needs assistance protecting your system against the latest IT security threats.
Information Technology Consulting IP Endpoints
Cisco VoIP Integration Support
Progent's Cisco CCIE-certified networking experts offer advanced support services for Cisco Unified Communications Manager (formerly CallManager). Progent can help your organization to integrate VoIP phones, create dial plans, set up SIP trunking and PSTN support, deploy Cisco ISR G2 routers with CUBE support, and deploy UCS server failover solutions.
24 Hour Stealth Penetration Testing Security Contractor
Cybersecurity Pen Testing Forensics Services
Stealth intrusion testing is an important component of any comprehensive network security plan. Progent's security experts can perform thorough penetration checks without the knowledge of your company's internal IT resources. Stealth penetration checking shows whether existing security defense systems such as intrusion incident warnings and event history analysis are properly set up and actively observed. Progent can implement ongoing automatic PEN testing to define your internal/external attack surface and to identify ways that exploitable vulnerabilities, unsafe configurations, stolen credentials, overlooked patches, and dangerous IT product defaults can be chained together by threat actors into the multi-vector attacks typical of modern strains of ransomware.
Top Rated Unified Communications Manager IM and Presence Service Remote Support Services
IM and Presence Service Specialists
Cisco Cisco Unified Communications Manager (CUCM or Unified CM), formerly known as CallManager, functions as the heart of Cisco's collaboration portfolio. Cisco Unified CM and Cisco Unified CM Express (CME) provide a borderless IP-PBX by integrating closely with applications that include Cisco Unified Communications Manager IM and Presence Service with Jabber support, Cisco Unity Express (CUE) for voicemail, Cisco Unified Mobility for Single Number Reach, and Cisco Contact Center Express (Unified CCX or CCX) for building a highly automated customer contact center. Progent's Cisco-certified network consultants offer efficient and budget-friendly online and on-premises expertise to assist organizations of all sizes to build and maintain Unified CM deployments by providing Cisco Unified Communications Manager integration and technical support consulting services that add maximum business value. Progent's consultants can help with any facet of CUCM support and troubleshooting in areas that include integrating Voice over IP phones and Video phones, designing dial plans, setting up SIP trunking and PSTN support, deploying ISR G2 routers with CUBE VoIP networking support, designing Cisco UCS server clustering solutions for survivability, performance tuning, and integration with Exchange Server.
Data Center Remote Support Services
Colo Support Services
Progent's colocation center IT services are designed for companies with hardware located at Internet Data Centers or data center colo hosting facilities and requiring on-demand on-premises assistance at the colo site plus off-site support from Microsoft and Cisco Premier Certified experts. Progent provides a complete array of Internet Data Centers and data center and colo consulting services including system topology analysis, Windows and UNIX server integration and maintenance, troubleshooting for server and communications networking, design and deployment of non-stop configurations, architecting and implementing layered security defenses, firewall configuration and troubleshooting, designing load balancing solutions, and creating fault tolerant server and storage clustering configurations.
IT Services for Network Service Firms Integration
IT Services for Service Firms IT Consulting
Progent's Support for IT Service Providers lets you take advantage of Progent's information technology engineers while retaining your own brand as a seamless arm of your network services team.
Engineer Private Cloud Integration
24/7 Virtual Server Private Cloud Hosting Engineer
Progent's private cloud hosting enables small and midsize organizations to run key applications such as SQL and Exchange Server from a hardened Tier III data center on fully redundant equipment with offsite data backup. Progent utilizes Microsoft's Hyper-V platform for server virtualization and Data Protection Manager for automatic backup replication and restore. You can use Progent's private cloud to avoid major capital costs for the purchase, upkeep, and operation of computer equipment and facilities while benefiting world-class levels of network reliability and security.
SCVMM 2012 NVGRE Gateway Consultants
SCVMM 2012 and VMware Online Support
Progent's Microsoft-certified consultants can help organizations of any size to follow leading practices to set up System Center 2012 Virtual Machine Manager hosts and host groups, fabric, storage, and library resources; design, deploy, and administer private clouds, virtual machines, and VMM services in SCVMM 2012; and combine SCVMM with System Center 2012 Operations Manager for comprehensive monitoring. Progent can assist you to migrate from an earlier release of System Center Virtual Machine Manager or from another management system, and Progent can help you to enhance and repair your current SCVMM environment to make sure you get maximum business value.
Cloud Backup Security Integration Support
Network Consultants ProSight ECHO Hybrid Cloud Data Backup Services
ProSight ECHO Data Protection Services from Progent offer small and mid-sized businesses an affordable and fully managed solution for cloud backup/disaster recovery (BDR). ProSight Data Protection Services automates and monitors your backup activities and allows rapid recovery of critical data, applications and virtual machines that have become unavailable or damaged as a result of component failures, software glitches, disasters, human mistakes, or malware attacks such as ransomware. ProSight DPS can help you protect, retrieve and restore files, folders, applications, system images, plus Hyper-V and VMware virtual machine images. Critical data can be protected on the cloud, to a local device, or to both. Progent's disaster recovery specialists can deliver world-class expertise to configure ProSight Data Protection Services to to comply with government and industry regulatory requirements like HIPAA, FIRPA, PCI and Safe Harbor and, when necessary, can assist you to recover your business-critical data.
3504 wireless controller Online Troubleshooting
Emergency Help and Support 3504 wireless controller
Cisco's Catalyst Wi-Fi controllers streamline the management of Wi-Fi networks by unifying the configuration and control of wireless APs, optimizing Wi-Fi throughput by limiting the effect of radio frequency congestion, enhancing wireless uptime with rapid failover, and strengthening security by detecting threats and analyzing traffic content based on user class and location. Progent can help your business to deploy Cisco wireless LAN controller appliances to manage and monitor wireless networks of any size. Progent can help you to administer and troubleshoot your current Cisco-based Wi-Fi environment or implement an efficient transition to Cisco's modern wireless controller solutions.
Cisco VoIP phones Single Number Reach Support and Help
CCDP Certified Voice Over IP Phones Technical Consultant
Progent's Cisco CCIE-certified networking consultants can provide advanced support for Cisco Unified Communications Manager (formerly CallManager). Progent can assist you to integrate VoIP phones, create dial plans, configure SIP trunking and PSTN connections, deploy Cisco ISR G2 routers with CUBE support, and design UCS server failover systems.
24 Hour Network infrastructure patch management Engineers
24 Hour Consulting Patch management services
Progent's support services for software and firmware patch management provide businesses of any size a flexible and cost-effective solution for evaluating, testing, scheduling, implementing, and tracking updates to your virtual and physical; servers, peripherals {like printers and scanners, network appliances like routers and Wi-Fi APs, and Internet-of-Things devices like alarms and health monitors.
Microsoft Certified Exchange 2016 Migration Planning Professionals
Microsoft Exchange 2016 Migration Specialist
Progent can help you in any and all facets of your upgrade to Microsoft Exchange 2016 including designing high availability (HA) system topology for an on-premises, cloud-based or hybrid environment; CAL licensing compliance for Exchange Server and Windows Server 2012 R2 or later; migrating mailboxes; Hyper-V virtualization strategy; determining mass storage capacity required for your VMs, mailbox databases and logs; setting up hardware load balancing for fault-tolerant client access services; designing, configuring and validating Exchange Servers and Windows Servers and Database Availability Groups (DAGs); integration with SharePoint Server or SharePoint Online; preparing the firewall; resolving SSL issues; performing client remediation with Office 2010 or greater or Microsoft 365; and configuring Outlook on the web (formerly Outlook Web App).
Windows 2008 Cluster Outsourcing
Fault Tolerant Internet Connection IT Services
Progent's Disaster Recovery/Business Continuity consultants have extensive backgrounds helping small businesses to minimize system downtime by providing cost-effective remote consulting support for disaster recovery/business continuity planning, high-availability IT design, data backup and restore solutions, and transparent system maintenance. Progent's business continuity consultants can assist your company to plan and test an efficient business continuity strategy that aligns with your business needs and budget. Progent's disaster recovery specialists can assist you to architect, implement, and maintain fault-tolerant technologies such as non-stop Internet connectivity, virtualized servers, fail-over clustering, load balancing, continual off-site backup, and geographically dispersed data centers.
Progent Cybersecurity Media Relations Professional
Progent Cybersecurity Press Relations Professional
Progent in the News is hosted by cybersecurity expert Darrin Johnson.
Juniper Junos Management Firewall Setup
Top Rated Juniper Junos Security Consultancies
Progent's Juniper-certified network engineers can help you utilize Junos OS and the Junos platform of network management applications to configure, administer, and monitor Junos-powered devices; migrate to the Junos OS operating system from other Juniper software platforms such as ScreenOS; and upgrade your Juniper routers, switches, and gateways to the latest version of Junos OS.
